Unable to Verify Student Account

Question

I’ve tried multiple times to verify my student account, but each attempt says I’ve exceeded the limit for the student plan. When I return to previous verification links, they show as expired and prompt me to start over. I have been trying for months to complete the student account verification process, but each attempt says that I have exceeded the limit for the student plan. When I return to previous verification links, they are expired and require me to start over. I have already sent emails explaining the issue and contacted SheerID multiple times, but I have not received any effective response or solution.

ksn · Answer

Hey ​@Bea2000exe.root-- Thank you for your continued patience. I know this process can be frustrating, especially if you’ve already been waiting or have previously contacted SheerID.Education verifications are handled directly by our verification partner, SheerID, as they manage the review process and have access to the required verification tools. To help move this forward, we’ve arranged a dedicated support path specifically for Figma users. Even if you’ve reached out to SheerID before, please contact their Figma-specific team at: figmasupport@sheerid.comThis ensures your request is routed to the right specialists who can review and resolve it as quickly as possible.If you don’t hear back within a reasonable timeframe, please PM me and let me know.

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