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I’m using the web app for my macbook. I’ve waited a day already, restarted my computer. Yes, my mode is on the right mode. Everything’s checked, I just can’t move it.  When I used the website, I can. Take note, the app is upgraded.  The thing about the website is when it comes to expanding the “pages section” (the section on the left panel), I can’t expand them.  What’s happening!!!! I have a presentation in a bit and it’s important 

I am experiencing a bug where copying a design from Figma Instance A (Monitor 1) and pasting it into Figma Instance B (Monitor 2), the elements do not paste correctly. The layers are missing in the destination instance and components are detached as well resulting in empty groups or incomplete components.This issue only happens when using two separate Figma Desktop instances. If I copy from the same window, the copy-paste operation works perfectly.Environment:OS: Edition    Windows 11 Home 26200.8655Figma Version: 126.5.6Setup: Dual-monitor, two separate Figma Desktop app windows. Copied Design from Monitor 1Pasted Design in Monitor 2

I've been testing the Menu components from the iOS and iPadOS 27 library by using slots, changing different states of menu items, icons, labels, and other properties. After switching between several modes, I clicked Undo and Redo a few times.The behavior is inconsistent and unpredictable and can lead to unexpected changes in designs.Undoing a mode switch in the Dimensions collection has no effect. However, undoing a mode switch in the Colors collection resets the component to its default state.I understand that it might be difficult to undo all changes when switching modes, because there can be many variables associated with a single collection, and component naming might be part of the issue.Would it be possible to handle mode switches differently in Undo/Redo, instead of recommending that users avoid Undo when switching modes?

Hello Figma Support Team, I am writing to request a refund for an accidental charge on our latest invoice. Recently, a team member's account was unintentionally upgraded to a paid 'Dev Mode' seat. As soon as we noticed this mistake, we immediately downgraded the user back to view-only mode to prevent further charges. Since this was an accidental action and the additional seat was not intentionally utilized for the month, we kindly request a refund or credit for this specific extra charge.Team Name: [Pawdly] Organization/Invoice Number: [Upcoming Invoice, Due date : 8/3] Affected User Email: [redacted by the moderator due to PII] Thank you very much for your understanding and assistance. Best regards,

textSubject: Payment Failed on Portal but Money Debited ($20 Invoice)Hi Figma Support,I attempted to pay Invoice #6JMKJDSG-0001 for $20.00. The portal states the transaction failed and is asking for my card details again, but my bank has already successfully debited the money from my account.Transaction Details:- Figma Account Email: [Your Figma Account Email]- Invoice Number: #6JMKJDSG-0001- Bank Reference / UTR Number: [Paste your UTR/RRN number here]- Date & Time of Charge: [Insert Date and Time]Please check Stripe to see if the payment is marked as "Incomplete" or "Uncaptured" so it can either be applied to my account or safely refunded. Thank you!

I cancelled the automatic payment to terminate my subscription, but the payment was processed today. I would like to request a refund for this charge.

my game is stuck in review for 2-5 months my project game is called crisis arena V1/Cyber shoot

HelloI am writing to request a status update on my pending OAuth app submission, as the review process is taking longer than expected. I submitted the app for review several days ago, but I have not yet received any feedback or approval updates. I want to ensure that all necessary information was provided correctly and that the application is not stuck in the queue. We need this app ASAP because of production… 

I tried to make simple pointing hand animation (as you can see from the picture attached), however the screen change to “something went wrong” when i clicked the motion button. i’ve already tried clear cache both website and desktop app, still didn’t work.Screen after i clicked the motion buttonHand animation 

Subject: Refund Request for Unexpected Figma Pro ChargeHello Figma Support,I hope you’re doing well. I am a former Figma Pro user. I used the Pro plan for a few months in the past, but yesterday I noticed that I was charged approximately $26 USD. I did not intend to continue my subscription. Instead of canceling it, I had kept my bank account balance low so that the payment would not go through. However, I temporarily deposited money into the account, and the charge was processed unexpectedly.I would appreciate your help with the following:Could you please explain why I was charged approximately $26? I would like to request a refund for this charge. Could you also confirm that my subscription has been canceled (or auto-renewal has been disabled) so that I will not be charged again next month?Thank you for your time and assistance. I look forward to your response.Best regards,jiho

Please add an option to hide the left navigation bar (File / Agents / Assets / Tools / Variables). It permanently wastes horizontal space, which is a significant issue because it already felt like the left side of the interface took up too much space even before this change.I would like to keep the Layers panel but hide only the navigation column, please make it optional. Shift + \ is not possible in my case because I do need all the other panels constantly during my work

안녕하세요. 오늘 결제일로 카드 결제가 되었습니다. 플랜 취소하고 결제된 건에 대해 환불을 원합니다.구독 취소 저번에 찾아보니 못 찾았어요. 구독 취소 해주세요.​​​​​​더 이상 구독을 거부하고, 결제된 건에 대해 환불 해주세요. 유료 플랜은 사용하지 않았습니다.빠른 처리 부탁드립니다.Hello, I paid with my card today. I want to cancel the plan and refund the payment.Unsubscribe Last time I looked it up, I couldn't find it. Please cancel my subscription.

