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Figma Make prototype not working in app. Works fine when published

  • March 13, 2026
  • 6 replies
  • 57 views
Paul Wagner

I have a Figma Make prototype that keeps freezing in Figma Make. It loads but when you start clicking things won’t work in the Mac app or the Browser. But the published version works fine in the browser. I also keep getting the same 3 warnings and the Fix for me button over and over. I checked the console log in the browser and it mentioned something about too many react calls being logged

I put the console results into Make and had it look at them and this is what it returned
 

Here's what's happening and the recommended solution:

The Statsig library (used by Figma internally for analytics) is stuck in an infinite retry loop because it can't initialize properly in the Figma Make preview environment. Every second it logs "Statsig is not ready to log exposures, will retry in 1 seconds" and queues another retry, eventually creating thousands of pending callbacks that lock up the browser.

Immediate workaround: Try refreshing the Figma Make preview or restarting the browser tab. The freezing should go away temporarily until Statsig starts retrying again.

Best solution: This is a Figma Make platform bug that you should report to Figma. The published app works because it has different initialization conditions. In the meantime, you could:

  1. Clear browser cache and cookies for Figma Make
  2. Try in an incognito window
  3. Use a different browser (Chrome vs Firefox vs Safari)
  4. Report this to Figma Support - this is clearly a platform issue


I tried 1-3 so now I’m contacting you guys 😁

Best answer by Junko3

Hi there,
 

Thanks for flagging. I understand your prototype keeps freezing in Figma Make.

Given the symptoms and the timing of this post, this may be related to a recent issue we saw where certain dropdowns caused Figma to freeze. Our engineering team is already shipping a fix.

Please fully refresh any open Make files to see if the issue is resolved.

You can find more details here:

 


 

If you continue to see the same behavior after that, in addition to the troubleshooting steps already suggested by the AI chat, please try the following:

  • Switch to  fullscreen preview : Try switching to fullscreen preview to see if it loads there.
  • Duplicate the file: Create a copy of the file and see if the preview loads correctly in the duplicate.
  • Restore a previous version: In the duplicated file, try  reverting to an earlier point  in the version history.

Also, as a basic check, please confirm whether this affects all your Figma Make files or only a specific one.
 

If the issue still persists, I recommend submitting a bug report via Contact support (the ? icon) in your Figma Make file.
The chatbot will walk you through opening the report so our team can take a closer look and you can communicate directly with a support specialist.

Here’s a guide you can refer to: What to share in a bug report to Figma Support

 

Thanks,

    6 replies

    Maxter
    • Maxter
    • New Member
    • March 13, 2026

    My figma make prototypes behaves the same way. Sometimes they load, I can click 2-3 times, or send a prompt and then it breaks and loads forever. Please fix this ASAP!

      J
      Figmate
      • Junko3
      • Figmate
      • Answer
      • March 16, 2026

      Hi there,
       

      Thanks for flagging. I understand your prototype keeps freezing in Figma Make.

      Given the symptoms and the timing of this post, this may be related to a recent issue we saw where certain dropdowns caused Figma to freeze. Our engineering team is already shipping a fix.

      Please fully refresh any open Make files to see if the issue is resolved.

      You can find more details here:

       


       

      If you continue to see the same behavior after that, in addition to the troubleshooting steps already suggested by the AI chat, please try the following:

      • Switch to  fullscreen preview : Try switching to fullscreen preview to see if it loads there.
      • Duplicate the file: Create a copy of the file and see if the preview loads correctly in the duplicate.
      • Restore a previous version: In the duplicated file, try  reverting to an earlier point  in the version history.

      Also, as a basic check, please confirm whether this affects all your Figma Make files or only a specific one.
       

      If the issue still persists, I recommend submitting a bug report via Contact support (the ? icon) in your Figma Make file.
      The chatbot will walk you through opening the report so our team can take a closer look and you can communicate directly with a support specialist.

      Here’s a guide you can refer to: What to share in a bug report to Figma Support

       

      Thanks,

      Paul Wagner
      • Paul Wagner
      • Author
      • New Member
      • March 16, 2026

      Yes! When I searched I didn’t find the post you are referencing but what everyone else was experiencing was exactly the same as what what happening to me. With 1 exception. I did not mention select fields specifically in my first post because it was also text inputs.

      This morning I reloaded and have tested and run through my app and things seem to be back to normal behavior now in terms of select components. BUT the text fields are still unresponsive.

        Paul Wagner
        • Paul Wagner
        • Author
        • New Member
        • March 16, 2026

        Scratch that. Text fields seem to be working as well now.

          J
          Figmate
          • Junko3
          • Figmate
          • March 17, 2026

          Thanks for checking! Glad to hear that! 🙌

          Wirkkarl
          • Wirkkarl
          • Active Member
          • March 18, 2026

          I have a Figma Make prototype that keeps freezing in Figma Make. It loads but when you start clicking things won’t work in the Mac app or the Browser. But the published version works fine in the browser. I also keep getting the same 3 warnings and the Fix for me button over and over. I checked the console log in the browser and it mentioned something about too many react calls being logged

          I put the console results into Make and had it look at them and this is what it returned
           

          Here's what's happening and the recommended solution:

          The Statsig library (used by Figma internally for analytics) is stuck in an infinite retry loop because it can't initialize properly in the Figma Make preview environment. Every second it logs "Statsig is not ready to log exposures, will retry in 1 seconds" and queues another retry, eventually creating thousands of pending callbacks that lock up the browser.

          Immediate workaround: Try refreshing the Figma Make preview or restarting the browser tab. The freezing should go away temporarily until Statsig starts retrying again.

          Best solution: This is a Figma Make platform bug that you should report to Figma. The published app works because it has different initialization conditions. In the meantime, you could:

          1. Clear browser cache and cookies for Figma Make
          2. Try in an incognito window
          3. Use a different browser (Chrome vs Firefox vs Safari)
          4. Report this to Figma Support - this is clearly a platform issue


          I tried 1-3 so now I’m contacting you guys 😁

          I’ve run into similar issues before. Usually it happens when the prototype has a lot of nested components or complex interactions — the app can get overwhelmed, even though the published version handles it fine. A few things that helped me: simplify some of the interactions, reduce nested layers if possible, and make sure the app is fully updated. Sometimes just reloading the file in the app clears those repeated warnings too.

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