Hi, I accidentally deleted my account (Email: [redacted PII - DJV 3/16/26]) just now. I have very important design files in it. Could you please help me restore it? Thank you!
Question
Urgent: Accidentally deleted my account
help! help…….
Hi
For privacy and security, I’ve redacted your email address from your original topic. That said, I completely understand the urgency to restore your account. My team here on the forum isn’t able to assist with Account management, but using your email, I saw that you’ve already reached out to support directly on ticket #1796738.
I’ve escalated your case on your behalf, so support can get back to you on priority. The team will review and be in touch as soon as they can.
much appreciated!
Looking forward to further communication.
i have searched that mostly people can get team restored by the team deletion email.
But in this situation, i wont get that email. please help me restore the team.
thx a lot.
Hi
It looks like support resent the team restoration email to you. Please check your email (including spam/junk folders) for it. The email will contain the "Restore your team here" link.
Once you receive it, simply click the restoration link to bring back your team and all the files within it. The restoration process should reinstate everything immediately.
If you have any further questions or concerns, please reply to support directly via email.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.