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I created a website in figma make and it looks good in the figma make window but when I publish it elements of the header and buttons are missing. what would be the best way to fix these issues. I asked the figma make ai to fix it and it did not work.here is the figma make design this is what comes out in the browser.

Edit:Resolved after trying the same card on mobile, after about 11 tries though. A pretty gruelling experience just to pay to use Figma.Webflow’s checkout worked in an instant ://------------------------------------Original Post:I'm on an educational plan and want to upgrade to a full seat professional plan but the stripe portal fails to authenticate any of my payment options.Visa, Amex, Mastercard all failed. No, international transactions are enabled. I just came back from a trip to Japan, and attended the Tokyo pop-up; the cards work without any hiccup.Figma AI support wasn’t, well helpful, and thus I’d love to get some support on the forum here. Thanks!

Hello Figma Education Team and Community,I am writing to follow up on an application for a Figma Educational Account that was submitted over a month ago. We have not yet received any confirmation, decision, or status update since the initial submission.We are from a primary school in the UK and are eager to integrate Figma into our curriculum to benefit our students. This extended delay is unfortunately hindering our planning for the current academic term. Issue: Application pending for over four weeks. Application Details: Submitted by a primary school in the UK. Could someone from the Figma Education team please check the status of pending applications?Alternatively, if any community members have recently gone through the approval process, could you please share your experience regarding the current processing time?Any guidance or assistance would be greatly appreciated.Thank you!

When I hover over the color link icon button which I created as a design token in the right panel, the link button disappears, so I can’t click it.

We utilize a dev environment for testing and once approved we push to production with our Git Repo.  Is there a way to connect our Figma Sites file to our Git Repo for this?

Hi Figma Support Team,I’m reaching out regarding a billing issue with my account.In October, I availed a Collaborator seat and paid for that seat type. However, my November invoice is charging me for a Full/Editor seat, which I did not request or upgrade to.Because of this incorrect charge, the invoice is now marked as overdue, and the system won’t allow me to update or downgrade my seat to the correct Collaborator role.Could you please: Correct the November invoice to reflect the Collaborator seat I availed in October, Adjust the billing accordingly, and Unlock my seat settings so I can manage them normally? I’ve already paid for the correct seat type, so I would really appreciate your help resolving this billing error.Thank you for your assistance — I can provide screenshots or additional details if needed.Best regards,Gem

When using the new "Lock Aspect Ratio" feature and adjusting an element’s size using the Ctrl + Arrow shortcut, the resizing behavior is inconsistent and unstable. The size increments/decrements in an unexpected pattern, and the element’s position also shifts unintentionally.Steps to Reproduce:Select a rectangle (or any element) in Figma. Enable the "Lock Aspect Ratio" feature. Use the Ctrl + Arrow (Left/Right/Up/Down) shortcut to adjust the element's size. Observe: The size does not increase/decrease smoothly. Initially, the size changes by 0.5px for 5-6 steps. Then, it starts breaking into irregular decimal values (e.g., 0.49px, 0.48px, etc.). The position of the element also changes, shifting towards the direction of the arrow key pressed. If the element is positioned at the edge of an artboard, it moves slightly instead of just resizing. Expected Behavior:The element should resize in stable increments (e.g., 1px per step) without decimal inconsistencies. The element’s position

This is UX 101 - don't obscure critical information or text by drawing other artifacts on top. Your layer actions are a prime example. The visibility and lock icons are drawn on top of your layer name when most of the row is empty. Can you not draw these icons where there is room?  

We’ve been experiencing significant performance issues with Figma over the past 2–3 weeks, and it’s starting to impact our ability to work efficiently. The problems we’re noticing include:  Very slow performance across the app (both web and desktop) Delays when accessing files Lag when using libraries Major issues when working with components that contain nested instances  Everything was working fine during Q3, but this slowdown started recently and has been consistent since. We’ve tried different networks and setups (including with and without VPN), but the issue persists. Is anyone else experiencing similar problems lately? Any insights or updates from the Figma team would be greatly appreciated.

Autolayout panel is missing!

Hi, I was asked to re-verify my student status in, I think September ore October, which I did. After that Figma still told me I had to re-verify so I tried verifying again only to be told I exceeded my verification limit, so I contacted SheerID, who said I was verified already. By now I am looked out of my team and am to be locked out of the teams for my classes the problem is not limited to my classes my whole account is markt as unverified. Is there any way to reset my verification limit? kind regards Sofia 

while I understand it’s not the intended use of figma make it find it extremely useful to be able to create a presentation just by promting the contents of the different slides. Now that I managed to have a presentation in figma make I also would need to export it in a more portable format and something that can fit a knowledge base. Any ideas on how can I achieve it? My best guess so far is to take screenshot and paste them into Acrobat but it sucks from many perspective. Thanks for the support!

