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We recently paid for a Full Seat for the space, but now it has been reset to a Free plan. Can you tell me what the problem is?

Yesterday, December 20th, I was charged $40. I would like to know, firstly, why this is, since the payment I made on November 20th was only $3.Secondly, I would like to know if my plan has been canceled, as I no longer require a professional plan and I don't see the need to be charged $40, which I won't be using.I need help confirming whether my professional plan has been properly canceled.

  I know there are a ton of topics on ghost components. But I have THREE different ghosts of a button in my library.It has been a loing journey to master this button through variable collections, but the control with only a minimal amount of variants is amazing!But the ghosts? I cannot escape the ghosts.Only ONE of the buttons is actually placeable as an asset.One is placeable but trying to go to source says “Restore component,” so this one is a ghost.Here is the weird...the other two buttons throw this bonzo error.“You can't add an instance of a shared component into the document from which the shared component was published if the original component was deleted.”Someone explain that one.   

Hi I’m working in a Design System where I’m using an Icon button with what is called a Master icon (so the icon inherit the color from different states or modes). When using this icon button inside another. component is shown distorted, but very randomly I would say.  Here is an example, on the bottom is the base component of a File uploader component and the icon button with the bin looks fine, but when I take these base components into the main components (top one), it looks distorted. I assume this is a Figma bug, because sometimes happens, sometimes not and the button is done exactly in the same way as the other button component that shows Label + button.Is anyone having the same issues? 

During Figma Schema 2025 they announced upcoming support for extended variable collections and native variable export/import conforming with the DTCG token specification.It was announced during this session: Here is a screenshot of what they were proposing:An update to the app dropped a few days ago with extended collections but I cannot find how to export variables to JSON (without using a plugin).I don’t have the “Export modes” option in my dropdown menu, even with our Enterprise account.Has anyone got that feature and how do you do it?

 Hi everyone. Is there a way to export styles to CSS or Tailwind? 

Does anyone have a good CSS export pipeline for text styles (i.e. plugins, Figma document setup, custom code/scripts)? I’d like to use Figma to export some particular CSS for our web projects, but our designers have tried a number of plugins and the export always seems to leave something to be desired. The two things we’d like to be able to export - before anything else - is variables and text styles.Our variable export pipeline is now usable: we post-process Figma’s output to combine files from the format ‘Variables > Mode > Category.css’ into a single root CSS with a fair number of vars for colours, spacers, and a few other things.But when it comes to Text Styles:the color isn’t output the font weight is outright wrong (always weight 400, when the text style pane has a different weight defined in the ‘Variable’ subpane) uppercase/all-caps isn’t honoured (i.e. text-transform uppercase is not pr

I’m not sure if this was intentionally left off or it’s not fully rolled out. 

Questions:How Can I Export All My Design Variables as a .JSON to my developer without a plugin in dev mode I do not see an export option? How Can I Export All My Design Variables as a .JSON to my developer with a plugin? Do you have a recommended plugin and steps? I tried Design Studio but did not understand how to easily export everything in the below screenshot. I would prefer to learn how to do it directly in Figma. Thoughts?Thank you SO much!  

I had figma free education plan which i applied for now they emailed me to re-verify by september 29 or I'll lose those pro features now I joined figma recently a month back i have re-applied for verification but they say i have exceeded limit for verification or availed this offer. I have no clue how to solve this i have contacted Sheer Id support team too.

My Figma files are stuck in prototype view mode and my Figjam is stuck on a blue screen. I am unable to edit or see any projects. (this is only an issue on my desktop, I am able to see them while on my iphone 12 mini) I don't seem to have the buttons for getting out of prototype mode, zooming out doesn't locate the work, and escape doesn't exit the viewer mode. Help!

Hello!i have been trying to log in figma but I can’t because the email I used was my uni one and its not desactivated. Could you please help me solve this?

