Hello,
I accidentally activated a Dev seat on my Professional plan and would like to request a refund or invoice adjustment.
Details:
- Account email: [redacted by forum admin/moderator to remove PII]
- Charge amount: $8.5 (prorated Dev seat charge - maybe -)
- Reason: I accidentally clicked and activated a Dev seat that I don't need and haven't used (assigned less than 30 minute and never used)
Could you please cancel this charge from my upcoming invoice?
Thank you for your assistance.
Hi
Thanks for reaching out! I understand you accidentally activated a Dev seat on your Professional plan and would like to request a refund — I’m happy to help get this sorted out.
To protect your privacy, I removed some personal details from your post. Just a reminder that we can’t share account-specific information in this public space.
Since billing-related matters involve account-specific details, we’re not able to review them here in the Community.
To make things easier, I’ve created a support ticket on your behalf (#1761465).
Our team will follow up directly via the email address linked to your account—please continue the conversation there so we can take a closer look 🙌
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