Get Solutions

When pasting multiple images into FigJam, when the last file is selected before pasting the other files, the filename with the last alphabetical filename unexpectedly displays in the 1st position in FigJam. (See attached screenshots of the behavior.)   

Hi,I’m running into a serious issue and would appreciate any help.Recently, my company changed the domain of our Google Workspace email addresses. After this change, when I log in to Figma, all of my projects and files are gone — it looks like I have a brand new empty account.I’m not sure if this is related to the domain change, but I suspect that my files are still tied to the old Google Workspace account. Has anyone experienced this before?

I have a prototype that has some buttons that will change a variable (number) up and down. The code uses a conditional statement that will set upper and lower limits to the value. When you click the buttons a text field tied to the variable will update to the new value. It works when you are logged in. When I send it to someone who doesn’t have a login, the value on the screen will not change. If I advance to a different page of the UI and return to the first page, the value will be updated. So, the code is working, but the screen is not updating it. There are other buttons running code and they work. If I login to Figma… it works. It is only an issue for a user that is not logged in. 

This feature is not working anymore on MacOS on the newest version 125.6.5 (I have this issue on my Macbook Pro M4 and Mac mini M2). Fortunately, my Windows PC is still working.If anyone has this issue, please help me raise this up to Figma!

Hello everyone, I am facing a critical issue with a Figma file and I need urgent help. I was working on a project with a submission deadline today, and the file has gone missing. Here's what happened: I was working on a file using my work account (personal information redacted). I transferred the file's ownership to my personal account (personal information redacted). I then mistakenly deleted the file from the original work account. Now, the file is unavailable on both accounts. I have already tried checking the "Deleted" tab in both accounts, but the file is not there. I also contacted Figma Support, and they directed me to this forum since I am on a Student Plan. Here are the details of the file: File Link: https://www.figma.com/file/RjIt6x4leMTizGCahOwlzt/Ideapeel_Homepage_Redesign_Subayel_Ahammed?fuid=1152840093237785823 Accounts Involved: personal information redacted and personal information redacted I am attaching a screenshot of the error message I

I’m creating a template in Figma Slides. I deleted the predefined colors and added new ones, but when I click “Remix Template Colors,” the old deleted colors come back (with broken links in the ‘selection colors’ overview). It seems they’re not actually removed. Has anyone else experienced this?

Hi Figma Team and Community,I’m currently finalizing my design portfolio in Figma, and I’ve run into multiple issues that are making it extremely difficult to continue working. This file is deeply important to me—it's the one I’m using to apply for internships, and I’ve spent weeks designing it with care and emotional clarity. But now, I’m stuck.Here’s a detailed breakdown of what’s going wrong:🔧 1. Component Failures Interactive components (hover, click, open link) are not responding in prototype mode. I’ve tried everything: redesigning them from scratch, copying from older working files, pasting into new frames, and rebuilding interactions—but they still don’t work. These components are central to my navigation and case study flows. Without them, I can’t test or present anything properly. What’s strange is that my older projects work fine, but this particular file—even after redesigning—continues to break. 📌 2. Navbar Flickering I wanted my navbar to be fixed at the top, but

I am creating a new library, I have created a colour style, I have named it wrong and now I can not edit it because, with the new Figma UI the edit button for styles has disappeared. Where I can find the previous UI? 

I can't open my design, figma reports an error. My colleagues can't open it either. what’s the problem? How to solve it ? Very urgent.Error ID: edc31356eca44cf085f99a9a1e5fb4f8 

I'm designing a prototype in Figma with a canvas size of 1920x1080, but when I enter Present mode, the display doesn't match the actual size. When I choose "Show actual size", it enlarges the frame beyond 1920x1080. (Image 2) When I select "Fit screen", "Fit width", or "Fullscreen", the background gets compressed or scaled in a way that doesn't reflect my original design layout. (Image 1) I need the presentation to appear exactly as designed in 1920x1080 without distortion. Is there a workaround or setting I’m missing? It suppose to look like image 3.  Any help would be appreciated!

I am creating a simple Icon library for a team project. I noticed, in the Material design library from Google, they have folders for different assets like buttons, headers, input fields etc. (attached image). How do I create those in my library? Thank you for your help.

