From my project, some frames got deleted on its own. they are also no present in the version history. The work before those frames and after those frames is present, but a couple of frames themselves have disappeared.
Question
Frames deletd
Hey
It'd helpful to know:
- Was the work done in the Desktop app or browser, and which browser where you using?
- Did you see any warnings that you were offline, or any other crashes or errors?
- If the work was done offline and might need to be synced as shown in What can I do offline in Figma? which explains how to know if you're offline and when we can save work done offline.
- That the work is not shown in a previous checkpoint in the file's version history, which sometimes happens when a file is synced while someone is already working there.
- Do you have a URL of the version where you'd expect to see your work, or immediately before if there's a gap in the version history? You can find this in the three dots at the end of a row in version history.
If you’re able to provide more information, I can get you connected to our support team. We can't promise that the work is recoverable but the more information we can give the engineers right away, the better the chances are that they'll either be able to help with steps to restore the work, or explain why this happened so you can prevent the same from happening again in future.
Thank you for your help!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.