Get Solutions

With the official roll out and credit limits, is the limit per seat or total for the plan? 

Why after delay animations like, slide in, slide out, move in, move out & push are not working inside the components?? 

My little Figpal Disappeared. Tried to log out and log back in but still haven’t found it.

Hey, I’ve ran into a weird problem and want to see if anyone else has this problem or a solution.Right now my team is working on updating our UI library and organizing our main components into frames to display them clearly (similar to how Material Design type kits lay them out). The way we have our components set up is we apply an auto layout to the frame that’s created once you add a variant to a component.Since we’re wanting to clean up the display of the components, we’re trying to get the variables a neater layout and have tried using the grid layout as they allow you to place the variables next to one another & give you blank spaces that you cant get with an auto layout that just has a wrap.As I’ve been moving things into grids, I noticed that all of the interactions applied to the variants have been completely deleted and I’m not sure why. I know grids are still in beta so it could be a bug, but I want to double check just to make sure it’s not me doing something wrong so I

Hello Figma Support Team,I am the owner of a Figma team that was previously deleted and then restored. After the recovery, one of my admins [redacted] reported that some of their draft files are missing. These files are not visible in their Drafts or in the Trash.Details: I am the team owner. Admin account: [redacted] The team was deleted and then restored. After recovery, several important draft files belonging to this admin are missing. Could you please help us check if these missing draft files can be restored from your server backups? These files are very important to our ongoing work.Thank you for your assistance.

Hello. I am just learning Figma. How can you bring something to the top that is under another object.Thanks!

 I’m trying to create an absolutely placed footer that contains a form.  It can expand to 1000 and then should be centered if the screen size is greater than that.  If the screen is less than 1000 then it should shrink to a minimum of 300.  The container seen in white has auto layout applied.How do I prevent the blue box from breaking out of the layout?  

I’m working on a presentation that contains several prototypes. I’ve set specific widths and heights for the prototypes so that I can scroll inside them.However, when I click on a prototype in the editor, the specified height is randomly removed, and the prototype expands to its full height. This happens even if the aspect ratio is locked.I’ve tried closing and reopening the files, but the bug persists

I have some buttons that have a hover effect and in the prototype there is slight movement of the content. I checked the position of the content to be the same in both instances (default and hovered) in regards to the margins and in between items I applied a “while hovering” interaction with instant animation This also seems to happen in between separate screens of a prototype for text in a header component that doesn’t have animation applied or any other interaction. Anyone has any idea?

I have a product with core components that are used across multiple clients. In each client, the component is "dressed" with the client's colors and fonts. I'd like to keep the core component connected to the library, but when used in the client file, the client's colors and fonts are applied.I tried to do this using variable modes. I created a library for the client with the color and font variables, but I can't get it to work in the client's Figma component.Is there a way to make this work? Or another way to apply the client's colors and fonts to the component?

This didn't happen before. But, as if due to recent updates, the temperature is now constantly at 70 degrees Celsius, and the computer is extremely noisy due to the fan. The processor is at 11% load. In the browser version, the temperature is 60 degrees Celsius, but the processor is at 5%. Therefore, there's no noise.It's uncomfortable to work in the browser version, but it's even more uncomfortable when the fan is incredibly noisy. What could be the problem?

Hi,I have 2 full seats. One billed per year, the other one monthly. I would love to change the monthly billing to yearly, but I am obviously not able to do that. Any idea? Thank you so muchBest, Kurt

I am experiencing an issue with verifying my student account on Figma. Unfortunately, I have reached the verification attempt limit, and I am unable to proceed further.I contacted education@figma.com regarding this matter 7 days ago, but I have not received any response. I have also mailed sheer ID support but no response from their side either.Could someone from the Figma team please assist me in resolving this issue or advise on the next steps?

Problem description:Hi Figma team,Since the last update, I can no longer see the distance between elements when I select one and hold down the Option key (on Mac) while hovering over another. I’ve tried everything suggested:Using Option or Alt + hover over another element. Switching from Draw to Design mode in the bottom right of the interface. Restarting Figma, opening new files, updating the app, clearing the cache, trying the web version, and even disabling plugins.Nothing has worked and the problem persists, even though I used to see the measurements with no problem before.I would really appreciate some help, since this tool is essential in my workflow and it’s causing me a lot of issues.Thank you!

When using annotations, there’s a recurring bug where some annotations are visible while others are not.The issue occurs when annotations are inside a Section. If I remove the Section, the annotations immediately appear.

PLEASE HELP! ;(This is what I have been looking at, I tired everything, I cleared the cache, changed browsers, tried a vpn, reinstalled my browser xD, nothing works. Please any clue how to fix this or is this from figma side ?  

Hi! A previous team member was the owner of the Figma file and was receiving email notifications from Figma normally (view request from external people). Before he left the company, I assigned myself the owner of the file.I was expecting to receive the notification emails of view requests since I got the ownership of the file. But nothing happened.My problem is: with the recent Figma upgrade, the view request panel in Figma doesn’t show the emails of the people who want to view the file (before the upgrade it did). I need that information for security reasons (that could be solved with the email notification).I already tried to adjust Figma preferences in order to receive the email notifications, but it didn’t help.Any clues?Thanks! 

hey i don,t have my last name but the submission form of figma for education required the last name what should i do? 

I tried Figma MCP when it was presented - and everything worked perfectly, but previous week it stopped responding for most of my models, but for some it randomly gives something. Actually it doesn’t work for me as it worked previously. Does anyone knows what’s the issue and how to resolve? 

The problem occurs in both the desktop app and the web versionMy friend has the exact same issueI have already disabled all GPU overlaysWindows 11 pro

Gemini 2.5 (Nano Banana) is temporarily unavailable. What is the reason and how soon will it work, any news?

Weird alignment UII thought it’s a new feature for text when I first saw it, but it changes to a normal alignment UI once I click anything. Is it a bug, or I’m missing something here? :)

Hi Figma Community,I'm experiencing an issue where Figma file links are not opening in the desktop app when clicked from Safari. Instead, they always open in a new Safari tab.The core issue is that this problem is isolated entirely to Safari. If I click the exact same Figma link from Arc Browser, it works perfectly and launches the desktop app as expected.Here are my system details:Operating System: macOS Sequoia 15.6.1 (24G90)Safari Version: 18.6Figma Desktop App: 125.8.6 (reinstalled today)Summary of the ProblemExpected Behavior: Clicking a Figma file link in Safari should trigger a prompt to open the link in the native Figma macOS app.Actual Behavior: Safari ignores the ⁠figma:// protocol and opens the link in a new browser tab. No prompt appears.Troubleshooting Steps I Have Already TakenI have gone through an extensive list of troubleshooting steps with no success. The issue persists across all my attempts to fix it.In-Figma Settings:Confirmed that Preferences > Open links in de

I have had issues lately where my prototypes are super slow. I have tried: Removing as many auto layout frames as i can Removing as many unnecessary interactions as possible Removed variables that was used in prototyping Detaching a lot of instances Created a flow that avoided overlays I did manage to create a prototype that was usuable by exporting my frames as png and bringing them back in to Figma and putting the components necessary for the flow on top of the images. But this solution obviously isn’t great in the long run. I think the issue might stem from a component from my design system. But I haven’t located the issue yet. Has anyone had similar issues and found a solution?

Hi. I have a question, is it my error or is it more of a rendering of the image when prototyping? I have a project, I divided the website sections into individual frames. I then “wrapped” these frames into one large frame. They are aligned perfectly every single pixel. Unfortunately, in the prototypes view I occasionally get such a thin gray line between the frames as below in the screenshot. How to deal with this?