When copying SF symbols into Figma, certain icons appear invisible while others work fine. For example, pencil.and.list.clipboard won’t display while pencil circle does.I am using SF Symbols 7 and the font family is set to SF Pro in both instances. The fill properties are the same as well.Has anyone encountered this issue? 

Dear support team,I’m trying to update my verification for the Figma Education Plan, but without success. It turns out that I have already verified myself and the verification does not appear in Figma’s account.My institution provides an institutional email. I cannot reapply. Thank you 

Hello, I am contacting you because my Monlau account is giving me problems with verification, it tells me that I have already redeemed it and I am in a figma group and I cannot edit it. And I'm with the email from my institute called Monlau.Thank you for your attention

Hello, I’m currently an active student at Monlau group in Barcelona. They provided us a plan for a whole 2 years, but mine got already expired in within a month. I’ve already tried to re-activate the plan, but it says that the plan is already in use, even tho I have mine expired.Could you please review my case and restore access to my Education plan?My Figma account is registered under this email address: [redacted by forum moderator to remove PII] (student email)Thank you for your time. Pere.

Hello. I am building out a video player tile component in multiple variants to switch states. I would like the video preview tile plays form the beginning when selected and stop when unselected. I have the “Reset video state” selected in the prototype mode under the interaction menu > state. However, the video starts from where it was left off when re-selected. I wonder if I am missing anything... 

Where to find the option to make templates and diagrams using AI on figjam? The thing is this option is usually visible at the starting but once I create one using this option, it just disappears which I can’t find it on the navbar or anywhere anymore. Any suggestion? (Please see the attached image)

A colleague of mine is trying to use the “Rewrite this...” function within Figma, I have action to it no problem but it’s not showing for her. Even when she searches for it. It’s this item at the top of the recents section.  

Hi there, We’re trying out the new Figma Make ‘copy design’ feature, to move a Figma Make output to a Figma Design file, but while the copying step looks fine, when pasting into the design file, the output is all just text output (as below)?The only weird thing I noticed was that in the launch videos for this feature, it shows Figma Make displaying a message: ‘Copying as design layers’  ...but i’m not seeing that - it’s just shows ‘Copied design to clipboard’ - maybe this is a bug? A colleague suggest it works on Safari, but not working for me on Edge, maybe is a browser thing?

Hi everyone,We’re currently on the Figma Professional plan and we are in the process of building a central design system library that we want to reuse across all the website projects we work on.In this library, we’ve created:• Naming conventions for typography (font families, sizes, line heights, semantic text tokens)• Color tokens and color styles• Variable collections for colors, typography, spacing, etc.• Starter layout components like headers, footers, accordions, “media + text” sections, and other common section patternsOur goal is to publish this library and then use it as the foundation for every new website project we create.However, we need the following workflow to be possible: We want to import / enable the library in a new project and have access to all typography tokens, color variables, and components. We want the core components (headers, sections, etc.) to remain usable and connected to the library, not detached. For each new project, we need to be able to adjust th

I have been using a full seat on a monthly plan, but today I accidentally added 1 full seat. while trying to find the menu to cancel my monthly subscription. The invoice has already been updated to include this change, and I wanted to cancel the extra full seat right away, but I cannot find any option to do so. This just happened today so I need it sorted today so there is no claim that it has been used. I have removed the collaborator to a view seat

I recently tried turning a Figma Make project into a PWA. After several prompts back and forth, Figma Make revealed that it didn’t fully support that functionality. Are there plans to support it later on?

Since I’m translating from Korean, some parts may sound a bit awkward. Thank you for your understanding.Our company has five users on the Professional plan, but we were informed that only five full seats are included.We need three additional full-seat users. I’d like to know how we can increase the number of available full seats or how to assign additional full-seat users.We’re still a small company, but we expect to add at least 5–7 more users. Could you advise us on how to resolve this situation or suggest the best way forward?

I have been wanting to update my website recently. So I made additional pages in Figma and was going to import them with the plugin, Figma to HTML with Framer. But after days of multiple attempts and workarounds it is still not working. I can’t even update my website through Framer! The pages I made in Figma do not paste into Framer correctly. Additionally when I tried to create the new pages in Framer, that also did not work.Is there a new plugin or a trick I don’t know? Asking for a friend.