Password reset and submitted app

Hi ​@IT Operations, thanks for reaching out! 

Resetting your Figma account password should not affect your app in any way. But if you do run into any issues, please let us know. 

We can always help get you connected with our Community Moderation team. 

Hey ​@djv, thanks for your message!
We reset the password and it’s all good in terms of app functionality

The only problem is we cannot publish updates to our plugin anymore as we see a message that says:
“We detected a change to your account details. Please contact support@figma.com to proceed”

We contacted support@figma.com several days ago but we are still blocked, is there any chance you can help us escalate this? I worry this can become problematic in case we need to ship a fix to our plugin

EDIT: this is the request ticket in case it helps https://help.figma.com/hc/en-us/requests/2001580

Thank you!

Hi ​@IT Operations, thanks for following up! 

I understand the urgency here. I found and escalated your ticket #2001580 on your behalf to our Community moderation team. They will review and be in touch soon. We appreciate your patience and understanding.