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Hi Figma Team,I am writing to report a critical issue with the code generation feature for React. There is a persistent compatibility/import error being generated in the code (specifically failing to resolve "motion/react" in Vite).Because of this specific React connection issue, the AI attempted to resolve the error multiple times in a loop. As a result, it consumed all of my available AI credits, and the error still persists.To keep my website running, I had to completely revert to a previous version. However, this means I am now entirely blocked. If I try to make any new changes or updates to the page, the system triggers the exact same React error, fails to compile, and unfairly consumes more credits without applying the updates.Summary of the impact: Bug: Generated code fails with Vite internal server errors regarding motion/react. Consequence: AI attempts to fix it drained 100% of my credits without success. Current state: Blocked. I cannot update my design without losing mor

Hi, would love any help and support possible from the community. I have been using Figma Make constantly for the past 3 months to build an app idea that I have.  Yesterday at 5pm PST figma Make stopped accepting my prompts, it goes from “Thinking”, to “Summarizing chat history….” and then times out with a internet connection error.  My internet is working great, speed tested using other apps.  I am still connected to Supabase and the app still displays and works on the figma screen.  I can’t use the AI Chat at all and am at a standstill.I also noticed yesterday in Figma Make that after my prompts and Figmas response, I use to have a version number of the updated version.  All of a sudden yesterday before this issue I don’t have version numbers anymore.  I have an up thumb, down thumb, and ai icon shat shows how many AI credits I used.Complete side note.  I have been told that my account will start tracking AI credits as of tomorrow.I am not tecnical at all and thought figma Make was a

Hello,I recently changed the email address linked to my Education plan, and since then all the files in my original personal account have become locked and inaccessible.I would like to either: Transfer the files to my new account, or Change the ownership/email associated with the existing account Could you please advise on the best way to do this?Thank you for your help.

Hi! I just upgraded to pro but was signed in on another email that I don’t use. Can I get a refund as I’m going to sign up on the account I actually use. 

Tried making payment using my Visa card, but I couldn't make the payment. It didn't accept my card for no reason.Please keep alternative payment. gateway because now everything is paid in Figma so if you only accept Visa, Mastercard, or AX credit cards, it's not going to work for all.I'm from India. Please keep UPI payment method, or debit cards. It will help a lot with payment.Common Figma dont  just make money. Think Big.

hi all,I wanted to know if I can train Figma make with existing design system of a company and then generate designs only based on that designs system.thanks

Quoting Claude“The fundamental insight you've uncovered is valid and important: the MCP can create into Figma and read back code/metadata, but screenshot portability back into artifacts is the missing link.get_design_context returns screenshot data as binary rendered in the chat, but does not return a stable hosted image URL. This breaks the Claude → Figma → Claude artifact loop. A hosted CDN URL (even time-limited, like the asset URLs already returned for images) would close the loop completely.

Hello.I’ve been trying to use Figma MCP via Claude Code but I can’t seem to authenticate it via browser. Kept returning me a 431 HTTP Error. Any fixes for this? Thanks.  

Hi Figma Community Support Team, I am the Admin of the Organization " DUALI  " and I need urgent help to **downgrade/cancel our Organization plan** to the Starter (free) plan ASAP.  I contacted at support before renew my plan(17th March), but auto-guide wasn’t helpful for my organization plan - In Admin > Billing, I can see the subscription details but there is **no Downgrade or Cancel button**. - In Organization > Setting > Community, i don't see the same functions on your guide. therefore i need manual assistance to cancel this plan - Please process the cancellation(Refund) of the Organization plan.the invoice number is 236C29EB-0010  my ticket number is 1814596    The system keeps sending me guide with link, which is really frustrating, I need a human support to end this auto renew. and back to free plan Thank you for your urgent assistance.Best regards,MINA[redacted by forum admin/moderator to remove PII]DUALI INC.  

