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Question

Issue with Education Verification

  • May 2, 2026
  • 1 reply
  • 5 views

Jungmin Park

Hello,

I applied Figma for Education using my school email, but I am having an issue with the verification process. 

When I click the verification link sent to my email, it does not show any student verification steps of document submission page. Instead, it immediately redirects me to Figma login page. 

After logging in, the Education plan still doesn’t appear in my account. And when I try again, it says that I have already been approved. 

Could you please check my verification statues and whether there is an issue with the link or account sync? 

Thank you.

1 reply

adamsmasher
Figmate
  • Figmate
  • May 2, 2026

Hey ​@Jungmin Park! Thanks for your post.

 

Sounds like a confusing experience for you. Can you send an email to education@figma.com and include the information you posted here? While we can’t help with verification here, you’ll be able to get help by contacting us at that email address. Also, for anyone else who has trouble verifying - we have troubleshooting steps in our Guide to Education article. It might not cover your particular situation, ​@Jungmin Park, but I thought it was worth highlighting.