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Used wrong email for account with school verification . Deleted account and now I exceed limit to verify.

  • May 2, 2026
  • 2 replies
  • 28 views
Z

Hi!

To sum it up when applying for education Figma I used the wrong email account (I think it automatically logged in) and then thinking it was good idea I delete said account to verify my student status on new account. Now it said that I exceed the limit of verification. What do I do?

Best answer by Tom Reem

Hey ​@Zuu12 — welcome to Figma Forum! Glad you reached out.

I understand that the Education verification went through on the wrong account, and now that you've deleted it and tried to verify on your current one, you've hit the attempt limit. Here's how to move forward:

  1. Get the verification limit reset. Reach out to SheerID directly at figmasupport@sheerid.com and let them know you've exceeded the limit. They manage the verification process and can reset your attempts.
  2. Move the Education status. If the Education status was applied to the deleted account, you can request it be transferred by completing this form: Request to Move Figma Edu Status. This can take up to a week to go into effect.

For reference, this resource covers verification requirements: Figma for Education → Verify your education status.

This should get you where you need to be, but let me know you hit any other blockers along the way. 🙏🏻

2 replies

Tom Reem
Figmate
  • Tom Reem
  • Figmate
  • Answer
  • May 2, 2026

Hey ​@Zuu12 — welcome to Figma Forum! Glad you reached out.

I understand that the Education verification went through on the wrong account, and now that you've deleted it and tried to verify on your current one, you've hit the attempt limit. Here's how to move forward:

  1. Get the verification limit reset. Reach out to SheerID directly at figmasupport@sheerid.com and let them know you've exceeded the limit. They manage the verification process and can reset your attempts.
  2. Move the Education status. If the Education status was applied to the deleted account, you can request it be transferred by completing this form: Request to Move Figma Edu Status. This can take up to a week to go into effect.

For reference, this resource covers verification requirements: Figma for Education → Verify your education status.

This should get you where you need to be, but let me know you hit any other blockers along the way. 🙏🏻

Z
  • Zuu12
  • Author
  • May 2, 2026

Thank you!

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