Subject: Help with "Project Too Large" Error – Cannot Delete Files Without Breaking Project

Hi ​@Marcus Deng, 

I understand you’re encountering the 'Project too large' error and are concerned that deleting files might compromise your project's functionality.

Currently, this error occurs when one or more files exceed the 1MB size limit, which is necessary for the AI in Figma Make to function correctly.

Unfortunately, we are unable to increase this limit at this time, we appreciate your understanding.

To resolve this  you can try the following:

Identify the large files: Look for a warning symbol next to filenames in your project list.

Refactor with AI: You can ask the AI to refactor or trim unnecessary code to optimize the file size while keeping the logic intact.

Offload Assets: If your file is large due to high-resolution images or heavy data, consider connecting your Make file to Supabase. This allows you to offload large assets or placeholder content to a backend database.

You can find more detailed guidance here:

• Troubleshoot in Figma Make
• Add a backend to a functional prototype or web app

Thanks,

I have looked through the files with my own eyes but cannot find them.

Dear Figma Support,

I have tried the suggested method of asking the AI to refactor the large files, but it did not successfully reduce the file sizes below 1MB. The issue persists with Request ID: 8bcd0d77-5d9b-4902-850a-a1c432693ae1.

Could you please advise on any other possible solutions? I would greatly appreciate detailed, step-by-step instructions on how to resolve this problem without compromising the project's integrity.

Thank you for your continued support.

Best regards,

Dear Figma Support,

I have tried the suggested method of asking the AI to refactor the large files, but it did not successfully reduce the file sizes below 1MB. The issue persists with Request ID: 8bcd0d77-5d9b-4902-850a-a1c432693ae1.

Could you please advise on any other possible solutions? I would greatly appreciate detailed, step-by-step instructions on how to resolve this problem without compromising the project's integrity.

Thank you for your continued support.

Best regards,

Thanks for following up!

I’ve created a support ticket on your behalf (#1796081) so our team can assist further.

Once you receive the confirmation email, please reply to that ticket with the following:

• The URL of the file where you’re seeing the issue, and grant view access to support-share@figma.com (this won’t affect your billing and will help us reproduce the problem).

Providing this information will help our team understand your situation and investigate more effectively.

Someone from our team will contact you directly via the ticket email when they’re ready — from there, please continue the conversation in the ticket so all details are kept in one place.

Subject: Re: File URL and access provided for issue #1796081

Dear Figma Community Forum / Support Team,

I have now sent the required information (file URL and view access to support-share@figma.com) to the appropriate support email address as requested.

This is just a confirmation for your records. Please let me know if you need anything else.

Thank you.

Best regards,
Marcus Deng

Figma Community Forum <notifications@email.forum.figma.com>

Dear Figma Support Team,

I hope this message finds you well. I am writing to follow up on my previous correspondence regarding the "Project Too Large" error in Figma Make.

Could you please confirm that you have received my previous emails and that someone is already assisting me with this issue? This is extremely urgent as I have been unable to work for several days now, and my project is at a standstill.

I have already attempted the suggested solutions:

1. Looking for warning symbols next to filenames – I cannot find any warning symbols in my file list.

2. Asking the AI to refactor large files – This approach did not successfully reduce the file sizes below 1MB.

The problem persists with the same Request ID: 8bcd0d77-5d9b-4902-850a-a1c432693ae1.

Since I cannot identify which files are causing the issue and cannot delete files without breaking my project's functionality, I respectfully request that you escalate this matter for priority handling.

To help with troubleshooting from your end, I have already added support-share@figma.com as a Viewer to my file, as recommended in the community forum . Please let me know if there is any additional information or access you need from me.

I would be extremely grateful for any update on the status of my case, even just to confirm that it has been assigned to someone. If a case number has been created, please share it with me so I can reference it in future communications .

Thank you very much for your understanding and urgent assistance. I truly appreciate your help in getting me back to work.

Best regards,
Marcus Deng

Hi ​@Marcus Deng, thanks for following up! 

Using the information you provided, I can confirm that the team has received your previous emails, and they replied to you earlier today on ticket #1796081. 

That said, the team is just waiting for a reply from you to confirm that they can make a duplicate of your file to continue investigating. Please check your email inbox to confirm and continue working with support directly. 

Hi Fady,

Thank you for identifying the specific files causing the issue—this is very helpful.

Yes, you have my permission to create a Support duplicate of my file. I understand this will not impact my original project.

I really appreciate your help in resolving this. Please let me know if you need any further information from me.

Best regards,
Marcus Deng