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Request 1579482 has been updated. To add additional comments, reply to [redacted by moderator to remove personal information].Hi there, Thanks for reaching out. I apologize for the delay as we've been experiencing higher than normal ticket volume! You can restore the team by clicking the "Restore team" button in the deletion confirmation email. Here are a couple articles from our Help Center with more information:Delete a team Restore a deleted team If you have any trouble with the button in the email, we suggest opening your email in an incognito browser window and logging into Figma with that email addres

 I tried to give my website an own url on Figma Make but for some reason I don’t have that option edit: ok i know now that that’s not an option while having the education plan

I’m struggling to get vertical overflow working in Figma Sites. All the layers are within the page and auto-layout is applied. When I click on Clip Content I can clearly see which layers are within the page. Within the Interaction tab page overflow is set to vertical.Please help!

Hi everyone,So I have an assignment due till 12pm. However, when I try and access my designs on figma, I just get a grey screen.I tried clearing all browser data on safari (that didn‘t work), I then tried if I would see anything on the App (that didn‘t work), I then deleted the app, restarted the ipad and re-downloaded the figma app - no success. I then installed Firefox - that didn‘t work. I then tried it via chrome (also tried clearing the cache there - neither worked). Nothing worked. None of my own designs nor those shared with me work. I ran out of option 2 attempts ago. Slowly losing hope. Can anyone help? Please?

I have over 5000PSD Templates ( Social Media/UI/UX/Mockups) also 500K SVG/EPS Icons.How  to reach Figma Content acquisition team?Templates can be converted  PSD to Figma so  technically its figma supported.

So  I have multiple layers. The upper layer is a component of a navigation bar.The navigation bar exists of multiple buttons and a rectangle behind everything. I linked the buttons when the components were placed on the pages.The button that links to the page you’re currently on has no interaction as you can’t link something to the page it is currently on.When I click on that button, I click trough the entire navigation bar, and hit buttons that are under it, which directs me to a page, while I want no interaction at all (because I should stay in the same page).how do I fix this, without changing any button location?

真ん中の作業スペースの広さを確保したいのですが、左右のサイドバーの幅が広く、作業がしずらいです。アイコンを合わせた際、矢印マークが出るので横幅を狭めようとするのですが、うまくいきません。これ何が原因なのでしょうか。 以下のスクリーンショットのサイドパネルの状態を狭くし、真ん中の作業スペースを広げたいです。知見のある方、対処法をご教示いただけないでしょうか。どうぞよろしくお願いいたします。 ※ちなみに、拡大縮小の設定ではないようでした。（controlプラス／＋－）  

I personally prefer working with Auto Layout because it provides great automated layout and configuration capabilities. However, I recently ran into an issue: I’m unable to adjust the stacking order of layers while using Auto Layout.When using Auto Layout, if I set Scroll behavior → Position → Sticky (stop at top edge), I can’t move a specific frame to the top layer without breaking the ordering. The only workarounds I’ve found are switching the frame to Freeform or moving the content all the way to the top or bottom.

Hi, I'm trying to create a presentation in Figma slides. I’d like to change a font but I can’t see a panel which allows me to do it. Where to look or do I need to download sth like a library?

Hello! I have been using Figma for a long time now as i have found it the best software for my needs. I do digital art using vectors and things, and I just have a few questions about if there are plugins or way to do some things I would wish to have. If there is a plugin, please direct me to it. If there is no, consider this a ‘Suggest a feature’ ( Also I would like to note that I am using the free plan and cant pay for extra stuff, please do not recommend paid services )1 - Better animations      I use the prototyping feature to do animations, with click and on delay to be able to time it right, but there a few things I think could be better. For one, can you make one animation stop while another is going during smart animate? So basically key-frame animation. Also is there a way to have vectors animate, because right now they just fade from one to the next.2 - Design constraints      While editing a shape, there are sometimes where I want two lines to b

This is a very strange one and I’ve never encountered a problem like this before having used videos a lot in Figma. I have an Artboard (Frame) which has a video on it. The video plays automatically and when it reaches the end it loops and begins from the start again… The problem is, after the video loops seamlessly one. The 3rd time it plays/loops, it seems to start from approx 2 seconds from the end of the clip - then loops. So it almost ‘jumps back’ at the end. So the follow would be:Video plays through once Then it loops once as it should The next time it plays, it starts 1-2 seconds from the end of the video before going into the loop. It’s so strange the video essentially plays perfect twice and then the 3rd time decides not to loop correctly. I’ve dragged the video onto the Artboard/Frame and this occurs. I’ve tried wrapping it in another Frame and even setting as a ‘backg

When I have two files in the split view, and copy one element/group/instance/frame from file A, paste it to file B, what is pasted in file B is not the same as the what I copied from file A. This happens also when I have the same file but different pages in the split view, and copy one element/group/instance/frame from page A, and paste it to page B on the other side of the split view. The outcome of pasting can vary randomly:more elements in what I copied a white frame of the same size and shape of what I copied parts of elements are missing in what I copied

Hello. I have canceled my subscription more than a month ago, and removed my full seats as well although I got charged for a seat that I don’t use before 3 days. Even if I login to figma I would still see the same,  no full seats as well as free plan. So, why I go charged ? On top of that I want full refund on the amount. 

