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Question

Request for a refund for a Dev Seat

  • February 24, 2026
  • 1 reply
  • 54 views
New Greencar

Hello,

  I accidentally activated a Dev seat on my Professional plan and would like to request a refund or invoice adjustment.

  Details:
  - Account email: [redacted by forum admin/moderator to remove PII]

  - Charge amount: $8.5 (prorated Dev seat charge - maybe -)
  - Reason: I accidentally clicked and activated a Dev seat that I don't need and haven't used (assigned less than 30 minute and never used)

  Could you please cancel this charge from my upcoming invoice?

  Thank you for your assistance.

1 reply

Celyn_L
Figmate
  • Celyn_L
  • Figmate
  • February 24, 2026

Hi ​@New Greencar, Celyn here from Figma Community Support.

Thanks for reaching out! I understand you accidentally activated a Dev seat on your Professional plan and would like to request a refund — I’m happy to help get this sorted out.

To protect your privacy, I removed some personal details from your post. Just a reminder that we can’t share account-specific information in this public space.

Since billing-related matters involve account-specific details, we’re not able to review them here in the Community.

To make things easier, I’ve created a support ticket on your behalf (#1761465).

Our team will follow up directly via the email address linked to your account—please continue the conversation there so we can take a closer look 🙌

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