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There is a problem for the animation for “Show Behind Transparent Area” and background shadow with sizing up and down, down here i will put the video, pls fix it (also i think there is problem with sizing and blurring animation not being smooth)Da video of pain Thank you if you endure the long wait at start of video !!!

Hi,although Figma App has been closed and no Broswers is running (there should be no Figma App running on the desktop) it still consumes a lot of memory (0.25GB !)    

Hi Figma team & community,I’m stuck on the SheerID step with the error “Verification Limit Exceeded / already redeemed or attempted” when applying for Figma Education.• What I tried: logging in with the target Figma account, applying via figma.com/education/apply, contacting SheerID to reset attempts (awaiting response).• Ask: once SheerID resets/approves, please ensure the verification is linked to my Figma account. If there’s a prior/partial verification under another email, please advise on re-association. 

This is a revival of : Is there any news on this? I really would like to be able to move using the middle click without it catching the paste like other Apps like Excalidraw do.

Hello, I am currently enrolled in Professional Google UX Design course, I am using Figma free education plan, which I verified using the Coursera guide, and I contacted the Coursera team for the re-verification process, but they were negative, saying they do not have the capability to directly re-verify your status for third-party services like Figma. As in the midst of the course, I have a lot to finish my projects. So, please help me to re-verify. 

The Supabase Figma OAuth integration appears to have been broken after recent deprecation of `files:read`. Supabase itself is appending `files:read` scope to the OAuth initiation URL which appears not to be a valid scope for the OAuth app I have, despite the email mentioning there’s a grace period until mid-November for the switch-over. This has now broken a lot of important flows in the platform that I’m building, thus it’s not even possible to submit the OAuth app for review to publish it publicly, as well.

My other account has been suspended. I have also reported the problem to the official via email, but it has not been resolved until now. There are a lot of files in my account, which has seriously affected my work and caused huge financial losses. I hope you can help me solve the problem.[redacted by forum admin/moderator to remove PII]

Help needed🙏 The draft file has been lost. It shows "You can't access this resource." Then, clicking on the three dots on the top right corner to open it, it keeps loading and cannot be opened. Screenshot of the question⬇️ 

hello i need help sheerid recently keep rejecting my documents i have tried with national id , and passport, and emailed them multiple times still no response and now i have been exceeded to try please help as this is frustrating 

In the design mode in figma slides, I noticed last week that I can’t shrink the layers panel for slides that have a lot of layers. This makes it really difficult to navigate between slides since it’s mostly covered up, and I end up toggling between slides/design mode to hide the layers panel.See attached screen recording:  

Suddenly, I can’t double-click to select anything inside of any element. This was working up until today. I am up to date on both my Figma Version and my Mac OS (Sequoia 15.6.1). Desperately need help on this, I can’t keep using the layers menu to dig down and select. 

I am really pissed of because it deleted my blog posts and wrote some random junk as an apology. I even didn’t ask it to make such a thing. This is happening for the second time. Whoever trained it in that way. Hear me. This is WRONG!!!What is more, it is not able to revert it!. It doesn’t have access to 2 older version!!! 

I keep on getting the following error when i try to update my branch and when i look at the status page - everything seems to be fine…. I am completely blocked - any suggestions how to fix this?  

I have tried many times to verify my student account, however, each time it says that I have exceeded my limit for student plan. When I go back to old links, it says that they are expired and I need to try again. I have contacted SheerID a few times but they just get back to me with“We were unable to process your verification request. While we can't offer further details or support for this specific inquiry, please ensure all information submitted is accurate and meets the eligibility criteria for future attempts. Your ticket has now been permanently closed.” Maybe I am missing these ID’s as they mentioned that on my side of the request, but I don’t know what these mean.No Program IDNo Verification IDExternal User ID Not Present

I’m using custom library created for my product. In that i’m having number of components created and using it in other files.Currently, i’m facing very difficult issue, that is, My Library updates are hot syncing with my design files. Please, fix this issue as soon as possible. Thanks 

There is no paste and replace option on the menu after I copy the object and when I use command+shift+R, it turns into rename action. Is there anyone know how to fix it?

Same as title! Now I am unable to remove the edu status for this account. When i try to reverify the student status for my original account, it says “Verification Limit ExceededWe're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.”I have also submitted a ticket. Please help!

Similar topic was created 1 year ago. Figma mouse pointer looks nasty and pixelated when you use a larger than default system pointer size (i’m using Mac).My global cursor pointer looks neat and high-quality everywhere across the system, EXCEPT Figma. Figma’s cursor looks bigger, but the quality of the element is horrible.Is this on your scope in the near future to change the Figma pointer PNG-like to SVG?When you  

Hello Figma Support,I’m trying to upgrade to the Pro plan, but I keep receiving the error message:“Payment can’t be completed, please use another payment method.” I’ve already tried entering my billing details, but the transaction still fails. Could you please help me understand what’s causing this issue?I’m from Indonesia, and I use a Mastercard debit card. I also have made sure that my balance is very sufficient. I have already tried more than 5 times, and it still fails. I have even tried to use a Visa credit card, but it’s just useless. Please help me.

What's wrong with the website? The adaptation isn't working or it's broken, I can't figure out how to create a project on a phone, I don't understand anything, what's wrong with you? What's going on? 

I am experiencing ongoing issues with the SheerID verification process for my student account.After submitting all required information, SheerID asks me to verify with a government ID. I have uploaded my passport multiple times, both in clear and high-quality images.However, every time I submit, I receive the same response:“We were unable to confirm your identity.”I also contacted SheerID Support directly and explained the issue through their form, but unfortunately, they have not provided a solution. The problem persists even though my documents are valid, clear, and up to date.This issue is preventing me from re-verifying my student account and accessing Figma Education benefits. Could you please review this case directly or provide me with an alternative way to verify my student status?

Dear Figma Support,I noticed an additional charge under "One-time charges and credits" after I mistakenly assigned a team member as an Editor, which triggered a paid seat. I immediately reverted them back to View-only, and the seat was never used.Since this was an unintentional action. I kindly request a cancellation or refund of the related charge. I understand that Figma charges automatically when a seat is upgraded, but I would greatly appreciate your understanding in this case.Thank you for your understanding and support.Best regards,Irfan Harianto

 my project load failed in figma app even on paid plan  unreasonable what the While trying to open/use Figma, I consistently see the error banner:“Something went wrong. Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.”The issue persists even after refreshing, trying Incognito mode, and testing on another browser.Please confirm if this is a known issue on your side and advise on any immediate workarounds.

Hello,I’m trying to verify my student account, but after I submit my field of study and graduation date, the page keeps loading and never finishes. Could you please help me resolve this issue?Thank you! 

I'm designing a platform with figma make, but when I press the correct error button, I keep thinking about the message "Thinking" and it won't shut down without fixing the error, and it won't work. The same goes for logging out and doing it again. What should I do?