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My client has sent me an invitation several times to view and edit a file. I keep getting a notification that ‘I’m outside their organization and need to request access’. When I click on the ‘Request Access’ button it says my request is still pending. However they don’t see any request in Figma on their end. 

Hi, I’m having trouble prototyping something and can’t seem to find a clear answer online. If anyone could point me in the right direction it would be great. I’m creating a component with text and a photo that has two variants, and I’m using a toggle to switch between them. What I want to happen is:the photo smart animates (rotates between the two variants) the text changes instantly (no smart animate) At the moment, smart animate is affecting both the photo and the text, but I don’t like how the text animates. I’m fairly new to Figma and struggling to figure out the best way to do this, especially since I know I can’t assign two different click interactions to the same toggle. Thanks in advance!  

Figma’s recent AI developments—like Make, MCP integration, and AI-assisted edits—are clearly expanding what’s possible in design tools. But I’m curious to hear from people who are using them in real project workflows: not just to generate ideas or quick mockups, but in end-to-end design systems, hand-off to developers, or production-ready outputs.For example:• Are you using AI to aid consistent component creation?• Has integration with code contexts (MCP/Dev Mode) changed how you prototype or hand off design?• What challenges have you faced in keeping output usable and not just flashy?Looking forward to thoughtful insights and examples—not hype or basics.

I recently bought the Figma Collab plan, not realizing that it wouldn’t let me edit my own projects unless I also purchased a Full Seat. When I tried to modify my file, I was prompted to upgrade to a Full Seat. At first, I thought it might be due to admin permissions, since I own the file. However, after clicking “Get a Full Seat,” an invoice for $156.00 was generated, and it’s scheduled to be charged on April 10.I need help canceling the Full Seat and the $156 charge.

Just a quick tip for everyone, since components have a crazy way of disappearing at some point, and brining them back is impossible, even if trying to access version history, my advice is create a broken down version of each component just to replace it easier and not having to recreate it again when it happens. Basically duplicate every component, break them apart, and just keep them just in case.

This seems like a silly question. I’ve been using Figma for many years and I still don’t know how to do this:How you normally create an image fill is to drag or upload an image into the fill panel. BUT, HOW THE HECK DO YOU USE AN IMAGE THAT EXISTS ON THE CANVAS? Do you literally have to export it and then bring it back in? 

During student authentication, it has not been in progress for 5 days due to exceeding the verification limit. Please solve it  

Hello,My student verification through SheerID was approved on Feb 28, 2026.However, my Figma account still asks me to verify my student status.Verification ID: 69a030ed3e5c4052f78065cbCould someone help apply the education plan to my account?

I need to add a new user to our figma account. We have open seats, I am an admin and I don’t have the ability to do this (see screenshot).  This is critical for a new designer who needs access by 3/13.

I created a component library that has been used for some people. But when i make a little change in the main component respecting then layers names, or just change de auto-layout typograph people say that when they update the document the instance override to the content in the main component. I already tested in my own file and it doesn't happened anything. I don't know what to do anymore.

Hi Figma team, I have been having problems with the education plan, i applied in February for the plan and ran into some problems so I contacted the SheerID support team. They were able to verify that I am indeed eligible for the plan. My problem now is that my account still shows that I’m still on the free plan.I have already submitted a support ticket and sent an email to the email provided by SheerID for the support team, I have yet to recieve an answer on either of these.I was wondering if someone could help me here, i have verification info for SheerID if this would be needed.Thank you so much in advance

Hi everyone,I am experiencing an issue with the Figma Sites CMS that started today, despite everything working perfectly yesterday. I have a CMS list where the first item I click directs me to the correct page, but when I try to access a second (different) item from the list, the page continues to display the content of the first item.Even though the URL in the browser address bar is correct and reflects the slug of the second item, the page itself fails to render the new data and remains stuck on the previous content. This seems to be a significant rendering glitch as no changes were made to the setup between it working yesterday and failing today.I would like to request urgent assistance from the Figma Support team to look into this behavior, as it is currently breaking the navigation and functionality of my CMS collections.Thank you for your help. 

