Skip to main content
Question

Request to Restore My Suspended Figma Account

  • November 17, 2025
  • 1 reply
  • 18 views
Binti Ulfa

I have two support request tickets: 1597038 and 1599823. Both are marked as solved, but I did not receive any email explaining why they were closed, even though my email account is still suspended and I cannot log in.

When my account was suspended, I also did not receive any email explaining the reason. Could you please help me understand how I can recover my Figma account, or if it is still possible to restore it?

For your information, my account was suspended right after I uploaded a free design to the Community.

1 Attachments

1 reply

J
Figmate
  • Junko3
  • Figmate
  • November 17, 2025

Hi ​@Binti Ulfa,

 

I checked on our backend and noticed that your support request has been migrated to #1597007.

 

Unfortunately, we’re not able to assist with account-related issues like this directly here in the Forum due to security and privacy concerns.

 

That said, I’ve let the assigned specialist know that you also reached out here in the Forum because you haven’t received a reply yet.

I  understand your concern about the delay — the team will reply once they’re ready, so please wait for their response.

 

Thanks for your understanding,

Terms & ConditionsCookie settingsAccessibility statement