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Hi Team,I am unable to unpublish my figma make website which was published from another account in which it was created orignally, thereafter the ownership was trasnferred in my name, despite being the owner, i am unable to take down the webite.Hoping for a prompt resolution, thanks & regards

Hi everyone, since the last update I’m experiencing issues with the copying of images into other frames. It seems like the image isn’t stored in cache. Does anyone know how to fix it? Best,Finn

When editing a master component, using the UI pulldown menu (right sidebar inspector) to convert a Group to a Frame updates the layer display, but the underlying Plugin API node type incorrectly remains GROUP instead of changing to FRAME.The issue here is that there’s now a mismatch between the way the API can access this node type and the way it’s represented to humans in the display tree; Humans can’t visually verify that we’re looking at a false Frame (that’s really just a Group) unless they run dev console commands against the node type.Steps to reproduce: Create a Component Add random things to it, Group those items Select the Group Type this in the console: console.log(figma.currentPage.selection[0]?.type); ​​​​​​Note that it says “GROUP” Use the UI to switch in the sidebar to change it into a Frame Repeat the console command

Hi all,I’m running into an issue with my AI credits not resetting as expected. My billing/reset date is April 9, but as of today my credits are still showing as empty.I’ve already submitted a support request but haven’t heard back yet. This is currently blocking progress on a project that needs immediate attention, so I’m trying to understand if there’s a known delay or issue.For context:Plan type: Full SeatExpected reset date: April 9Current status: 0 credits remainingHas anyone seen this happen before? Is there typically a lag with credit resets, or does this sound like a bug?Appreciate any insight.

I am using a school account and made a whole project a year ago. When going back I seemingly have lost access to that file and cannot gain access since I “am not the file owner” but I created it all on this account that I am using. Is there any way to access it since I cannot find the file anywhere except for the tab I’ve kept open all this time looking for it?

Figma Credit scam. Earlier there were 86 credits. Then I gave prompt. Usage credit for said Prompts were 40. & then it shows 0 credit left. This is just a new way of scam. 

I am writing from my second account because I am currently unable to log in to my main account and therefore cannot access the forum or check the status of my support request.The email address linked to the suspended account is: [PII removed - 2026-04-09 AB]Support ticket number: #1840464My account was suspended after I accidentally posted test content to the Community while I was simply trying out Figma Make using a random prompt from the internet. It was not my intention to violate the Community Guidelines or publish anything inappropriate.I sincerely apologize for this mistake. I understand the importance of following the community rules, and I assure you that this will not happen again in the future. I will be much more careful and make sure to fully comply with all guidelines going forward.I also received the message: “We've received your request”, but the ticket link does not work for me because I am

Hi Figma support team, i am currently having issues receiving my verification link to open a company account in my name. I have contacted my IT support in my company about the issue, and it has been resolved that the problem is not from their end. Your AI assistant suggested the IT team removes it from quarantine, but an email has to be received before it’s quarantined. please keep in mind I am not receiving any email from figma.  Thank you for your assistance in resolving this matter.Best regards.  

Hi everyone,I’m having an issue with image quality on my Figma Site.When I preview the page inside Figma, all images look perfect — crisp and clear with their original PNG quality.However, after publishing and viewing the site via the live URL, the same images appear compressed or blurred, as if Figma Sites applied an automatic optimization or downscaling.Here’s my published page for reference:👉 https://tangchuan.figma.site/200%E5%90%8B%E5%B9%95%E5%B8%83%E6%B5%B7%E5%A4%96%E8%A7%86%E8%A7%89%E7%AD%96%E5%88%92I’ve already confirmed that: All images are PNG format, not JPG. They look sharp in the editor and preview. The compression only happens after publ

Dear Figma Support Team,I accidently deleted a critical figma file(Crowd Safe) permanently. I request to kindly restore it as this is a high priority file for me. I am sharing the Figma Link: [redacted by forum moderator to remove PII]Please help 🙏🏻ThanksVarun Sahdev

Meus jogos que ficavam na barra inferior sumiram.

I am writing to file a formal complaint against the Figma plugin "MeiGen" (AI Icon & Image Generator).(Plugin Link:https://www.figma.com/community/plugin/1539963026393306817/meigen-ai-icon-image-generator-nanobanana-2-seadream-5-remove-bg-vectorize)Issue Summary:Without any prior notice, the plugin unilaterally changed its rules and reset over 650 credits I had legitimately earned through daily check-ins. These credits could be exchanged for 130 standard image generation services (5 credits per generation).When I contacted their customer support, they admitted that "the failure to notify in advance was our omission." However, they only offered 280 credits as compensation, which is less than half of what I originally ha

Hi Figma Support Team,I am writing to report a persistent issue where I am unable to receive account verification codes, although I am still receiving other regular notifications and emails from Figma.To resolve this, I have already taken the following steps: Whitelisting: I have added support@figma.com to my email whitelist (allowlist). Provider Consultation: I contacted my email service provider regarding this issue. Their technical team suggested that if the sender's address is already whitelisted but the email still doesn't arrive, the problem likely lies with the sender's SPF/DMARC verification configuration. Specifically, my provider stated: "If the sender has SPF/DMARC verificati