My college document shows my name as DANIEL S, where ‘S’ is my family initial. However, the verification form requires both first and last names. I have entered my name as Daniel (first name) and S (last name). Kindly verify manually based on the attached official document.

I’ve copied an envelope icon from the Contact Icons Community Design File. When I paste the icon a blue dotted line appears with the icon. It won’t go away.Anyone know more about this?  

Hi!I purchased the Snow Dashboard UI Kit by ​@ByeWind , but I only have access to the preview version inside my Figma account. The full paid version is still not available to me.I’ve sent messages on both Twitter DM and Figma Comments, but I haven’t received any reply yet. It has been 3 days, and the creator is active online and posting, but I’m not getting proper support even after purchasing the design.Thank you!

I have many designs in one file, and now it’s using too much memory. So I decided to move half of the designs to another file to manage them by functions.However, all of these designs were already sent as links to the BA and Dev teams for documentation and development.My concern is that if I move the designs to another file, the links already included in the documents will no longer work.Is there any way to move the designs to another file without changing the link to the selected Section?We can’t replace the links in the documents because we have hundreds of documents and flows.

I have done the Figma MCP server and using Cursor to generate the HTML and CSS using Figma Design. Now can I use Ionic5 and Bootstrap too can be used in Cursor Figma MCP server since those are the latest frameworks?

I was told by SheerID in my browser that I am verified but I am still on the starter plan. Other students from my university did not come by any issues even though we verified our accounts together. I am looking forward to support on this matter

I’ve been iterating on a design in the Figma Make tool, and I’m using a design library, which I imported using the “Select a Design Library” button at the bottom of the prompt window. However, I recently tried to get the AI to use an element in that library, and the design broke. Since then, the button has been empty, and the AI seems to think I don’t have any library selected. I can’t click anything to re-add the library, or to reset the button. I’ve had a coworker look at the design, and it’s also broken for them as well.  I can provide further info/console logs if it’s useful.

Since the last Figma Design update, several library components got broken in another file and show weird behavior. The problem is, that the resizing of some subcomponent instances don’t work correct. However, the issue only exists in the instance used in one file. The component itself within the library does not show any issues, neither in the master, nor when inserting an instance within the library or in other files. The really weird thing is, that detaching the component instance solves the problem. However, this is of course not, what I want, because then I don’t get any updates anymore. Inserting a fresh instance of the library component also does not solve the issue.This is a major bug and blocker for using Figma Design within our company right now and needs immediate attention!Best regardsMartin 

I created a website in figma make and it looks good in the figma make window but when I publish it elements of the header and buttons are missing. what would be the best way to fix these issues. I asked the figma make ai to fix it and it did not work.here is the figma make design this is what comes out in the browser.

Edit:Resolved after trying the same card on mobile, after about 11 tries though. A pretty gruelling experience just to pay to use Figma.Webflow’s checkout worked in an instant ://------------------------------------Original Post:I'm on an educational plan and want to upgrade to a full seat professional plan but the stripe portal fails to authenticate any of my payment options.Visa, Amex, Mastercard all failed. No, international transactions are enabled. I just came back from a trip to Japan, and attended the Tokyo pop-up; the cards work without any hiccup.Figma AI support wasn’t, well helpful, and thus I’d love to get some support on the forum here. Thanks!

Hello Figma Education Team and Community,I am writing to follow up on an application for a Figma Educational Account that was submitted over a month ago. We have not yet received any confirmation, decision, or status update since the initial submission.We are from a primary school in the UK and are eager to integrate Figma into our curriculum to benefit our students. This extended delay is unfortunately hindering our planning for the current academic term. Issue: Application pending for over four weeks. Application Details: Submitted by a primary school in the UK. Could someone from the Figma Education team please check the status of pending applications?Alternatively, if any community members have recently gone through the approval process, could you please share your experience regarding the current processing time?Any guidance or assist

When I hover over the color link icon button which I created as a design token in the right panel, the link button disappears, so I can’t click it.