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I have a student subscription plan. Everything was working fine for 2 days, but now I can't access the developer mode in team projects, even though it was working perfectly for the first 2 days

Hi Figma Support Team,I was asked to re-verify my Education Plan status. Although the verification had expired for only 24 hours, I successfully re-verified my account. However, my teams are still locked, as if the re-verification hadn’t gone through.Could someone please help me with this issue?

・Mac book air・Figmaデスクトップアプリ(先週DL、最新の状態) 右サイドパネルにバリアブル項目が表示されません。 ⌘Kからバリアブルと検索し、無理やりバリアブルを作成しても、シェイプを選択→バリアブルを適用する項目がどこにも表示されず、使えません。 WEB版からファイルを開くと、右サイドパネルにバリアブル項目があり、作成と適用もできました。 アプリの不具合でしょうか？ アプリ版）何も選択していない状態の右サイドパネル WEB版）上に同じ状態での右サイドパネル　バリアブル項目がある 

I need help understanding a billing issue on my account. On October 15, 2025, I paid $5.90 for my plan, which included:  0 Full seats 0 Dev seats 1 Collaborator seat  Everything was working fine until today. When I logged in on November 15, 2025, my account suddenly shows an overdue invoice for $41.30, and the breakdown looks incorrect and confusing.  What the invoice shows now The invoice states:  Prorated Professional Full Seat (Monthly): $20 Prorated Collab Seat: –$5 Renewing Monthly Seats (Nov 15 – Dec 15):   1 Full seat → $20 0 Dev seat → $0 0 Collab seat → $0 One-time charges & credits: $15 Taxes (18%): $6.30  Total due: $41.30  The issue I never upgraded to a Full seat, and I never assigned any Full seat.My plan always had only 1 collaborator seat, and the previous month’s payment of $5.90 reflects that perfectly. Now the invoice is showing:  A Full seat added on its own Prorated Full seat charges Renewal charges for a Full seat Extra one-time

I'm honestly shocked by how poor SheerID’s support has been. I’ve spent months trying to re-verify my student plan and I keep running into all kinds of obstacles. They told me they would do a manual verification, but then they stopped replying.At this point, I don’t know what else to do. I’m even starting to consider switching to another platform. Has this happened to anyone else?

Request 1579482 has been updated. To add additional comments, reply to [redacted by moderator to remove personal information].Hi there, Thanks for reaching out. I apologize for the delay as we've been experiencing higher than normal ticket volume! You can restore the team by clicking the "Restore team" button in the deletion confirmation email. Here are a couple articles from our Help Center with more information:Delete a team Restore a deleted team If you have any trouble with the button in the email, we suggest opening your email in an incognito browser window and logging into Figma with that email address to see if this helps. If you continue to have trouble, just reply here and we will be happy to manually restore it for you. Best wishes,[redacted by moderator to remove personal information]I can't restore my team. [This post was moved by a moderator on 16-Nov-2025 from “View creation date of a new project” to “Request to Recover Deleted Team.”]

 I tried to give my website an own url on Figma Make but for some reason I don’t have that option edit: ok i know now that that’s not an option while having the education plan

I’m struggling to get vertical overflow working in Figma Sites. All the layers are within the page and auto-layout is applied. When I click on Clip Content I can clearly see which layers are within the page. Within the Interaction tab page overflow is set to vertical.Please help!

Hi everyone,So I have an assignment due till 12pm. However, when I try and access my designs on figma, I just get a grey screen.I tried clearing all browser data on safari (that didn‘t work), I then tried if I would see anything on the App (that didn‘t work), I then deleted the app, restarted the ipad and re-downloaded the figma app - no success. I then installed Firefox - that didn‘t work. I then tried it via chrome (also tried clearing the cache there - neither worked). Nothing worked. None of my own designs nor those shared with me work. I ran out of option 2 attempts ago. Slowly losing hope. Can anyone help? Please?

I have over 5000PSD Templates ( Social Media/UI/UX/Mockups) also 500K SVG/EPS Icons.How  to reach Figma Content acquisition team?Templates can be converted  PSD to Figma so  technically its figma supported.

So  I have multiple layers. The upper layer is a component of a navigation bar.The navigation bar exists of multiple buttons and a rectangle behind everything. I linked the buttons when the components were placed on the pages.The button that links to the page you’re currently on has no interaction as you can’t link something to the page it is currently on.When I click on that button, I click trough the entire navigation bar, and hit buttons that are under it, which directs me to a page, while I want no interaction at all (because I should stay in the same page).how do I fix this, without changing any button location?

真ん中の作業スペースの広さを確保したいのですが、左右のサイドバーの幅が広く、作業がしずらいです。アイコンを合わせた際、矢印マークが出るので横幅を狭めようとするのですが、うまくいきません。これ何が原因なのでしょうか。 以下のスクリーンショットのサイドパネルの状態を狭くし、真ん中の作業スペースを広げたいです。知見のある方、対処法をご教示いただけないでしょうか。どうぞよろしくお願いいたします。 ※ちなみに、拡大縮小の設定ではないようでした。（controlプラス／＋－）  

Hi, I'm trying to create a presentation in Figma slides. I’d like to change a font but I can’t see a panel which allows me to do it. Where to look or do I need to download sth like a library?

