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Question

Make file stuck in a loop or locked- why?

  • February 8, 2026
  • 1 reply
  • 12 views
Frank Stapleton

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My file is stuck in Figma Make and cannot be opened in Design mode. It redirects to /make/ even when manually changing the URL. The Make agent is stuck in a task loop and the canvas is inaccessible. Please remove the Make agent state from this file or restore a pre-Make version.

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    This topic has been closed for replies.

    1 reply

    J
    Figmate
    • Junko3
    • Figmate
    • February 11, 2026

    Hi ​@Frank Stapleton, 

     

    I understand that you’re experiencing an issue with your Figma Make file, including it being stuck in a loop and unable to open properly.

     

    I can see that you already have an active conversation with one of our support specialists in ticket #1730180. Since this issue requires investigation at the file level, our support team is best equipped to assist you there.

    I’ll let the specialist know that you also posted here for additional visibility and close this topic for now.

    In the meantime, to keep communication streamlined, please continue the conversation directly through the ticket email so our team can assist you more effectively.

     

    Thanks,

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