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Experiencing issues? Report them.

  • 3,004 Topics
  • 7,911 Replies
3004 Topics
Alex Schroeder
Alex SchroederNew Member
asked in Report a Problem
Component color changing when placed in another component

I’m trying to create a button, using my variables for correct coloring on themes. My actionable icon hover is connected and showing up correctly However, when I place this component in the button lock up - the surface/default changes from light to dark - even though no variables modes are set on the component/frame/or section. No variable modes applied (on component/frame/or section) And I know this is true since my actionable icons component lives within the same frame & section and is appearing as wanted How do I fix this? Please help

150
Alex Schroeder
Luongnd
LuongndNew Participant
asked in Report a Problem
Interactive state doesn't reset after overlay is closed

Yes I know this topic has been raised before, but I would like to raise it again, since it is breaking the core interaction in my design system. Is Figma even aware of this issue? Since the last discussion about it is ~2years ago, and this issue still exists. Steps: Create a Button component set with 2 variants: Default, On Press Add interactions in the variant: “Default” → While pressing → Change to “On Press” Insert an instance of the “Default” button into a new Frame Add interactions to the button: On Click → Open overlay. Check the “Close when clicking outside” box. Test the prototype Results When you click the button, the button change to “On Press”, the overlay opens, but when clicking outside the overlay to close it, the button does not reset back to “Default”. Expected: The button should reset to “Default”.

5979
b3D
LorraineSc
LorraineScNew Member
asked in Report a Problem
Figma Make - Overwriting entire code for small changes

Hi there, Im wondering if someone can assist me? Im finding in Figma Make (which is awesome btw!) whilst working on a prototype - that previous areas I’ve completed and snagged and moved on from - when I revisit have been overwritten or reverted to older versions. Something small like a font colour change is prompting entire sections to be rewritten - often missing features or menus that would have been there previously. Is there anyway to stop areas from being rewritten or prompts I could use to stop areas being touched? Any guidance would be greatly appreciated. 

400
LorraineSc
Aysar
AysarNew Member
posted in Report a Problem
subscription issue

I recently canceled my Pro subscription, but I noticed that a $20 charge is still currently processing on my card. I would like to request that this transaction be canceled immediately before the charge is completed, as I no longer wish to use the Pro plan. Please confirm that the charge will not go through and that my subscription is fully canceled. Thank you for your help

192
Aysar
John Blakie
John BlakieNew Member
asked in Report a Problem
How do I hide the dotted purple component lines on export?

After going through all of the topics related to this and disabling all of the guides, grids, slices, etc. from the main menu, these lines will not go away. These lines even show in the export of both PNG and the code export to Anima (shown as css in their export). Why would any component lines or guides from the working tool be shown in the export? Am I missing something?My Main Menu, everything disabled. 

393
Fodi
Andrija Urosevic
Andrija UrosevicNew Member
asked in Report a Problem
File quality gets a huge hit after exporting as an SVG

I have created a badge inside Figma, and it consists of two elements. The background element is positioned at x:0, y:0, and the foreground element is centrally positioned in respect to the foreground element. Both elements are using integer values for positioning.When I go to the export menu I get the following error messages:Origin not aligned to pixels.Origin snapped to (-5, -16).Dimensions may expand by a pixel.I get those messages regardless whether I'm exporting as PNG or SVG.When I export the work as a PNG everything from Figma gets preserved on that PNG image, but the problem starts s when I export the work as an SVG. When I do export it as an SVG file and I open it in Inkscape or I use it as a component on the website, it gets messed up. The gradient from the badge does not get preserved, the edges become rough, and it doesn’t look like an SVG element but rather as a low quality jpeg file. Then I have created a completely new file in Figma and draw a triangle shape inside. Then

492
Celine_
Figmate
AVS
AVSNew Member
asked in Report a Problem
Figma full width

After exporting my figma file as code and I run it on my desktop, it's should full screen and the contents are in the middle. I want it to be fit with the contents.

50
AVS
feolds
feoldsNew Member
asked in Report a Problem
PNG export with unexpected blur and rendering glitches

I’m experiencing a recent issue when exporting PNG files from Figma. Even with all elements aligned to the pixel grid (X, Y, width, and height are integers), “Snap to pixel grid” enabled, and no effects applied (like blur, shadow, or feather), the exported images are showing unwanted blur and visual glitches.This did not happen before — it seems to be a new behavior. I’ve already tried exporting at 1× and 2×, using slices, double-checked parent frames, removed auto layout, and ensured everything is aligned — but the problem still occurs.I’d like to know if this is a recent bug, a change in how Figma handles exports, or if there’s any fix I’m missing.

693
Celine_
Figmate
Yotic
YoticNew Member
asked in Report a Problem
No prototype tab/panel

Hello,I am new to Figma and have encountered a problem: one of my devices does not have a Prototype panel.I have two devices: a home device with a Prototype tab near the Design tab and a work device without it. Even when I go to Figma > View > Panels, I don't see the «Open prototype panel» button, which is available on my home device.I tried reinstalling Figma, but that didn't help.This button was there previously, before the last update

991
Nellya
cangjie12138
cangjie12138
asked in Report a Problem
Figma is too slow after new update

I’m encountering some issues with Figma; regardless of whether the file has many pages or few, the operations are very laggy. I’ve tried changing my network and using a VPN, but neither has made a significant difference. What should I try now?

445974
Adrien.Picard
Muflih Hanif Iskandar
Muflih Hanif IskandarNew Member
asked in Report a Problem
Cannot execute an error

got this error few times, and when i hit try again or close it, nothing happen

462
Celine_
Figmate
nesaraanandraj2005
nesaraanandraj2005New Member
asked in Report a Problem
I'm not able copy an image and paste into an instance

i’m trying to copy an image from pintrest into an instance and it is not fitting into the instance frame

201
Nellya
Megha Phadale
Megha PhadaleNew Member
asked in Report a Problem
Switching plan from education to free/starter

 I have a a few project with in my account. There is one that I accidentally set to education and . How can i take my account status out of education and place it back into a free starter account? 