Hello! I have been using Figma for a long time now as i have found it the best software for my needs. I do digital art using vectors and things, and I just have a few questions about if there are plugins or way to do some things I would wish to have. If there is a plugin, please direct me to it. If there is no, consider this a ‘Suggest a feature’ ( Also I would like to note that I am using the free plan and cant pay for extra stuff, please do not recommend paid services )1 - Better animations      I use the prototyping feature to do animations, with click and on delay to be able to time it right, but there a few things I think could be better. For one, can you make one animation stop while another is going during smart animate? So basically key-frame animation. Also is there a way to have vectors animate, because right now they just fade from one to the next.2 - Design constraints      While editing a shape, there are sometimes where I want two lines to be parallel, or for a specific a

This is a very strange one and I’ve never encountered a problem like this before having used videos a lot in Figma. I have an Artboard (Frame) which has a video on it. The video plays automatically and when it reaches the end it loops and begins from the start again… The problem is, after the video loops seamlessly one. The 3rd time it plays/loops, it seems to start from approx 2 seconds from the end of the clip - then loops. So it almost ‘jumps back’ at the end. So the follow would be:Video plays through once Then it loops once as it should The next time it plays, it starts 1-2 seconds from the end of the video before going into the loop. It’s so strange the video essentially plays perfect twice and then the 3rd time decides not to loop correctly. I’ve dragged the video onto the Artboard/Frame and this occurs. I’ve tried wrapping it in another Frame and even setting as a ‘background asset’ and the problem is the same every way. There are no interactions or anything else. It’s literall

When I have two files in the split view, and copy one element/group/instance/frame from file A, paste it to file B, what is pasted in file B is not the same as the what I copied from file A. This happens also when I have the same file but different pages in the split view, and copy one element/group/instance/frame from page A, and paste it to page B on the other side of the split view. The outcome of pasting can vary randomly:more elements in what I copied a white frame of the same size and shape of what I copied parts of elements are missing in what I copied

Hello. I have canceled my subscription more than a month ago, and removed my full seats as well although I got charged for a seat that I don’t use before 3 days. Even if I login to figma I would still see the same,  no full seats as well as free plan. So, why I go charged ? On top of that I want full refund on the amount. 

My college document shows my name as DANIEL S, where ‘S’ is my family initial. However, the verification form requires both first and last names. I have entered my name as Daniel (first name) and S (last name). Kindly verify manually based on the attached official document.

I’ve copied an envelope icon from the Contact Icons Community Design File. When I paste the icon a blue dotted line appears with the icon. It won’t go away.Anyone know more about this?  

Hi!I purchased the Snow Dashboard UI Kit by ​@ByeWind , but I only have access to the preview version inside my Figma account. The full paid version is still not available to me.I’ve sent messages on both Twitter DM and Figma Comments, but I haven’t received any reply yet. It has been 3 days, and the creator is active online and posting, but I’m not getting proper support even after purchasing the design.Thank you!

I have many designs in one file, and now it’s using too much memory. So I decided to move half of the designs to another file to manage them by functions.However, all of these designs were already sent as links to the BA and Dev teams for documentation and development.My concern is that if I move the designs to another file, the links already included in the documents will no longer work.Is there any way to move the designs to another file without changing the link to the selected Section?We can’t replace the links in the documents because we have hundreds of documents and flows.

I have done the Figma MCP server and using Cursor to generate the HTML and CSS using Figma Design. Now can I use Ionic5 and Bootstrap too can be used in Cursor Figma MCP server since those are the latest frameworks?

I was told by SheerID in my browser that I am verified but I am still on the starter plan. Other students from my university did not come by any issues even though we verified our accounts together. I am looking forward to support on this matter

I’ve been iterating on a design in the Figma Make tool, and I’m using a design library, which I imported using the “Select a Design Library” button at the bottom of the prompt window. However, I recently tried to get the AI to use an element in that library, and the design broke. Since then, the button has been empty, and the AI seems to think I don’t have any library selected. I can’t click anything to re-add the library, or to reset the button. I’ve had a coworker look at the design, and it’s also broken for them as well.  I can provide further info/console logs if it’s useful.

Since the last Figma Design update, several library components got broken in another file and show weird behavior. The problem is, that the resizing of some subcomponent instances don’t work correct. However, the issue only exists in the instance used in one file. The component itself within the library does not show any issues, neither in the master, nor when inserting an instance within the library or in other files. The really weird thing is, that detaching the component instance solves the problem. However, this is of course not, what I want, because then I don’t get any updates anymore. Inserting a fresh instance of the library component also does not solve the issue.This is a major bug and blocker for using Figma Design within our company right now and needs immediate attention!Best regardsMartin