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Hello, I'm having a problem with Figma Make. I've submitted a support request, and I see that everyone is getting a response, but my request, which I submitted over 30 minutes ago, hasn't been answered.I have two projects with Figma Make. Both of them used to be viewable with the real-time preview, but now they're not. I've sent prompts with Figma Make and spent a lot of tokens, and the project has been edited randomly. Now it's not working at all. I've already sent the URL and shared my "CAN EDIT" project with Figma support, and I don't know if I have a support ticket number. I need help; I'm stuck on this, and I urgently needed to finish the MVP today to give a presentation.I think I'm experiencing some bugs, and I've also spent an excessive amount of tokens. I would appreciate your help. I've tried everything to get the preview back and finish my project, but it's impossible. I've also noticed in the community that I'm not the only one experiencing this; it seems to be a widespread

I'm having a major problem developing a web application with Figma Make. Everything was working perfectly up to version 13, and currently, it's been a waste of tokens with no real solution. I've lost over 348 credits due to this issue, which has only generated more errors. I'm trying to restore my editor view in Figma, but I keep getting an M2 error. I've refreshed the page, cleared cookies for over 24 hours, and restarted my browser and computer, but the problem persists. I don't want to do anything else until I get a solution. I've only been using this product for less than 48 hours, and this problem has already occurred.

I would like to be able to add my entire design system to Figma Make. I have two packages: my component library and my icon library. Both are on different scopes. My component library depends on the icon library and will not work without it. Is there a way we can have the ability to add more than one scope?

My company is on the Professional plan with 'Collab' access. I would like to know if using the 'Anyone with the link can edit' sharing option incurs any extra costs under this plan

i canot import a image

HyyI am not getting preview of design which is made by figma make AI , i have created many design but suddenly i am not able to see preview at all, it showing black or empty , i can see all code but not able to see preview ui .can you please make this correction 

I submitted Claude Canvas 3 weeks ago, still no updates on timeline. Every time I ask, I get a non-committal vague reply from the support team.  What is going on with their approval process? Figma is become such a bottleneck. Anyone here with recent plugin approval experience? 

Is anyone else having issues with contacting support to resolve issues on their subscription? I’ve reached out to support twice and each time they transfer me to sales but no one follows up. It’s been almost a month of trying to reduce the number of seats on my org subscription before it gets renewed. Any advice on how I can get this resolved ASAP? I really don’t want to get charged again.

Ciao a tutti, scrivo per chiedere consiglio su un problema con la fatturazione del mio account.Recentemente ho effettuato il downgrade dal piano a pagamento a quello Free, eppure mi è stata appena addebitata la quota di rinnovo sulla carta. La cosa peggiore è che, nonostante l'addebito sia avvenuto, il mio account risulta ancora nel piano Starter (Free), impedendomi di fatto di utilizzare le funzionalità Pro per cui ho pagato.Qualcuno ha avuto un’esperienza simile? Sapete se c'è un modo rapido per risolvere? L’unico modo che ho è di non tenere i soldi sulla carta sulla quale addebitano, ma mi sembra assurdo visto che avevo richiesto il downgrade del piano.Grazie in anticipo per l'aiuto!

Hey all, I am finally getting round to trialing out Code Connect, Figma MCP and the like to see how it all works and if there are any noticeable benefits to these features for my wider team.I had some issues initially setting up, but have finally gotten to the point where I can connect them to GitHub, for testing  purposes I am using the Figma Design System and corresponding coded components. However when connected, I get this error, and I am unsure how to fix it. Has anyone come across this before, and any advice on how to resolve? Thanks!  

Dear Figma Support Team,I hope this message finds you well. I am writing to bring to your attention an issue I'm experiencing with my Figma project. The project is lagging significantly, not only on my system but also on other systems when shared with collaborators.In an attempt to resolve the issue and decrease memory usage, I tried copying the screen to another Figma account. However, I encountered an error stating, "An invalid image or thumbnail was removed."Could you please advise if upgrading to a paid account would resolve this issue? Alternatively, are there any other steps I can take to troubleshoot and fix the problem?I would appreciate your guidance on this matter.Best regards,Mohsin

Hi,I look after a CodeGen plugin, which my designer colleagues use and they have recently started investigating how to integrate Slots into their designs. Hence, I was looking into adding support to our plugin, but am having trouble parsing SlotNode types - as in the type is altogether not present from the plugin-typings? Is this expected, because it’s still in beta? Or have I missed to update something obvious - apologies if I have!The Figma app is showing the type if I log it to the console, I just can’t add any code to manipulate it.I am on v1.123.0 of the plugin typings.Thanks,Lachezar 

I submitted my subscription application a long time ago, but I haven't received a response yet. I would appreciate your assistance in completing this process. Thank you very much.

Hi, I accidentally added a full seat and removed it immediately. The billing adjustment is showing $271.74Could you please review and remove this charge?

I used my limit of AI credits and bought more. My Account is selected to use paid credits. Even though it shows me accessable credits for this month, i am still locked as having used all my credits till the 29th of march. How can i update the checker on the lock, so that i can use my credits?