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Unable to publish my plugin after account details change (urgent)

  • November 17, 2025
  • 1 reply
  • 31 views
Lyse

Hi Figma Support team,

I’m having an issue publishing an urgent update of my plugin Lyse:
https://www.figma.com/community/plugin/1534731015306874870/lyse

When I try to publish the update, I get this error message:
"Fix errors before publishingWe detected a change to your account details. Please contact support@figma.com to publish this plugin"

 

I believe this is related to a recent change in my account details, but I don’t see any way to resolve it on my side.

 

This update is quite urgent for my users, so I would really appreciate it if you could:

  • Check my account status

  • Unlock or validate my account so I can publish the new version of the plugin

 

Please let me know if you need any additional information from me.

Thank you in advance for your help,

 

Best answer by Celine_

Hey ​@Lyse , this error appears when there’s a recent change to your account details, and in those cases the publish action needs to be reviewed on our side. I can confirm that your request has already reached our support team, and I’ve escalated it internally so the right team can review it promptly. For reference, your support ticket is #1602709.

A specialist will take a closer look at your account status and help unlock things so you can publish your plugin update. Thanks for your patience in the meantime!
 

Update:

The agent replied to you, you should now have no issue with publishing.
If you are still having issue, please continue the conversation directly via your case for further assistance. I’ve gone ahead and closed the topic here, thank you!

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Celine_
  • Community Support
  • Answer
  • November 17, 2025

Hey ​@Lyse , this error appears when there’s a recent change to your account details, and in those cases the publish action needs to be reviewed on our side. I can confirm that your request has already reached our support team, and I’ve escalated it internally so the right team can review it promptly. For reference, your support ticket is #1602709.

A specialist will take a closer look at your account status and help unlock things so you can publish your plugin update. Thanks for your patience in the meantime!
 

Update:

The agent replied to you, you should now have no issue with publishing.
If you are still having issue, please continue the conversation directly via your case for further assistance. I’ve gone ahead and closed the topic here, thank you!

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