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Question

I am expecting Singapore Sales Team to contact me

  • June 26, 2026
  • 6 replies
  • 30 views

Paolo Gayares

Hard to contact Figma Singapore, I gave my number to Figma Headquarters to forward to Singapore office and yet no contact has been made yet inspite of sending emails ang "contact us" submissions. 

6 replies

Gayani_S
Figmate
  • Community Support
  • June 26, 2026

Hey ​@Paolo Gayares, thanks for posting and I'm sorry to hear you've had such a hard time getting through to the team.

I want to make sure this gets in front of the right team properly. I'll escalate this on your behalf, but to do that I'll need a couple of details:

  1. The email address you used when submitting the contact forms
  2. Your organisation name, so we can make sure we're routing this to the correct team

Once I have those, I'll flag this directly for follow-up. Feel free to share them via a direct message and just drop a quick reply here once you've sent it so I don't miss it!


Paolo Gayares
  • Author
  • New Member
  • June 29, 2026

1. The email address you used when submitting the contact forms

    - (redacted by the moderator due to PII)

2. Your organisation name, so we can make sure we're routing this to the correct team

   - DigiPlus Interractive Corp. and AB Leisure Exponent Inc. 

 

I am waiting for sales representative from Figma Singapore. Please respond

 


Gayani_S
Figmate
  • Community Support
  • June 30, 2026

Hey ​@Paolo Gayares, thanks for following up and providing these details. 

I'm sorry for the wait here, I've gone ahead and escalated this internally with the details you shared, so it's now in front of the right team. As soon as I hear back, I'll update you here.

Thanks for your patience in the meantime, I'll keep this thread open until we get you connected with the team.


Paolo Gayares
  • Author
  • New Member
  • July 2, 2026

Still nobody contacting, why it is very hard and stressful to contact sales representative for Southeast Asia. 😣


Gayani_S
Figmate
  • Community Support
  • July 3, 2026

I'm really sorry for the delay here! 

I've sent you a DM with a few more details our sales team needs so I can get this properly connected with the right person for Southeast Asia. Once you've had a chance to reply there, I'll make sure it's followed up on promptly.

Thank you for your patience, I'll keep this thread open until you're connected with the team.


Gayani_S
Figmate
  • Community Support
  • July 10, 2026

Hey ​@Paolo Gayares, thank you for hanging in there with me on this.

I wanted to give you a quick update: I've passed your details along to the sales team internally, and this is now flagged for follow-up on their end. Someone from our team should be reaching out to you directly soon.

I'll keep an eye on this thread and check back in if I don't hear that you've been connected.

Thanks again for your patience, we'll get you sorted.