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I am working in a file that was created by another designer. I am trying to add a background pill to a text grid and I can’t get the pill to go behind the text. From the file menu I can see that all of the components previously created are dragged from the component library so they are all purple. I’ve tried several options, but not having success. Nothing is locked.

Dear Figma Support Team,I am having an extremely unpleasant and stressful experience. I’m on the professional plan, and after purchasing additional credits multiple times, the balance continues to drain rapidly, even though I hardly use any AI features. Most disturbingly, I recently added 5,000 credits, but only about 1,500 were actually used with my awareness. Despite that, I see a huge drop in credits every single day, even when I’m not making any changes. In fact, 1,340 credits were consumed on a simple layout fix that I never expected to use any AI. Most of the time, Figma doesn't even make any visible changes after these actions, yet credits keep draining. This is now preventing me from accessing my designs, and my work is completely stuck.This is a huge disruption, and I need immediate clarification and resolution. Please investigate why credits are being consumed without any action from me, as this is severely impacting my project and productivity.Sincerely,

After I paid for my team’s subscription, we decided to not use Figma anymore and deleted our account. Despite this, my card was charged today, and I did not authorize this transaction. I want a refund! 

Hello,I bought the professional plan and I’m unable to see the right panel to export figma slides. I’m in dev mode but still. I comtacted Figma 2daya ago and called this morning for assistance and uptill now no response. I need the slides ASAP. Please help!

I’m trying to use figma-use / Codex MCP tools to create a design directly inside a specific Figma file and node.Sometimes the tool can read the node metadata and sees it as an empty canvas. But when it tries to continue with the required design context step, get_design_context fails with a generic error.Because of this, the integration can partially detect the file, but it cannot actually write or generate the design on the canvas.What I need help with:How to make get_design_context work reliably with an open Figma design file Whether this is a known issue with Figma MCP / plugin integration / Codex desktop connection 

All of my community resources are suddenly dissapear from figma community resources. just a weeks ago it was still there, I am screenshooting my Your week on Figma Community as a prove. Where I can found my resources and i want to get it back because there is some conversation there as well? can anyone help me? 

For some reason I’m unable to add, delete, or edit my projects on my iPad. I’m not sure if this is just an iPad thing or not because I’m away from my desktop. Also I’m aware that you have to be the project owner in order to be able to have edit capabilities which I should have because I’m the only one that’s on this project. Any thoughts?

Auto-filling slot containersIs there a way for an instance added to a slot to automatically fill the slot container? For example, when I insert a row component into the slot, it keeps its fixed width instead of expanding to fill the slot.Selecting a preferred instance variantWhen setting a preferred instance for a slot, it seems like I can only select the base component—not a specific variant. Is there currently a way to choose a specific variant as the preferred instance?The only workaround I can think of is breaking that variant out into its own component, but that feels like it defeats the purpose of variants.Am I missing something in how slots are intended to work, or are these current limitations?

I have paid for more credits as my allowance will reset on 16 April. Yet nothing has happened - cannot ‘make’ anything new.Tried to get a response from them and nothing.Suggestions?

[image redacted by moderator to remove personal information]Hello everyone!I filled out the educational subscription form on the Figma website incorrectly and can't resubmit it.I can't upgrade my plan in Figma—they're asking me to sign up for a professional subscription. I'm a student taking courses at an IT school. Perhaps you were in a hurry and didn't fill out the form carefully. If you've encountered this issue, I'd be happy to hear from you.

HI I get subscription in December, but it charged until now. And I thought I cancelled the subscription in Febuary and delted all my account information. But why they charge me over $ 80. I need to get refund my money. Please check it as soon as possible. 

need a way to purchase additonal credit ..pls help!

Hi Figma team,I submitted my plugin DesignOPS (ID: 1603703295257406223) for review approximately 10 days ago and haven't received any updates yet — no approval, no rejection, no feedback.The plugin is a design audit and library cleanup tool:Scans Figma files for missing styles, broken tokens, orphaned components, grid violations Offers one-click autofix and bulk replace across libraries Uses networkAccess for user authentication and library resolution via our own backend (api.design-ops.pro) Requires a free account (email registration, done inside the plugin) Has Free and PRO ($8/mo) plans Bilingual UI (English & Russian) I've reviewed the plugin review guidelines thoroughly and believe the plugin meets all requirements. Privacy policy, terms of service, and support contact are all in place.Could someone from the review team share the current status or estimated timeline? I'm happy to provide any additional information if needed.Thank you! 

