Lost files

Hey ​@Fiona Liu, thanks for reaching out! Being able to open your Figma Slides file from an old email link suggests your work is still there.

The temporary Drafts to move space was retired, and any drafts still sitting in it were moved automatically into the Drafts section of a team on your account. If you had more than one team or none, we created a new free Starter team for them, marked with a “New” badge. If you had just one Starter team, your drafts went into that one. So your old files may be in a different team from the one you usually open.

Here’s how to track them down.

1. Open the file browser and click the dropdown next to your team name in the left sidebar. This shows every team on your account.
2. Select each team in turn and click its Drafts tab.
3. Check the Trash section of each team too. Drafts you’d previously deleted were moved to the Trash of the new Starter team. You can restore files from Trash if you find them there.
4. Once you’ve found them, you can right-click a file and choose Move file… to put it in whichever team or folder suits you.

You can read the full rundown in our Help Center article, Updates to how drafts work.

If you’ve checked every team and some files still aren’t showing, just reply here and let me know. I can’t investigate account-specific cases on the forum, but I can get you connected with our customer support team so they can take a closer look.