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Juliana_Tinoco
Juliana_Tinoco
New Member
February 9, 2026
Question

I'm having issues loading my branches

  • February 9, 2026
  • 1 reply
  • 52 views

Hi, hope you doing well.

My figma is working super slow and my branches doesn’t open or loading forever.

Here is an example of what happen when I open a branch or try to change between pages (once the branch finally opens). Beside that is slow in general, changes are taking more time than expected. 

I already tried uninstall, log of, restart the computer, re install, log in, and it still working poorly. I also tried open the branch in Chrome, same issues. 

Thanks in advanced. :)


 

 

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    1 reply

    Figmate
    Junko3
    Figmate
    February 11, 2026

    Hi ​@Juliana_Tinoco, 

     

    Sorry to hear that you’re experiencing loading issues with branches and overall slowness in Figma. We really appreciate you taking the time to try all those troubleshooting steps.

     

    I can see that you’ve already submitted a support request(Ticket#1739125) regarding this. Since our team is actively investigating performance-related issues, continuing through your existing ticket is the best next step.

    I also see that you’ve shared additional details there, which is very helpful. Our team is currently reviewing the information, so please keep an eye on your ticket email for their response. I’ve added a note to the ticket to help ensure it’s prioritized appropriately.

     

    Thanks,

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