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Hi,my Figma Make plan was renewed this month by mistake. I canceled my subscription right after noticing the renewal, and I submitted a support ticket (ID: #1481290) requesting a refund.It’s been a while and I havent received any response yet, so im posting here to ask if someone from the figma team could help with my request.im only asking for a refund of the most recent renewal charge, since the renewal was unintentional.Thank you!!

Is there a way to export a Figma screen with the overlay included?I don’t want to just take a screenshot in presentation mode since it doesn’t look very professional.What I usually do is duplicate my screens with the modal and an opaque background, but that ends up wasting time.Thanks in advance for any answers.

Mi proyecto de Figma Make ya no muestra en la vista previa, el resultado de las instrucciones que le doy; si bien me dice que ya aplicó los cambios, éstos no se ven reflejados en la vista previa, ¿que puedo hacer?, algunas cosas que ya tenía implementadas se han perdido y aunque le pido que regrese a la versión anterior y me dice que ya aplicó los cambios, ya no he podido recuperarlos.

Until last night I was working on my project with Figma Make and it was working perfectly — I was extremely happy with the results. Tomorrow I need to deliver a prototype for a client, and today when I opened the project again from my desktop app, the preview doesn’t show at all. Nothing.I refreshed it a thousand times, closed and reopened Figma, opened the project from another computer, then from the browser, and absolutely NOTHING works. I’m desperate. Nothing is visible. I press play and nothing happens. I try to open the link where I had published the first version and NOTHING. It’s broken.What’s going on? From what I see, there are several bugs reported about this. I urgently need help from the Figma support team! Yesterday I upgraded to the professional plan so I could enjoy these features, and today I start the day with a frustration of this magnitude because of such a horrible bug.This is even more serious. I´ve created a new project on Figma Maje and paste a new frame to start

My Organization is trying to move increase licenses from 10 to 30+ and move to Organization plan from Pro but I cannot get in touch with Sales Team. Can some one from sales contact [redacted by forum admin/moderator to remove PII] so we can complete the purchase? 

Lately, components have been behaving differently than when they were created. Here's an example. The text does not change color completely when hovering, it is the same text field.I have the feeling it's caused by the text in the link being edited. The components also no longer update correctly once the different text has been inserted. Is there a solution for this?  

Custom stroke setting of instances are reset whenever I change any part of its component. Its really hassle job to set custom stroke of instances on every touch in its component even though it is not about stroke.Custom stroke setting should follow its component value but, currently, it doesn’t follow and just reset after any value change in it’s component.It was not like that in the previous version but recently it keep generating issue about relation between  a component and instances.

The “Find and Replace” function does not work. When I search for a word, all items with that name are displayed, and when I click “Replace,” it says that no results were found that I could replace.

I’ve created a project and connected a custom domain. In the file settings, I’ve made sure to uncheck the “Exclude from search engine results” option.However, after publishing, the noindex meta tag still appears in the site’s head. There are no noindex tags in my code, and I’ve tried several workarounds; adding an index, follow meta tag and injecting a script to modify the DOM, but it seems Figma is inserting the tag automatically.Has anyone encountered this issue or found a reliable workaround?

I have found several bugs while using the conditional logic. when I duplicate a page, all interactions with conditional logic are deleted on the duplicated page. when I copy and paste interactions with conditional logic, they do not work when I navigate to other frames within the conditional logic. The reference to the frames is lost even though they are correctly highlighted on the canvas when selected in the interactions overlay (sorry, a bit difficult to explain). I have to recreate the reference for each statement to make it work. Can anyone confirm the problems with the conditional logic?

I can see the image I added to my designs in my Figma Sites but upon previewing my designs or publishing, the images don’t load 90% of the time. Some images load, some don’t in the same designs. (All images are personal photography). I’ve already restart Figma and cleared cache. HELP! I cant publish a site like this.

hi everybody. I’m trying to add fonts to the web version of Figma, install FigmaAgent, everything is fine. But fonts are not enabled in the panel, the message local fonts are currently not enabled. I tried to turn on WebGL - it didn’t help. My Mac is HighSierra 10.13.6. Chrome Browser

Hi , I am designing an app with audio guides to lead users through a series of tasks. I want to add the audio to my Figma prototype. I have been unable to successfully add the audio. If you have experience with successfully adding audio to Figma file, could you share how you did it? Thank you!