This is what pops up and am still waiting for the support team to contact me before I lose access.“Verification Limit ExceededWe're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer.”It still states that I need to verify.I am starting to get worried it will interfere with my school work if it does not get resolved asap.

Hello. I haven't been able to open Figma for three days now. Error -106 is displayed, although my internet connection is fine

Hi Figma team, I’m an admin/member of the ExtremeSneakList team and we’re currently blocked from editing a critical Figma file (ESL Shop). The file is locked and owned by a former collaborator who is no longer responsive or available. At the moment, all current team members only have view access, which is preventing ongoing development work. I’ve already attempted to contact the original owner directly to request an ownership transfer, but have not received a response. This file was created for our business and is required for active product development. I’m requesting guidance or assistance on transferring ownership to the ExtremeSneakList team or unlocking the file so it can be duplicated and maintained by our organization. I’m happy to provide the file link, screenshots, and proof of ownership/administration of the team if need

De uns dias para cá, o figma não está gerando imagens via endereço de imagem, mais alguém está com esse problema. Pois até agora não encontrei a solução para esse problema. 

Hi everyone,I've been experiencing issues accessing Figma from Uzbekistan recently. It seems that some regional restrictions might be affecting the service. Could anyone provide insights into what's happening and if there have been any recent changes or updates in the past week? Any help or clarification would be greatly appreciated.Thank you!

Hello,I am a currently a student in a master’s programme in UX design and UI design.When I attempt to re-verify my status, I receive the following error message: "We're glad you're enthusiastic, but it looks like you've already redeemed or attempted to redeem this offer."I have already tried contacting SheerID but have not received a response. I know there is a waiting period for a response, but I have a rather urgent project due on 28 December 2025.Please manually reset my verification status so I can submit my documents and continue using Figma for my studies.

Hello Figma Team,I received a design created in Figma (partly with the help of AI), but I currently only have view access to it.I would like to fully edit the design and download all assets, including layers as well as SVG and PNG files.My questions are: What do I need to do to obtain edit access instead of view-only access? Is a specific subscription plan required for this? How can I ensure that all layers and SVG/PNG assets are fully exportable? If the design was generated using AI, are there any additional steps required to gain full editing and export rights? Thank you very much for your support.I look forward to your response.Kind regards,Leugzim Rullani

Hi Figma community,I’m building a card-style button component for a web/mobile prototype with: Background fill (image) Icon + text stacked vertically above the background Hover state with background change and Smart Animate Problem:Unsure if my Default + Hover frames are structured correctly Hover animation on 'Delivery' catches the animation on 'Catering' Auto Layout keeps forcing itself on the outer frame Adjusting frame size breaks layout Hover animation doesn’t trigger correctly on ‘Carryout’ (this is broken with me trying to fix it) The Carryout icon component currently does not match the intended structureIntended structure for the other cards:Card Frame (background fill) └─ Content Frame      ├─ Icon      └─ TextI w

I previously used AI to generate a prototype once. However, I didn’t save it on the page of the generated prototype, and when I clicked the back button in the browser, I was taken back to the homepage. Then, when I tried clicking the Design button again, it prompted me with "Failed to fetch".

When generating an image, even if I specify the frame size or image quality in the request itself, the image quality is poor, and the frame size is greatly reduced. How can I fix this?

I’m very curious and bold in my approach, and I design with a developer mindset.I enjoy turning anything that can be dynamic in design into something truly dynamic.Along these lines, when working on left-to-right and right-to-left versions (which are essential for languages like Persian), I started wondering:why doesn’t alignment support variables?Is there such a feature in Figma already?If not, I honestly think it would be incredibly useful for a large part of the design community.Dear lovely Figma developers — please make it happen 🙌Thanks!

Hello, my figma account has been blocked for the past 3 weeks and i forgot to contact education@figma.com earlier, i’ve contacted them monday (2025/11/10) and have been waiting since, i can’t do the normal verification since i’ve reached the maximum number of attempts.Thank you and i’ve contacted them with the email associated to this account.Chady