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Hey everyone,This is Lia, I’ve been working on a web design project that connects homeowners with local contractors. My goal is to create a clean, trustworthy, and easy-to-navigate user experience for both customers and professionals.I’m trying to figure out how to simplify the onboarding flow — like, how do you make sign-up and service requests feel effortless while still collecting all the necessary details?I’d love to hear your thoughts on layout ideas, design hierarchy, or anything that could make this type of marketplace more user-friendly. What do you think works best for platforms that serve two different user types?

Hi everyone 👋I previously had access to the Figma Education Plan through the Google UX Design Certification on Coursera. I’ve now completed that program and I’m continuing to grow my portfolio while transitioning into UX design. When I tried to re-verify my Education plan this week, it asked me to be verified by a bootcamp admin. However, I/m not currently enrolled in any bootcamp or full-time program. I emailed education@figma.com twice but I haven’t received a response yet. Is there any alternative way of independent leaners or recent graduates to get verified? Even a short extension (6 months) would be extremely helpful for my portfolio projects and career transition. Would really appreciate any guidance🙏Thank you!Anuradha Singal(redacted by the moderator due to PII)

Hi everyone,I’ve been trying to recreate this animation: https://www.instagram.com/reel/CaenEwTg-Kf/?igsh=MWZlb3AzYWswdWQwOA==I managed to get to the last step, but I can’t find the Smart Animate option anywhere in Figma. I’ve tried multiple times, but it just doesn’t appear.Has anyone experienced this or knows how to fix it? Any help would be greatly appreciated!Thanks in advance.

I have a logo created in Canva. I use Canva “Transparent” feature to download. Looks fine. When I upload to Figma, the background is either black or white, depending on what version of logo I uploaded.Is there a fix for this? I see there was an issue a year ago.

Hello lovely Figma team,Recently I’ve noticed that my icon components are getting messed up, and they only display correctly when I detach them. In the video below, you can see that the design system is implemented properly, so this issue seems to be a bug.  

I have full seats and work in a team project, why can’t I see the search functionality and have trouble finding components?

I have tried repeatedly to reverify. I am a kindergarten teacher. I have also sent several emails and begged for any help at all. This is beyond frustrating. Not impressed at all.

For my business, I have been requested to accept designs through FIGMA.  I will not be creating the designs, just consuming them.  How do View Seats work (I’m assuming that is what I need)?  Does each client need to provide me with a View Seat for their designs?  Can I get a view seat from the Free plan and use that to access any design?  Do I need to have my own paid plan?Example Scenario:  Three separate clients want to submit designs to me in FIGMA.  What do I need to do in order to access those designs?Thanks for any assistance!

My education verification for the Figma Student Plan failed with the message “Verification Exceeded Limit for Student Plan.”I think it happened because I tried to submit the verification form several times when it didn’t go through before.Could someone help reset the verification limit or review my request manually?Thanks a lot for any help!

There is a bug in the desktop app's interface that needs to be fixed as soon as possible.

Hi,I’m learning Figma Sites for the first time and following each step carefully to understand how it works. I built a simple layout with text on the left and an image on the right, using auto layout for everything. When I copy it into Sites, select my frame, and change the auto layout setting to “Fill container,” nothing happens — it doesn’t resize as expected. I followed the same steps shown in the YouTube tutorial, but my file behaves differently. Could you help me figure out what might be wrong?

Got these errors but did not get any other information and does not effect using.Does anyone know how to fix this? [Violation] Potential permissions policy violation: camera is not allowed in this document.[Violation] Potential permissions policy violation: microphone is not allowed in this document.[Violation] Potential permissions policy violation: clipboard-write is not allowed in this document.[Violation] Potential permissions policy violation: display-capture is not allowed in this document.

Hello Figma Support Team,I’m a student at Ahmedabad Institute of Technology, currently studying Computer Engineering.I’ve been trying to apply for the Figma Education Plan, but I keep getting the message “Verification Limit Exceeded” from SheerID.My college doesn’t provide a student email without an extra fee, so I selected the “I don’t have a school email” option during verification. I tried multiple times but couldn’t complete the process successfully — and now it seems I’ve hit a limit.Could you please help me reset my verification or manually verify my student status?I can share my student ID card or any official proof of enrollment if needed.My details are:Name: Yaksh VadodariyaEmail: yaxvadodariya@gmail.comCollege: Ahmedabad Institute of TechnologyThank you so much for your help and understanding!Best regards,Yaksh Vadodariya

