Report a Problem

✅ Problem solved! My team and files were successfully restored via the email link from Figma. Thank you everyone — no further help needed 🙌

I move someone from a Collab seat(Plan subscription) to a View seat, their Collab seat becomes available and then I assign the seat to another person but why Figma show invoice that I have renewing monthly seat?

Bonjour à tous,Je me tourne vers la communauté car j’ai perdu l’accès à un fichier très important que j’ai créé sur Figma pour mon mémoire de Master. Le lien affiche maintenant le message : "Hmm, we couldn't find that one. This file may have been deleted, moved, or made unavailable." J’étais connectée avec l’adresse : [redacted], et certaine de ne pas avoir supprimé le fichier car ma dernière consultation remonte au 7 juillet 2025 et tout allais bien. J’ai tout vérifié (drafts, corbeille, autres comptes...) mais impossible de retrouver le document. Le lien du fichier est ici (au cas où quelqu’un aurait une idée) :🔗 [redacted] Si quelqu’un a déjà vécu une situation similaire ou connaît une solution pour récupérer un fichier introuvable, je suis preneuse 🙏 Merci infiniment d’avance pour votre aide

Hi all, I've been using the Poppins font in my Figma Sites design, and everything worked perfectly for weeks. However, after logging in today, the font suddenly appears incorrect in preview or play/test mode, it looks like it’s being replaced by a different font or weight. This only happens in preview mode, not in the design view. Poppins is a Google Font, so I assume it should still be fully supported and available. Is anyone else experiencing this? Does anyone know how to resolve it or whether this is a recent bug in Figma Sites? In the meantime, does someone know why the projects text also dissapears in the play/test mode? I had a similar problem with teeth not appearing, while all was fine in the design fase. Thanks in advance for your help! Attachments:

I was in a Team Project in a Started Mode and since I'm a newbie I didn't know that files created in the Drafts section are attached to that team project, I thought they were my personal drafts. I left the team project and now I can't access that draft. I found guidance how the owner can recover it (I had "can edit" access) but the guidance was only for professional plan and I didn't delete the file in the Drafts section, I only left the team project. Will I be able to access it again if my account gets added back?Or can the owner somehow access the file that i created in the Drafts section? The thing is two of my accounts were in that project, and by looking at Drafts section of account that is still in that Team Project, that file doesn't appear. What can i do? How can I or the owner access that file that I had in the Drafts section of the Team Project that I created when my account was one of the members of that Team Project

My account keeps saying payment failed while upgrading to professional. All my bank details are correct, can another payment method be provided please?

Is there a way to turn off the AI chrome when sharing the prototype in "Make"? When sharing in the prototype view, I was expecting it to just share the screens but when I shared the link, it showed the make file with the AI chrome. Is this a big? Or will this be an enhancement?

Problem: I have Figma Code Connect set up and working in my project (I can see other components like TextField from @pperform/atum are properly connected), but when I query the code connect mapping for a specific Figma component, I get an empty result {}. I’m sure that i already get the right component which have the setting code connect. Setup: Figma Code Connect is configured and working for other components in the project Using React/TypeScript frontend with @pperform/atum design system Can see "Connected" status in Figma for other components (e.g., TextField). Expected Behavior: Should return the code mapping/connection details for the Figma component

We documented our experience using Figma Sites for a complex design system, including performance bottlenecks and real user challenges. Sharing it here for your review: https://medium.com/@Ipekaraoglu/trying-out-figma-sites-what-worked-and-what-didnt-60bf54762a7f

In figma Make i ran up to the limit of the AI Chat with claude sonnet 4. i can’t ask it anything anymore. It gives an error. Can i clear all cache on the chat somehow , so i can continue the project? anyone who can help with this?

When I export a frame or component at any scale factor (@2x, @3x, or custom), Figma sometimes adds an extra 1 pixel to both the width and height. For example: A 100×100 frame exported at 3x should result in 300×300, but instead, I get 301×301 or 300x301 or even 301x300 . This does not always happen, but when it does, it's consistent across devices and files. Affects both PNG and JPG exports, regardless of pixel grid alignment or stroke presence. 🛠️ Workarounds I’ve Tried (with partial success): Creating a new frame, copying content into it, and exporting again — occasionally works. Manually scaling the frame by the desired factor (e.g., scale by 3x), then exporting at 1x — this consistently avoids the 1px error. However, these are not ideal for batch exporting or asset automation.

Hello friends,I’ve found that my project came back to 10 days ago and I tried to check the version history but is so strange because between June 18 and June 25, all the versions look the same. I can see changes before and after that period. Can you help how can recover missing changes? Best regards Sahar

Hello!! I have code connect snippets set up within my Figma system and I am attempting to use Cursor to get the code from Figma. When I try to do this, I am receiving this response, stating no Code Connect files exist. Below is a screen shot of my frame and connected snippets. Did anyone else encounter this problem and have any solutions? This was working for the past two weeks so wondering what has changed with MCP or Cursor.

1st image is google font page, but in figma ‘&’ is apper in a diffrent way (see 2nd image), earlier it was correct.

