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Issue with using 'Present' to view prototype flows

  • April 2, 2026
  • 6 replies
  • 150 views
Rob_Tranter

Hi. for the past week I've been having an issue with viewing prototype flows using the 'Present' button (please see the video link to help illustrate the issue I'm having).

https://www.loom.com/share/ff7e9f4d19474864b3f08c44fe231811

Basically when I click the 'Present' button, rather than opening the selected flow it instead opens two tabs in Figma. One tab is blank and the other one is the first cover page within the Figma file itself (not the flow). I also get the same issue when launching a preview of the flow (this part works ok) and then clicking 'open in presentation view'.

 

Has anyone else had this issue and if so, how did you fix it?

Cheers!

Best answer by Junko3

Hi all,
  
Update: this issue should be fixed in the latest Stable Desktop app 126.3.12.  
Please download the latest version and see if the issue has been resolved.
  
You can download the latest version here: Figma downloads
  
Thanks again for flagging this!

    6 replies

    Matt Schoch
    • Matt Schoch
    • New Member
    • April 6, 2026

    I am having the exact same issue. Last week I had no issues but today I do.

    Vhinny Molina

    I’m having the same issue! Been experiencing it since yesterday. I haven’t seen any other similar report aside from this one.

    Lou H
    • Lou H
    • New Member
    • April 9, 2026

    I’m having the same issue! It worked perfectly yesterday, but not today. Has anyone found a solve yet?

    J
    Figmate
    • Junko3
    • Figmate
    • April 9, 2026

    Hi ​@Rob_Tranter and everyone,

     

    Thanks for flagging this and for sharing the screen recording! I've passed it along to our team for review.

     

    I also noticed that you've already filed a support ticket for this issue (ticket #1827897). That's perfect, thank you!

    Our team is actively working on your ticket, and it looks like they've sent you a reply.

    When you have a moment, could you please check their response? All future communication regarding this issue will be handled through that ticket email thread to keep everything in one place.

     

    While we haven't been able to reproduce this on our end yet, we have found a similar report in another thread. We now have support tickets from both threads, which will help our team with further investigation.

    I'll keep an eye on those tickets and will post an update here if there's any news to share.

     

    Thanks!

    J
    Figmate
    • Junko3
    • Figmate
    • Answer
    • April 17, 2026

    Hi all,
      
    Update: this issue should be fixed in the latest Stable Desktop app 126.3.12.  
    Please download the latest version and see if the issue has been resolved.
      
    You can download the latest version here: Figma downloads
      
    Thanks again for flagging this!

    Christelle Yammine

    Hello.

     

    I have the latest version and am still facing this issue

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