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Question

Tax Exemption for community design files

  • July 14, 2026
  • 1 reply
  • 5 views

CS purchaser

We are on an educational plan, and want to purchase a community design file. We are a tax exempt institution and need to submit a tax exempt certificate but the form to submit a request/ticket does not pop up when brought to the Figma help website. Who can I send the tax certificate to? And will that also remove tax from the online community design credit card purchases?

1 reply

Jaycee Lewis
Figmate

Hey ​@CS purchaser 👋 Happy to help! I took a look and found your support ticket. I increased the urgency as I know this is important to you. The ID is 2012751 and the subject line is Request to remove tax from Community purchase. Please keep an eye on your email for any follow ups from our team. Have a great rest of your week! — JayceeÂ