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I had a strange glitch happen right after a Figma update - when I re-named two files I was working in (getting organized right before I did the final export for a project that had been going on for 9 months), one file refreshed right before my eyes and became duplicated content of the other. (so both are now my draft file content and my final flow is just gone. I have done every thing the chat bots have had me try, and its just gone. I mean you can delete a file and still access for 30 days. It has to be somewhere. But not even getting a response for 10 days … im wroried this flie is going to be gone forever I can’t even get someone to open my ticket.  I have left updates - I am at a loss

OS: Ubuntu 26.04 LTS Browser: Firefox (version 150) Devices tested: Dell Inspiron 15 3530 and Dell Inspiron 3501 Problem DescriptionWhen using Figma in Firefox, an unexpected behavior occurs while panning (moving the canvas) with the cursor. The last sentence typed or copied starts appearing repeatedly across the screen, as if a "Ctrl + V" command were being triggered continuously.This behavior only happens during canvas movement. As soon as the movement stops, the "pasting" effect ceases.This bug directly impacts workflow, making Figma unusable in Firefox and forcing a switch to other browsers.Steps to Reproduce Open Figma in Firefox. Access any file. Type or copy any text string. Move the canvas using the cursor (pan). Observe that the text is repeatedly "pasted" or rendered across the screen during the movement.

Hi Figma team,The use_figma (write to canvas) tool is no longer appearing in my MCP tool list, and I'm blocked on active design work.My setup:- Client: Claude (claude.ai) with the official remote MCP server (https://mcp.figma.com/mcp)- Seat: Full seat, organization admin (confirmed in admin settings)- File permission: edit access (I'm the file owner)- Figma desktop app open with the target design file in the active tabWhat works:- All read tools work against the same file in the same session: get_design_context, get_metadata, get_screenshot, get_variable_defsWhat doesn't:- use_figma is completely absent from the tool list — it never appears, so any write-to-canvas action is impossibleSteps I've already tried:- Removed and re-added the Figma connector, re-authenticated via OAuth- Started fresh sessions after reconnecting- Confirmed the design file is in the active tab of the desktop app before starting a session- Verified Full seat and edit permissionImportant: use_figma worked normally

When using an element as a pattern source, the pattern currently doesn’t respond to variables applied to that source - for example, if the source element uses color variables that switch between light and dark mode, the pattern doesn’t update when the consuming frame changes modes. It seems the pattern references only the visible state of the source rather than the variable-driven values.It would be great if patterns could follow the variables applied to their source, so that they update correctly with light and dark modes.

I have been working with figma motion feature for a since its released and trying reach its limits in terms of what can be done.But I get this kind of lags very often despite keyframed only two properties.The example design contains only text.What can cause this type of problem?I add screenshot and screenrecording aswellScreenshot: 

I’m trying to find a plugin for exporting variables. I was very happy with Variables2css because it has alias fallbacks. But it won’t run at all if the file has extended collections. I then went down a wormhole trying to find another plugin, but all of the ones I tried (i must have tried like 6 of them) return “0 variables” or otherwise empty for the extended collections. I wanted to use Figma’s native export but it only outputs JSON, not CSS.

Hi everyone, I’m running into an issue with a mobile navbar component.The component has two variants: Default (hamburger icon) and Open (with menu links).On my mobile frame, I set the variant to "Open" so I can select the links and add "Scroll to" interactions to specific anchors on the page. If I leave the component in the "Open" state and preview, the links work perfectly, but the menu is obviously open as soon as the page loads. If I change the component back to "Default" so the user has to click to open it, the "Scroll to" links I set up no longer work once the menu opens in the prototype.It seems like the variant switch is "wiping" my instance overrides for the links. Is there a way to keep these specific scroll interactions while still using the variant toggle?

I’m using the web app for my macbook. I’ve waited a day already, restarted my computer. Yes, my mode is on the right mode. Everything’s checked, I just can’t move it.  When I used the website, I can. Take note, the app is upgraded.  The thing about the website is when it comes to expanding the “pages section” (the section on the left panel), I can’t expand them.  What’s happening!!!! I have a presentation in a bit and it’s important 

I am experiencing a bug where copying a design from Figma Instance A (Monitor 1) and pasting it into Figma Instance B (Monitor 2), the elements do not paste correctly. The layers are missing in the destination instance and components are detached as well resulting in empty groups or incomplete components.This issue only happens when using two separate Figma Desktop instances. If I copy from the same window, the copy-paste operation works perfectly.Environment:OS: Edition    Windows 11 Home 26200.8655Figma Version: 126.5.6Setup: Dual-monitor, two separate Figma Desktop app windows. Copied Design from Monitor 1Pasted Design in Monitor 2

I've been testing the Menu components from the iOS and iPadOS 27 library by using slots, changing different states of menu items, icons, labels, and other properties. After switching between several modes, I clicked Undo and Redo a few times.The behavior is inconsistent and unpredictable and can lead to unexpected changes in designs.Undoing a mode switch in the Dimensions collection has no effect. However, undoing a mode switch in the Colors collection resets the component to its default state.I understand that it might be difficult to undo all changes when switching modes, because there can be many variables associated with a single collection, and component naming might be part of the issue.Would it be possible to handle mode switches differently in Undo/Redo, instead of recommending that users avoid Undo when switching modes?