Hi, I’m trying to create an animation where I open an overlay (bottomsheet) and then navigate within the latter, by opening menus and sub-menus. I’d like to apply a simple push right or left animation with the possibilty to keep the matching layers (bottomsheet header) still while I swap overlays. Yet, it seems like this animation is not possible ? I can only select “Smart animate” or “move in”, which does not have the same feel in terms of navigation (either dissolves the changing content (smart animate) or replaces the whole overlay (move in) and doesn’t even keep the matching layers... Why would there be a limitation in terms of “Animation style” when swapping overlays, knowing that an overlay replacing another one with a push animation seems like a natural behavior (like two frames replacing one another, but within a frame). Does anyone have this issue? Is it a bug? Thanks for the help! :)

HELP NEEDED.  Our CTO went missing, mailbox registered by him to our FIGMA is not paid, thus I can't access our file.  What options do I have?

I have a component where I want one of the menu items to open an overlay so I prototype this on the main component. However when any instances of the component won't open the overlay. 

Hi Figma team, hope you are doing well. I am currently starting my third year as a student and for the last three years I have had a student account with you. Unfortunately I have missed my renewal date and am looking to re- register. What can I do? I have tried through various links and am still having trouble. thank you for your help, Noa

For some reason I cannot publish a new version of my OAuth app (added a new scope) – the button stays disabled. I get some form validation warnings in the console, perhaps it is related? Any ideas? Thanks!

Hi,I’m exploring Figma Sites for the first time and doing everything step by step to better understand how it works. I created a simple frame with text on the left and an image on the right, using auto layout throughout. However, when I copy it into Sites, select my frame, and set the auto layout property to “Fill container,” it doesn’t work — the element doesn’t resize as expected. I followed the exact same steps shown in the YouTube tutorial, but my file doesn’t behave the same way. Could you help me figure out what’s wrong with my file?

Hi everyone,I'm currently working on a project using Figma Make and have created a mockup that I plan to share with a client. However, I would like to disable or hide the chat history before sharing the link.Is there a way to turn off the chat feature or prevent the client from seeing previous comments and discussions?Any advice or workaround would be greatly appreciated.Thanks in advance!

Bonjour à tous,Est-ce que quelqu’un peut me dire pourquoi mes défilements verticaux fonctionnent bien dans une prévisualisation Figma mais plus dans une prévisualisation Anima et en core moins bien sûr une fois que Anima a fait le codage en html ,Merci…

Hello, I once had figma’s education plan but now it expired. I tried to reapply but it says “Verification Limit Exceeded” does this mean that the you can only have the education plan for only one time?

I have created a library of icons, some harvested from an icon library, some created in Illustrator etc. The icons are all vectors set up as shown:I have used these icons in buttons with 2 states default and pressed, the pressed state is the inverse of the default - simple monochrome. The colours are selected from a colour style:the buttons incorporate an instance swap for the icon. The issue I am having is that when I insert an instance of a button in the pressed state the icon in the pressed state behaves randomly, sometimes remaining black when it should be white. Default state is always OK, random behavior always occurs in the icons that have been recoloured in the pressed state. I am sure there are some best practices for creating icons and I am doing something fundamentally wrong. If anyone has a foolproof method for ensuring icons respect the colour state set in the button variant I am all ears!!full disclosure: not all the icons are noe set up the same as I have been experiment

Im a student and for my college activities i need figma education plan, i used figma in the previous two semesters but now i cant verify my account no matter how much i tried, i either get error or verification limit exceeded and all im trying to do is send my student info in order to get education plan pass. Can somebody tell me where exactly should i send my student info in order to get this plan and how long will it take for me to get my education plan? 

Bonjour,J’ai rencontré un problème étrange avec l’outil Ligne (L) dans Figma.Lorsque je trace une ligne dans mon projet, elle apparaît parfaitement dans l’interface, mais disparaît complètement à l’exportation (notamment en PDF ou PNG).Voici les détails : La ligne est bien créée avec l’outil L, pas un guide ni une grille. Elle est visible sur le canevas et a bien une épaisseur (ex. 3 px) et une couleur visible. Elle se trouve dans la frame exportée et n’est pas masquée par un autre calque. Malgré cela, elle n’apparaît pas dans le fichier exporté, alors que d’autres lignes tracées de la même manière (par exemple à la verticale) s’exportent correctement. J’ai déjà essayé différents formats d’export (PDF, PNG, JPG) sans succès. Cela donne l’impression que la ligne existe bien dans le design, mais qu’elle est ignorée lors de l’exportation.Pouvez-vous m’aider à comprendre pourquoi certaines lignes disparaissent à l’export alors que d’autres s’affichent correctement ?Merci d’avance p