When I want to change the font of any text in Figma there is no preview of it’s name in the dropdown selection - only the loading skeleton. The functionality works - the font changes and I can see the name outside of the dropdown but it’s hard to navigate when I use the search bar. I’m using the browser version and I have a paid account. It”s the same no matter if I’m connected to WiFi or LAN cable. Have someone run into that issue?

Not sure if anyone noticed but I feel like Figma Audio Chat has been generally less reliable ever since the switch to UI3. One of the main issues we’ve discovered when working with our developers on Figma is the audio chat disconnecting while we switch between Dev and Design mode. It’s a normal part of our process to make changes in design mode and switch back to developer mode to review things while discussing with our developers. The audio chat module has also been noticeably buggy ever since the switch to UI3 as a mentioned. It would disappear when I’ve joined a session, join button may appear even when I’m already in the audio chat, follow and spotlight feature may appear finicky as well. Since then we’ve switched to calling outside of Figma so it’s not the biggest deal, however it would be nice to have these things fixed so we could seamlessly collaborate without switching to a different platform for audio chats.

I created a Google Sheets file containing images for bulk creation, but when I upload the .xlsx file, the images appear as a text field instead of an image field, preventing me from linking it to the asset.

When I come back to edit an interaction on a variant, other interactions just magically disappear! They’re gone!!! They are no longer there. Can we please fix this? I can’t be the only one this is happening to, right???

The marker tool in figjam has changed. Unlike other drawing tools, Figjam’s previous marker was very responsive to touch, not rounding or softening pen strokes. But now as I draw, I can physically see my pen stroke changing as I draw. I am precise with my drawing and writing, so this was a let down for me as what I draw is not maintained. Can we turn this off/disable this new feature?

Hey all, I’ve been noticing two issues that might be related: Slow Loading at Bottom: When I scroll to the bottom of the file list (especially in larger projects with lots of files), it sometimes takes a long time to load more files. Occasionally it just gets stuck or lags noticeably. Duplicate Files: Some files are appearing twice in the same project. Not sure if this is just a visual bug or something else, but it usually happens at the bottom of the scroll and trying to load more files. Anyone else running into this? Wondering if it’s a known issue or if there’s a workaround. Thanks!

What I’m doing wrong? I generated some Flutter code (with the help of visual code/copilot and the Figma MCP server) from my Figma design: class IPhone161 extends StatelessWidget { // Bild-URLs vom lokalen MCP-Server static const imgScreenshot202505181133481 = 'http://localhost:3845/assets/40302311985739cf5b0d629966628c418a2cb3ae.png'; static const imgEllipse1 = 'http://localhost:3845/assets/5747de95ba735346045eb9f07a9e21c55e00f7b8.svg'; static const imgFrame = 'http://localhost:3845/assets/2d63044c4aee77ef3b5702988be5cbcb4764e5a5.svg'; @override Widget build(BuildContext context) { return Scaffold( backgroundColor: Color(0xFFFFFFFF), But if I start the app, it is blank. Then I tried to access the asset (PNG file) directly from my browser and got a 404 error (This localhost page can’t be found). Seems that the MCP Server can’t serve the assets?

I believe there is a serious bug in the Variable Table of Figma. Recently, I've been experiencing strange issues where tokens I never created are suddenly showing up all over my design system. For example, tokens like background-2, background-3, background-4, and background-5 appear out of nowhere. Additionally, when I rename a token — such as changing text-error to just error — it sometimes reverts back to text-error on its own, or even turns into something like error-2. These are not actions I performed. It honestly feels like a ghost is tampering with my work. This is extremely concerning. I'm working on a large-scale design system, and issues like this are not just annoying — they're critical. They undermine trust in the system and the consistency we depend on. Since last week, I’ve noticed this happening repeatedly during token work. Just to be sure, I created a brand-new file today and manually set up primitive values and tokens again — but after a while, the same ghost-like chan

Hi guys! Could you please advise me on how to come back to the team I accidentally left? I left the wrong team and thus lost editing rights to my files and don’t see the list of the files I’ve created. I contacted 2 team members, yet they haven’t answered me yet. I also can’t see who else was on the team to contact them. I have an educator plan and can’t contact support as well, so community is my only chance to undo my actions 😢 I left the

Hello, I have noticed:when switching component variants inside grid cell - something begin to break inside properties panel (there were cleaned properties before for sure I cleaned them perfectly! - and some Property5 & 6 appeared after dragging cell variants). I think this is a bug. PS I can’t upload bug video here to show you (I don’t have google drive / loom / dropbox - btw why so uncomfy to add a video?)

Hi, I’m having an issue with the variables. I created a design system with all the relevant variables and then published. I made sure all variables are with the correct scope details and all are NOT hidden from publishing. After enabling that library in a new design file, i tried to use a color variable on a new shape and it simply doesn’t load the colors in the small thumbnail squares. They just stay forever with the default color variable icon. I tested this with new files and new libraries and variables but the issue keeps happening. It seems like it is stuck in a forever loading stage. Other colleagues of mine can use the library and see the variables in their square thumbnails, so im guessing its my issue. After this i made sure my figma was updated and even uninstalled it and installed again. I’ve also tested this with both app and web browser. Interestingly, when i do select a color from the variables on the right panel, the color appears! Has someone had this issue? I’m really