272
Megha Phadale
harish911
harish911New Member
asked in Report a Problem
Figma App giving Webgl error on Snapdragon X Laptop

I’m getting the following error- We can't open this file because we're having trouble with WebGL. Please try restarting the desktop app.If this problem persists, your graphics card or driver may not be supported. This happened after updating Figma. It works perfectly on different browsers but the desktop app isn’t working. Are there any fixes for this?

774
Josh_Morse_personal_account
Nhung_Nguyen
Nhung_NguyenNew Member
posted in Report a Problem
[Issue] Inconsistent values between text styles and variables.

I'm experiencing a problem with the font size not rendering as expected.

453
J
Figmate
Oleh Rizhko
Oleh RizhkoNew Member
asked in Report a Problem
Error uploading carousel image: unknown error

I have no idea what i must to do(  Im loading just 1 image and ico 

213
J
Figmate
pangbowen
pangbowenNew Member
asked in Report a Problem
Unable to Reorder Values in Variable Panel — July 23 Update

I just trying to reorder the variable but the row didn’t show the hint to drag an drop 23 July 2025 have any update ?

91
J
Figmate
pangbowen
pangbowenNew Member
asked in Report a Problem
Higgsfield AI Premium Unllocked - How to embed the AI-generated video into a Figma prototype?

Hi everyone,I'm currently working on a prototype in Figma that simulates a modern social or content-driven mobile app. As part of the user experience design, I’m exploring how AI-generated videos could enhance storytelling, onboarding, or profile customization flows.Recently, I tested a new tool that creates short AI-generated video clips from still images. It’s quite similar to what Higgsfield AI offers. To better understand the potential of these technologies, I also explored an app demo experience available at a site on google — it gave me great insight into how dynamic video content can elevate user interaction and emotional engagement. It’s here: https://modhello.org That got me thinking: Can we embed short videos or animated assets into Figma prototypes effectively? Are there any Figma plugins or workarounds for showing short loops (MP4, GIFs, or Lottie)? How do you usually simulate interactive, video-based UX in Figma without exporting everything to a coded prototype tool li

440
pangbowen
caseni
caseniNew Member
asked in Report a Problem
Figma Make Eternal Loop Problem "Smoothing things out"

Good day,I ve started to use figma make today and created very good things until ı ve updated a code of a design and it gave some kind of error on the interface preview,the interface started to lag and finally when ı press the fix 10 problems ,smoothing thing out screen came into action as always but  ıt goes into a eternal loop and  doesnt fix or code somethnig.It is stucked. I would be glad if you help me with this problem.

685
J
Figmate
Gureepu
GureepuNew Member
asked in Report a Problem
Unable to Reorder Values in Variable Panel — July 22 Update

I just trying to reorder the variable but the row didn’t show the hint to drag an drop 22 July 2025 have any update ? [The title of his post was updated from “cannot reorder in variable 22 JUL” to “Unable to Reorder Values in Variable Panel — July 22 Update” by a moderator on 22-Jul-2025.]

1496
Tom Reem
Figmate
Barbara_Padovani
Barbara_PadovaniNew Member
asked in Report a Problem
Prototype: state changes in component instances not working

State change interactions are not working properly in component instances prototypes. Ex: button hover state is not activated when hovering; collapsed search bar breaks when changing to default (open) state. All interactions work as expected in the main component. They only break in the instances.

40
Barbara_Padovani
Danila Filatov
Danila FilatovNew Member
asked in Report a Problem
When migrated Google e-mail lost owner access

When i migrated my Google account on new e-mail I’m lost control under files. how can I return that?

40
Danila Filatov
boxful
boxfulNew Member
asked in Report a Problem
Variable color in gradient turns to default white

I’ve been noticing an issue when using variables from the library in gradient mode on a shape. Everything works fine when selecting the variable color to create the gradient. The problem happens when I try to change the position of the color stop in the linear gradient — it turns to default white. This only happens when moving the color stops on top of the shape or just making click in the color. The variable color doesn’t change when adjusting the gradient from the gradient panel. Also, when moving the stop on top of the shape, the color changes to white, but it still keeps the name of the variable. The same behavior happens when using radial, angular, and diamond gradients. It seems like this only happens inside a Figma File.Using variable color in gradientsMoving color stop on top of the shape, it changes to white, but not the name of the variableMoving the color stop in the gradient panel “works fine”Already moved the two colors on top of the shape. 

110
boxful
Matheus Dayrell
Matheus DayrellNew Member
asked in Report a Problem
Urgent Help – Page Crashed and Make Unresponsive

My Make workspace has crashed. I asked Claude Sonnet 4 to create a more tech-style design for my page, and I believe it added too many elements when generating the landing page. Now everything is stuck, the page won’t load, Make is completely unresponsive, and when I try to revert to a previous version, nothing happens. This is urgent. Please help me fix this or show me how to solve it myself.Just to clarify, this is not an issue with my computer. I’m using a high-end setup with a 4060 Ti GPU, and everything else works perfectly, including programming other pages.Thank you in advance.

332
Matheus Dayrell
dalalal
dalalalNew Member
asked in Report a Problem
I lost access to my own file! My personal account do not belong to any team at all

Very frustrating….I did nothing and a warning sudden pop up. The file tab automatically disappear. It’s not in trash either.  What should I do now?I lost access to: https://www.figma.com/file/rL3TA1oinJin6i5R3MbWYr?fuid=565700342330813971

80
dalalal
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