[Reposting this since it’s been 8 months, it’s still an issue, and the original thread has been “closed for replies”]When exporting frames with gradients to PNG, you'll get semi-transparent pixels—even when all gradient stops are 100% opacity. This happens whether the gradient is applied directly to the frame or on a separate layer, as long as there's no solid fill behind it.  The attached Figma file includes four test frames. Visually, they appear identical, but only the fourth frame—with a solid fill behind the gradient—exports as fully opaque. You can verify this with a tool like: 

I’m experiencing an new issue with token search where results don’t seem to prioritize relevant matches, particularly when trying to find semantic tokens. This behaviour seemingly out of nowhere, and I haven’t been able to revert it.When I search within the token menu, the results appear inconsistent and often surface unrelated primitive or semantic tokens ahead of the ones that actually match my query. “Expected” is what was previously appearing for these searches.Examples:Searching “text”: Expected: text/text Top results: colour/gray/4 (primitive tokens) Then: unrelated semantic tokens like background/surface/active, background/surface/secondary, etc. The expected text semantic token appears as result 4 Searching “secondary”: Returns multiple primitive color values (greys, bla

Hi there! I’ve been loving the new annotations feature, but have been experiencing an issue with it over the past couple of days. When I’m looking through my designs and try to zoom in, all of the annotations disappear before I can get close enough to see what they’re attached to. Has anyone else experienced this?

I have a series of buttons in my component which all use the same text style, in this case TextMedium/Medium. When I select the text layer, it suddenly changes to a thinner font visually, but the text style is set to the correct one.I now don’t want to select and inspect the other text layers of fear they will also change. Have tried restarting Figma and viewing the file in the browser instead of the desktop app, but it’s staying the same. Anyone found a solution to this issue?

Hello Figma Support Team,First of all, I didn't know that full sheet approval leads to paid payments.This unintentionally gave two team members 'full seat' permission, and we now know that this leads to an additional fee. So we changed the seats of the two team members who got 'full seats' to 'view' and 'collabo'. After that, there are 2 full seats available in the admin menu and I want to release these 2 full seats.If possible, I don't want to be charged for this.As you can see from the usage history, one of the team members did not use the full sheet at all and the other team members used only the slide function. Please let me know if you need any further information. I look forward to your quick response.Thank you.Inquiries / Requests1. Cancel 2 unused 'full seats'2. Whether 2 unused 'full seats' can be refunded3. Maintain 1 'full seat' per year and 1 'collabo' per month

Why am I not able to delete this flow? I’ve clicked on the flow, but it won’t show me the flow starting point. I’ve been able to delete other flows by clicking the “-” on the flow starting point, but not this one. 

I have a modal component with different sizes as variants and wanted to integrate slots to their content areas so instances don’t need to be detached. I converted the content area to a slot for all the size variants and even renamed the slot layer to be the same for all variants.When using an instance of that component, then changing slot contents and then switching to a different size variant, all the content gets reset to component defaults.What is strange, is that when I copy/paste the slot area inside the component to the different variants, then instances are preserving the content, although the structure is exactly the same in both cases.Unfortunately the copy/paste hack is not an option for me, since it will reset all my existing instances in the prototype and it would take too many hours to go over all of them.Please make it so instance variants retain slot content, when the component structure is the same.Edit:

I’m running into something confusing with the Figma plugin API and wanted to check whether I’m missing something.I’m trying to outline text through a plugin. I found `outlineStroke()` in the docs, and the description says it does something similar to using “Outline Stroke” in the editor, so I assumed this would work for text nodes too.My goal is to take text like `09:28` and turn it into outlined geometry so I can analyze the real character positions and spacing.The problem is:- `flatten()` doesn’t help, because it turns the whole text into one merged vector- `outlineStroke()` doesn’t seem to give me the kind of outlined text result I expectedSo now I’m not sure if:- this is not actually supported for `TextNode`- the docs are a bit misleading here- or this is just a bug / limitation in the plugin APIHas anyone here successfully done this?More specifically:- Can a plugin really outline text the same way as

Trying to publish my Figma plugin, but getting an error saying “Please fill out required fields and correct any errors”.On the frontend, I don’t see any fields highlighted with errors.When inspecting console logs, I see a ton of warnings being thrown for INVALID_SUPPORT_CONTACT even though the support contact I’ve entered is a valid email address. I’ve also tried a website url, a different email address, and nothing works.Please help. Don’t know what else to do/try here.

QUUERO REEMBOLSO DA MINHA COMPRA QUE FOI FEITO HOJE SEM MINHA PERMISSAOQUERO QUE CANCELEM A ASSINATURA SPOR GENTILEZA 

Hi Figma community. I’m super confused. I spend lots of time building a plugin for the community (TokenNexus) only for it to be stuck in review with no response/feedback for about 20 days. The resources say 5-10 business days. Is this delay now typical? So what I have another important plugin in development. Do I also wait an extra month to get it to users to even test? Will update reviews also take this long? This whole thing is demotivating tbh.