Hello Figma Support Team, I am writing to request a refund for an accidental charge on our latest invoice. Recently, a team member's account was unintentionally upgraded to a paid 'Dev Mode' seat. As soon as we noticed this mistake, we immediately downgraded the user back to view-only mode to prevent further charges. Since this was an accidental action and the additional seat was not intentionally utilized for the month, we kindly request a refund or credit for this specific extra charge.Team Name: [Pawdly] Organization/Invoice Number: [Upcoming Invoice, Due date : 8/3] Affected User Email: [redacted by the moderator due to PII] Thank you very much for your understanding and assistance. Best regards,

textSubject: Payment Failed on Portal but Money Debited ($20 Invoice)Hi Figma Support,I attempted to pay Invoice #6JMKJDSG-0001 for $20.00. The portal states the transaction failed and is asking for my card details again, but my bank has already successfully debited the money from my account.Transaction Details:- Figma Account Email: [Your Figma Account Email]- Invoice Number: #6JMKJDSG-0001- Bank Reference / UTR Number: [Paste your UTR/RRN number here]- Date & Time of Charge: [Insert Date and Time]Please check Stripe to see if the payment is marked as "Incomplete" or "Uncaptured" so it can either be applied to my account or safely refunded. Thank you!

I cancelled the automatic payment to terminate my subscription, but the payment was processed today. I would like to request a refund for this charge.

my game is stuck in review for 2-5 months my project game is called crisis arena V1/Cyber shoot

HelloI am writing to request a status update on my pending OAuth app submission, as the review process is taking longer than expected. I submitted the app for review several days ago, but I have not yet received any feedback or approval updates. I want to ensure that all necessary information was provided correctly and that the application is not stuck in the queue. We need this app ASAP because of production… 

just need help , I know it’s not big , but if you can make both in same alignment?

For the second month in a row, Figma Make has consumed credits without producing any usable output. Instead, the project appears to revert to its previous state.I reported this issue previously, but the response from customer support was generic and did not confirm whether the technical team was able to identify the cause. Instead, I was told the issue was likely related to my internet connection, despite there being no conclusive evidence supporting that explanation.Figma has also refused to refund the credits consumed during these failed attempts, even though no usable output was produced. This means I am being charged for a service that was not successfully delivered.At this point, I would not recommend Figma Make until the product becomes more reliable and Figma adopts a more reasonable approach to resolving credit-related issues. It is a valuable tool when it works properly, but the continued loss of credits without receiving the expected output is making the service increasingly

I tried to make simple pointing hand animation (as you can see from the picture attached), however the screen change to “something went wrong” when i clicked the motion button. i’ve already tried clear cache both website and desktop app, still didn’t work.Screen after i clicked the motion buttonHand animation 

Subject: Refund Request for Unexpected Figma Pro ChargeHello Figma Support,I hope you’re doing well. I am a former Figma Pro user. I used the Pro plan for a few months in the past, but yesterday I noticed that I was charged approximately $26 USD. I did not intend to continue my subscription. Instead of canceling it, I had kept my bank account balance low so that the payment would not go through. However, I temporarily deposited money into the account, and the charge was processed unexpectedly.I would appreciate your help with the following:Could you please explain why I was charged approximately $26? I would like to request a refund for this charge. Could you also confirm that my subscription has been canceled (or auto-renewal has been disabled) so that I will not be charged again next month?Thank you for your time and assistance. I look forward to your response.Best regards,jiho

Please add an option to hide the left navigation bar (File / Agents / Assets / Tools / Variables). It permanently wastes horizontal space, which is a significant issue because it already felt like the left side of the interface took up too much space even before this change.I would like to keep the Layers panel but hide only the navigation column, please make it optional. Shift + \ is not possible in my case because I do need all the other panels constantly during my work

안녕하세요. 오늘 결제일로 카드 결제가 되었습니다. 플랜 취소하고 결제된 건에 대해 환불을 원합니다.구독 취소 저번에 찾아보니 못 찾았어요. 구독 취소 해주세요.​​​​​​더 이상 구독을 거부하고, 결제된 건에 대해 환불 해주세요. 유료 플랜은 사용하지 않았습니다.빠른 처리 부탁드립니다.Hello, I paid with my card today. I want to cancel the plan and refund the payment.Unsubscribe Last time I looked it up, I couldn't find it. Please cancel my subscription.

Our new plug-in is available.  “Worried Presenter” I really want to get Figma users to give it a go.Please leave some feedback so we can improve?https://www.figma.com/community/plugin/1647613618742509370/worried-presenter

I previously cancelled my subscription, yet I was charged again, and my account remains on the free version. Despite the cancellation, funds were deducted via an international transaction; please provide compensation. If I am not compensated, I will pursue all available legal avenues.

Hello!This issue is getting on my nerves for over a year.So, the issue is basically reported in this topic from 7 months ago and it seems that it’s still not fixed properly.In short, when I copy some element and try to paste it somewhere else, it’s 50% chance it will paste what I copied moments ago or something from the last clipboard state. I’m 100% certain I clicked Ctrl + C before.To answer community support member right away - I’m on windows, but other member on my team is using Mac and encounter SAME issues as I do. Also, it’s not linked to the specific file, it happens all the time.Also, when I try to copy something from computer back to figma, it’s also working in the same unpredictable manner.How to fix this please?