Urgent: Request to Cancel Account Deletion / Recover Deleted Account

Question

Hello Figma Support Team,I accidentally deleted my Figma account associated with this email address: (redacted due to PII) on [19 October 2026].This account contains very critical production files and client projects that I urgently need. Since the deletion happened recently, could you please help me to cancel the deletion process or restore my account and files?I am ready to provide any verification details or billing information needed to prove my ownership.Thank you very much for your help.

Celine_ · Accepted Answer

Hey ​@Andini Rahma, Celine from the Community Support team at Figma here. I’m sorry this happened, especially with important client projects involved.As explained in our account deletion guide, once an account has been deleted, it cannot be restored, even if the deletion was recent.If your files belonged to a shared team, please check whether a teammate can still access them.I’ve gone ahead and create a support ticket on your behalf so our team can review what happened and advise on any remaining options for accessing your files. Please share any account or verification details only through the private support case. For reference, I’ve emailed you with the email you shared in your thread (axxxa.2xxx5@mxxxs.uxxa.ax.xd), case number2206777, please check your inbox when you can. Thank you

Andini Rahma · Answer

Hi Celine, thank you so much for your help and for creating a support ticket for me.

I’ve received the email regarding my case (case #2206777). I’ll provide the requested account information through the private support case as instructed.

I really hope there is still a possibility to recover my accidentally deleted account, especially because it was connected to my university’s Figma Education account.

Thank you again for your help. I really appreciate it.

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