I have observed that the Figma application experiences lag on Android devices, and I believe this may be attributed to its utilization of a webview interface. While I am not a technical expert, I have noticed that Figma performs flawlessly within the Brave browser on Android. Thank you for your attention to this matter.

I previously cancelled my subscription, yet I was charged again, and my account remains on the free version. Despite the cancellation, funds were deducted via an international transaction; please provide compensation. If I am not compensated, I will pursue all available legal avenues.

Hello!This issue is getting on my nerves for over a year.So, the issue is basically reported in this topic from 7 months ago and it seems that it’s still not fixed properly.In short, when I copy some element and try to paste it somewhere else, it’s 50% chance it will paste what I copied moments ago or something from the last clipboard state. I’m 100% certain I clicked Ctrl + C before.To answer community support member right away - I’m on windows, but other member on my team is using Mac and encounter SAME issues as I do. Also, it’s not linked to the specific file, it happens all the time.Also, when I try to copy something from computer back to figma, it’s also working in the same unpredictable manner.How to fix this please? 

No me dan los créditos diarios automáticos en dreamina en plan gratuito si eso que acabo de iniciar sesión 

After the new updates in Figma, I cannot select an element within other frames or components by clicking and multiple clicking on it. Another problem is that I cannot edit a text by multiple clicking on it to select the whole text.I test it on both application and web app (using chrome browser) Is it just my problem or other experience it as well?

I have been using the Figma Make Service for several months. And Up to Mid April it worked fine. I could push to both Github from inside the project, or from the Integration at the top right of the screen. But I am now getting Cloudflare errors in my project and neither work. I dont understand why or how to fix it. And in general since Figma Make is using Claude Code instances(and a good implementation) I want the Claude Agent to push directly to github on occassion. This is possible but recently you started blocking it. Getting 500 errors.

Hi,I was trying to renew my Figma Professional plan for a single user, but when I am trying to pay $23 through Indian debit card which I used previously to purchase the subscription, the amount is showing $0 before the final payment not sure why it is not showing $23.I would appreciate any help I can get regarding this.

Dear Figma Support Team,I am writing to respectfully request the cancellation of my recent subscription and a full refund. Unfortunately, a misunderstanding occurred during the checkout process, resulting in an unintended purchase.I want to clarify that this was entirely accidental, and the product will not be used at all. Because this budget was allocated for other essential expenses, I kindly ask if it would be possible to reverse the charge and return the funds to my original payment method.Here are the details of my account for your reference: Account Email: [Removed by moderator - 2026/07/17] (admin) Date of Transaction: July 17, 2026 (within 24hrs) Invoice/Order Number: RSV50TYS-0001 Team/Organization name associated with the subscription: CréativitaI deeply appreciate your understanding and assistance with this matter.   

Dear Figma Education Support Team,I hope this email finds you well.I am writing to request manual verification for the Figma Education plan. I am currently a student at Damascus University, but I am unable to complete the verification process because "Syria" is missing from the country dropdown list.I have attached a screenshot demonstrating the issue on the verification page.As proof of my academic status, I already hold an active GitHub Student Developer Pack. I have attached screenshots of my GitHub grant for your manual review.Thank you for your time and assistance in resolving this so I can start using Figma Dev Mode for my computer science projects.Best regards,Mohammed Jawdat Almadni  

When I remove backgrounds from images and then change the image, the AI always adds a background back into it. This is quite annoying. Can this be removed?Nike logo as example. Prompts show above the image, with results below them. Gray bars are there to show the transparency.Imported a Nike logo on pink background Copied it, and asked the AI to remove the background. Did it perfectly! Copied the transparent image and asked AI to change Nike to Spike. The AI added a background to the image. Why?!I’m sure a workaround could be to ask the AI to first change it to spike and do the transparency at the end, but its just not logic to see things come back / being reintroduced.

I am writing my bachelors Thesis about using AI in UX- /UI Design processes. Previously i was able to use the Agent in Design files, wich i did, but now i can no longer access the feature after i have been sick for 2 weeks. I am on an educational plan and it looks like the feature isnt available for that plan anymore, or was never supposed to be?Since i used the feture before, and cannot now, i would have to restructure parts of my thesis in fundamental ways, if i cannot finish my work using the workflow i used before. I dont have unlimited time, i have to submit my thesis until august third. What can i do, exept for paying 20 euros?

I canceled the automatic payment to terminate the subscription, and the payment was processed today even though it is currently free of charge. Therefore, I would like to request a refund for an unexpected payment.