There is no visual indication on a frame that has been inverted and rotated that the inner positioning is then inverted even if all other settings are normal. This requires a rebuild of the entire frame and reinsertion of all its components, which is terrible if it is already a component

Hello Figma Education Support Team,I am reaching out regarding an issue with my Figma Education subscription.I completed verification through SheerID, and they have confirmed that my approval is successful. However, I am still unable to access or activate the Education plan on my Figma account.Below are my verification details for your reference:[redacted]SheerID has confirmed that there are no issues on their end and advised me to contact Figma directly, as subscription activation is managed on your platform.Could you please review my account and help ensure the Education plan is properly applied?I would appreciate your assistance in resolving this at the earliest.Thank you,Abhay

As mention, I had a component set with some variants. I deleted some, kept 3 and made some changes in file i’m using as a library.  When I’m on another file where i’m using the library I still see the old component. With the variants that I deleted and only some of the changes I made. If I import an instance and click to open the main components it either tells me the isntance i’m looking for has been deleted (so why is it showing it to me?) or if I’m using one that I changed but I still see the old one, if click to open the main component it goes to the right file and show me the right component updated as it should be. So the link between the file works. Is just refusing to update the component. I close figma multiple times. I tried desktop app on Mac and tried the browser. I deleted the cache. I use the trouble shooting  > reset and restart figma and nothing. it’s just not working. You guys really need to focus to not make this things happens rather than coming up with new featur

I keep trying to update the Payment details in our Admin account, but the info is not saving, and I’m not sure if it will charge the card I added.How do I make sure our quarterly invoice is paid without interrupting service?

On the website, the modal is cut off.

Hi, I get some visual artifacts after tweaking some graphics settings on my Windows laptop. Do you know which setting might cause this? 

I’ve tried to add an embed in which I’ve added the html code from my tally form but I’m not able to add this to a button inside my navbar in order for the user to access the form. Does anyone have any idea about how this might work? A workaround or any suggestion about how I can achieve this would be great. Also any idea when forms will be something easier to do in figma sites? I would have guessed that by now this would be already a feature supported, as many sites have forms or pop-ups, overlays and so on.The other solution is just to make another page with that form but still I would be an ember and not something more integrated in the figma world.

Dear Figma Support Team,I was surprised to find that my account was suspended without any prior warning or explanation. Figma has been an essential part of my professional workflow, and I have several important projects and case studies stored in my account that are crucial for my ongoing work.I respectfully ask that you check the suspension and, if you can, get my account back. If there was a problem or infraction, I would be very grateful if you could let me know what went wrong so I can make sure it doesn't occur again. I have always intended to use Figma sensibly and in accordance with all of your rules. I genuinely respect Figma as a design platform and use it every day to advance my career. In order to continue working uninterrupted, I would be extremely appreciative of your assistance in resolving this issue.Thank you so much for your understanding and support. I look forward to your positive response. Regards,TungFigma Email Address: [redacted by forum admin/moderator to remove

I’ve created a simple CMS collection and added a CMS list to my site’s homepage. When clicking into either of the CMS items (labeled case studies), the page loads but none of the CMS content. I have to manually refresh the page and only then content loads. When I inspect the page, the content is there, it’s just not being displayed.Furthermore when a user is on a CMS item page, and attempts to click the logo in the nav bar to access the homepage, the CMS list that loads only displays a single item listing (which doesn't retain styling , nor imagery). Can someone help figure out how to resolve?

Hello everyone,I have been experiencing an issue with some of my components mainly Inputs and Dropdowns, they reset back to default when hovering and when clicking them. I built them about 3 weeks ago and they were working perfectly until today. These are screenshot of the issue:Figma Version: Figma Desktop App version 125.10.8Operating System: Windows 11 24H2I thought the problem was that I’m using them inside a Slot I placed in a side modal, but checking the project looks like many of the instances are broken, in forms, modals and other frames, except in the “UI KIT page” (where I built them). I also tried building everything again but it keeps happening randomly.  This happens when playing the prototype on the Figma desktop app and the Chrome navegator when I’m logged in, it doesn’t show when playing it on the Chrome Incognito window or logged out. Please help me find a solution to this issue, it seems like a genuine bug from the Figma System, perhaps a new update starting the year

Dear Figma Support Team,I’m asorn, my Figma account email is [cjl294114430@gmail.com]. I encountered an error when publishing a plugin to the Figma Community: “We detected a change to your account details. Please contact support@figma.com to proceed”.Thank you for your help. I look forward to your reply.Best regards,

Hi Figma community,I've been experiencing an issue with the Point & Edit feature it gets stuck in a loading state and never resolves.Steps to reproduce1. Click on the Point & Edit feature in Figma2. The loading state triggers ("Live preview loading, interactions may not be saved")3. It stays stuck indefinitely :  mine has been loading for over 2 hoursWhat I've tried- Reloading the page- Logging out and back in- Waiting it out still stuckNothing has worked so far. The rest of the editor seems functional, but Point & Edit is completely unusable.Environment- Tried in both browser as well as in AppHas anyone else run into this? Is there a known workaround or fix?Attaching a screenshot for reference. 👇  

I've been receiving one-time charges and credits for several months now, and I don't understand how this bill is calculated. I currently have four monthly full seats and one full annual seat, so my monthly bill should be $80. Why is there an additional charge of $36.77?