Previously, videos would autoplay on it’s own and it seems like Figma pushed an update which allowed us to have more granular control i.e. autoplay/loop/sound But it seems like my video isn’t playing on presentation mode anymore irregardless of the video settings. After troubleshooting, I found that this is an issue with Figma Desktop App as the video plays as intended on browser. I have also updated my Figma Desktop App, restarted my computer etc but to no avail. Just wondering if i’m the only one going through this 😕

Hey everyone,I’ve been working on some motion graphics and tried using the umahe sepi video template to create a stylish edit. The final export looks great, but when I bring it into Figma for a project, I run into issues. Sometimes, the quality drops, or the playback isn’t smooth, especially when embedding it in prototypes.I’m wondering if this is a format issue or if there’s a better way to optimize videos for Figma. Has anyone else worked with video assets in Figma? Would love to hear any tips on the best export settings or alternative workflows to keep everything running smoothly.Thanks in advance!

I have an educational licence of Figma. Will I get access to figma sites? Has it rolled out yet? I can't find it anywhere.

I have lost files from my Figma account. I looked at the drafts > deleted tab and its not there. I also filter searched all projects made by (me) and no luck finding it. I have a link the prototype because I had it linked to my old portfolio and it says that Prototype not found. Either this file doesn’t exist or you don’t have permission to view it. Ask the file owner to verify the link and/or update permissions. I used it through my email so I’m not sure why this would pop up. This project is really important, and I hope you can help me recover it.I did all the workarounds and still need help: THANK YOU FOR YOUR HELPThe file is in your deleted folder (Open your drafts > click the deleted page). If so, right-click the file to restore it The file may have been moved by a teammate who was also on that file You’re logged into a Figma account that should have access to this file. You can switch accounts via the top-right and top-left corners of the file browser.

How am I supposed to delete a file that I published if I can no longer access the original since I deleted it long ago ? What I see when I have the fileWhat I see otherwise

I’ve been trying to get a hold of sales to purchase Enterprise Figma and have gotten no response. Please connect me with a sales person. We have a UI/UX designer starting next week and we need this tool. 

I am experiencing an issue where I cannot update my library, specifically cards I have designed. When trying to publish it says there aren’t changes and the button is inactive. There are changes, I have even deleted sections, addes section etc… to test it and it still doesn’t work.

I'm currently experimenting with our design system library file. Whenever I select a library in Figma, the generated global CSS changes. However, when I add our library, the generated global CSS doesn't reflect our color variables, typography styles, or effects defined in Figma.How can I generate a proper global CSS that accurately uses the color variables, font styles, and effects from our actual Figma library?

We’ve built a large design library in our organization account that many internal teams use.Sometimes, we also work with external vendors (like agencies or freelancers) who need to use this library and get updates regularly. Because we’re a large corporation, it’s not practical to add them as paid seats just for a short project – the approval and payment process is too complex.What’s the best way right now to share a library with people outside the organization so they can actually use the components (not just view them)?Is exporting the library as a .fig file really the only option – even though that means they won’t get any future updates?Thanks!

:)

Finding a dependable Dewalt 18V battery replacement online can be tricky with so many options available. Not all sellers offer genuine or high-quality replacements, which can damage your tools or offer poor performance. The best places to shop are trusted platforms like Amazon, Home Depot, and Lowe’s, where verified reviews and seller ratings help guide your purchase. Look for batteries that are certified, have overcharge protection, and come with a warranty. Avoid suspiciously cheap listings that lack brand transparency. Brands like Powerextra, Energup, and even Dewalt itself offer solid aftermarket or OEM options. Always check compatibility with your specific Dewalt tool model. Also, make sure the seller provides return support in case of battery failure. A good battery replacement should deliver consistent power and last through multiple charge cycles. Taking the time to research will save you money and extend the life of your tools.

Good morning,We are embedding Figma prototypes all over the IBM.com domain and we have recently been notified by our web security team regarding the 3rd party scripts that are being loaded.  Such as: Google tag manager, GA, Facebook Pixel and Naver….  Is there a way that these tracking scripts can be disabled when we place the iframe prototype onto our pages?

Hello!I am trying to actuivate my university student account, but it is getting failed. I selected my istitution from the list, registered with student email. uploaded enrollment certificate. But still it is getting failed.Would really appreciate your help!Regards,Mik

Is there a way to enable scrolling of content inside an instance created from a component?(without prototyping, just screen in figma)For example:I created a shop page as a component. Content inside is a long column of items cards. I want to be able to scroll the content inside the instance of this component so that I can assemble different flows using the shop page.