Hi, I am preparing a few prototypes in Figma Make and I’m going to present to stakeholders, but I need to limit the access to the published URL’s because or our company Privacy and Security policies. But even Figma Make file privacy is set to “Only those invited”, for the published URL I cannot control the visibility and this leads to a privacy problem, I don’t want to have this links public , but only private shared within our organization only. Is there a way to configure it? 

Hey Figma community!I’ve been working heavily with a custom plugin I helped develop. It generates components that I then publish to our team library for designers to use. My main frustration is this:Whenever I make updates to those components and push a new version, all instances in other files stay stuck on the old version. Designers have to manually remove and reinsert components—or use "Update All"—and that's error-prone and time-consuming.What I’ve tried so far:Ensured the components are in the correct library and version. Used “Swap Library” in Figma file settings. Asked team members to click “Update all instances” when prompted—but relying on that hasn’t been reliable.What I’d love to know from you all:Is there a smoother way—maybe via Figma plugin API—to push updates so instances refresh automatically? Does anybody use Design Tokens or another pattern (like overrides via JSON) to simplify versioning and updates? Have any of you scripted an automated workflow—via Figma plugin or

Dear Figma Community!We kindly ask you to delete one of our accounts that was created by mistake. For future use, we will only be working with the main account registered under the owner.We also request that the issued invoice related to the duplicate account be withdrawn.Thank you in advance for your understanding and prompt assistance.Best regards,Victoria 

Is there a way to expose all nested properties, at once, for a Figma component with lots of varients?

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Hi everyone ,When it comes to marketplace app development, one of the biggest decisions developers and businesses face is choosing between cross-platform frameworks (like Flutter or React Native) and native development (Swift for iOS, Kotlin/Java for Android).Cross-platform solutions are praised for faster development, shared codebases, and reduced costs—but sometimes raise concerns about performance, device integration, and scalability. On the other hand, native apps often provide smoother performance, deeper platform features, and stronger long-term stability, though at higher development and maintenance costs.I’d love to hear your thoughts: Which approach do you think works best for marketplace apps with multi-vendor support, secure payments, and real-time updates? Have you faced challenges with scalability, performance, or user experience when choosing one over the other? Do you believe cross-platform frameworks have matured enough to match native apps in complex use cases like

In the previous version i can able to paste the vectors as vectors from adobe illustrator but now it’s not working its getting pasted as image.. IS anyone facing the same issue??.. how to resolve this because that helps a lot

This is the worst bug I’ve never encountered, not sure how did this happen and even pass the quality check:Horizontal autolayout functions as vertical autolayout. I need to click bottom left aligned to let the component act as top left alignedYou can check the attached image.

Hi Everyone,i having the following problem:i purchased FigMa Full Seat (professional plan) license for [redacted by forum admin/moderator to remove PII] account on 11/9/2024 > Then, i purchased additional Full Seats (professional plan) for the following daily accounts:24/6/25: [redacted by forum admin/moderator to remove PII]16/7/2025: [redacted by forum admin/moderator to remove PII]28/7/2025: [redacted by forum admin/moderator to remove PII]=> So how are the licenses of these accounts calculated? Are they considered the same organization, the same Team? Because i added the accounts [redacted by forum admin/moderator to remove PII], [redacted by forum admin/moderator to remove PII], [redacted by forum admin/moderator to remove PII] to [redacted by forum admin/moderator to remove PII] Team and were charged for the added accounts? Why were they charged? Please explain this problem to me.Thank you,

Hi Figma Team,I tried accessing the Education Plan page, but received a “Page Not Found” error while trying to verify my student status. (Screenshot attached.)I’m a college student without an .edu email. I’m happy to provide my student ID or admission receipt to verify my status.Could you please help me access the education plan?Thanks,Ruchi 

Hello Figma Community,I'm working at a telecom company where we're going to conduct usability tests using a Figma prototype with the help of Useberry. We created a simple prototype for the number-purchasing flow. The buying process should work as follows: the user starts from the numbers page, where they should see a large selection of numbers (up to 200), organized into categories. Based on their needs, they should be able to choose only one number. However, in our prototype, we can’t restrict the selection to just one number — instead, it allows users to select multiple numbers. Could you provide step-by-step instructions on how we can fix this? On the same page, we also have a standard cart where the system should display the chosen number along with its price, the category name, and the tariff included with that number. Additionally, the user should be able to choose whether they want an eSIM or a physical SIM. And if they select a physical SIM on the summary page they should be ab

I can not find Push changes to main component when i click on component instance