Dear Support Team,I would like to request your assistance in prioritizing the following billing support case:Case ID: 1814809As the deadline is approaching, this matter is time-sensitive and requires urgent attention to avoid any impact on our operations.We would greatly appreciate your prompt support and update on this case.Please let us know if any additional information is required.Best regards,

Hi Figma Team,I am reporting a severe bug with Figma Make that resulted in a completely hallucinated design and the unfair loss of ~250 AI credits on my Professional plan.I attempted to generate a specific dashboard ("v3 / dashboard") using my "Caregiver Web Portal" design system. Despite attaching my local library and providing explicit rules in Guidelines.md, the AI failed completely.The Issues: Ignored Libraries & Guidelines: The tool completely ignored my attached components and explicit styling rules, hallucinating an entirely different and unusable UI. Server Crashes: I hit multiple "Model is overloaded" errors and endless Vite preview engine spinners. Massive Credit Drain: One single incorrect generation cost me 172 credits. In total, I have lost nearly 250 credits to these bugs and server failures. My Ask: Please investigate why Figma Make is ignoring attached libraries, and I am formally requesting a refund of the ~250 credits wasted by these system failures.Evidence A

I’ve submitted a couple of plugins, but they’re still under review. One of them has been waiting for about a month:https://www.figma.com/community/plugin/1615271839569985921/ https://www.figma.com/community/plugin/1620738014327336695/I saw that the review process usually takes around 5-10 business days, so I’m wondering whether something may have gone wrong. I haven’t received any confirmation email after submission, or any other update since then.Does anyone know how I can check their status or whether they might be stuck in review?

Hi everyone, I submitted my plugin (ID: 1613871404512183792) a couple of weeks ago, and since then, my page has just been showing the message: 'Only you can see it while your plugin is in review.’ I haven't received a single email or status update. Is it common for the review process to take this long without any communication? Has anyone else experienced a similar delay, or does anyone know how long it usually takes to get the review results in cases like this? I’d really appreciate any pointers or help with this. Thanks in advance!

When I switch variables, the component instance resets to the default item. I hope that when switching variables, only the component size is changed, and the icons and text called by the component instance are retained. How should I adjust this? However, I found that if the component instance is separated, the component instance can be retained when switching variables. Has anyone else encountered the same problem? And are there any known solutions?Thank you.

Perfect — I understand the exact style you want (simple ovals + arrows like your sample). Below are DFD Level 0, Level 1, and Level 2 tailored to your project, in the same clean format.---📊 6.2.1 Data Flow Diagram 0 LevelCT/MRI Image + Clinical Data  →   (Kidney Tumor Detection System)   →   Tumor Result + Diet Plan🧾 CaptionFig 6.2.1 DFD 0 Level---📊 6.2.2 Data Flow Diagram 1 LevelInput Data     ↓(Data Collection & Preprocessing)     ↓Processed Data     ↓(Image Segmentation)     ↓Tumor Features     ↓(Clinical Data Processing)     ↓Patient Features     ↓(Diet Recommendation)     ↓Final Output (Tumor Result + Diet Plan)🧾 CaptionFig 6.2.2 DFD 1 Level---📊 6.2.3 Data Flow Diagram 2 Level(More detailed — this gives you extra marks 🔥)Input Data     ↓(Data Cleaning & Normalization)     ↓Clean Data     ↓(Image Processing - Resize & Align)     ↓Prepared Image     ↓(Tumor Segmentation Model)     ↓Tumor Mask + Size + Location     ↓(Feature Extraction)     ↓Tumor Features     ↓(Cli

I tried to use the Figma Plugin.  Codex confirmed figma_whoami succeeded. It returned your Figma identity It also returned your team The actual issue is narrower: Authentication and MCP access work. The figma_generate_asset calls did not result in visible saved assets or usable links. The fallback figma_generate_deck path also failed, but for schema-validation reasons inside the connector The files were created in my Figma cloudThe files are not in my Figma cloud.  Why is the connection failing to create the files in Figma dispute a valid connection. 

So I have this issue now for a while. Basically when I open the actions/command palette and search for a command, it takes forever to load, majority of times not loading anything at all. In that screenshot for example, I type save (because I want to download a local copy) and nothing comes up. It’s usually instant when I type, but now it won’t. Applies to any other command as well that requires searching. I already tried reloading and resetting figma and clearing cache and still the same.

My little Figpal Disappeared. Tried to log out and log back in but still haven’t found it.

Why is the responsive mode in the prototype preview so broken? When you create a page with components and layers and set them to fill mode, everything fits to 100% width or height in the design editor. This reflects typical development as expected. However, this doesn’t work in the prototype preview. When I set the prototype to responsive, sometimes it works, sometimes it doesn’t. For instance, I have a grid with cells. Those cells are set to fill. (In fact, everything in every layer is set this way). But when the prototype renders it breaks. Those cells sometimes are 100% the available area, other times they are set to their original rendered size from the frame. For example, the cells are set to fill and happen to measure at around 200px wide because the main container (frame) fits all the content this way in design mode. But when it goes into the prototype preview with responsive mode, sometimes those cells take up the width appropriately, other times they revert back to what they a

Hey, I need to access an important Figma file ASAP but I can’t find it. I have the old link but when I click on it, it says it’s been deleted and I know I didn’t. When I go to the support forum, the chatbot redirects me back to the forum for help. Can I have a contact to help me restore this please?

Since the update, I can no longer find where to adjust autolayout properties (among other things). Struggling to get my work done on tight turnarounds and not adjusting to this re-design of the Figma UI easily. Can someone please point me in the right direction? I’ve got the frame selected with the nested frames all laid out horizontally, and I need to stack vertically. [I understand the intent of the right side panel UI is to limit the controls that you see based on what you currently have selected, but the UI in the panel changes so frequently it’s disorientating and doesn’t feel like the most foundational tools are available anymore. There are new features that are more discoverable that I don’t anticipate using anytime soon anyhoo (e.g., “linear v radial repeat”).]