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13804 Topics

asked in Ask the Community

Slowdown issues and freezing in Figma

Figma has been working very badly for the last week. There are freezes, lags and slowdowns. I can’t work on my own computer, but when I enter from another device, there is no problem. I need to determine the problem with my laptop. I am sending you the information of my device to determine if there is a hardware problem or an incompatibility with my computer’s video card. Is there anything in these indicators that could cause a problem with Figma? Intel(R) Core™ i7-9750HF CPU @ 2.60GHz 2.59 GHz 16,0 GB NVIDIA GeForce GTX 1650

481

6 months ago

Unknown_Person

asked in Ask the Community

Enquiry about figma scrolling

https://www.pixlspace.io/ Example Website. How can I change the text color as I scroll down and Scroll effect for the project session as I scroll down using Figma? Are there any way to succeed this?

241

6 months ago

SysAdmin

asked in Ask the Community

Saving File Failed Message

Hey I got a message while creating a Signin page with sample email and mobile number. I got a message popup with “Saving File Failed Message” and a very lengthy system generated message that was unable to close anyhow. Therefore I tried to quit the Figma app which also was not allowed. Finally, I have to kill the app inorder to come out of the situation.

701

6 months ago

Julia57

asked in Ask the Community

Switching between icon sets in a multibrand design system?

Hey guys, I was wondering if anyone figured out how to use modes to switch icon sets. So let’s say I have Brand A and Brand B in my modes, and the colors and spacing change when I switch brands. Can I also somehow make the mode switch my icons? (in a way thats actually feasible to use over the long run). Like an edit button that has a pencil icon: both brands would have different pencil icons, both named exactly the same. And switching brands would swap one for the other.

1161

6 months ago

Perre

asked in Ask the Community

Scroll To that also changes the state of a button or nav

The buttons used in Figma’s online demos and prototype examples are either rectangles, text objects, or a simplified component with no interactivity. That’s different from everyday prototyping when you’ve already built buttons and nav bars with interactivity. We’re trying to Scroll To using a navigation bar or another button with states so a Scrolls while also respecting the button’s state change from “active” to “selected”. When there are two On Clicks on a prototype, I can trigger the behavior of one or another. Not both. If I use an On Click and a Mouse Up/Down, same failure. One always kills off the other. Could someone point to a demo that changes both a button’s state AND scroll to simultaneously (or after a delay)?

690

6 months ago

Matt_Rea1

asked in Report a Problem

Place inserted component as a child of currently selected node

When working with complex nested layouts, especially auto layouts, I routinely need to move things around, add children to frames, or rearrange elements on the page. As such, I may end up copying elements (components, frames, etc.) onto my clipboard. When it comes time to paste the element, I can traverse the layers panel to find the parent container where my pasted element should appear. Once I select that parent node in the layer panel, when I paste, the element will appear in a predictable place - as the last child of the node I selected. However, I often need to add a component from a library. I usually do this through the resources toolbar (Shift + i). My expectation is that the inserted component would follow the same logic - inserted as the last child of the node I selected in the layers panel. However, the placement of the inserted component seems random. Sometimes it appears as a child of the element selected in the layers panel, other times it’s inserted into seemingly random

2075

6 months ago

Antonelia_Ignacia_RODRIGUEZ

asked in Ask the Community

Dev mode status I can't mark as completed

Hi community, I´ve recently accessed to new features and I was trying the dev mode but i couldn´t change the status of my ready for dev sections to completed. I have an education plan, are this options only available on enterprise counts?

841

6 months ago

Damon_Simmonds

asked in Ask the Community

Need to export all of a frames contents to png, not just the contents in it's viewport

I have a frame which contains content which is twice the height of the frame, with vertical scrolling enabled for overflowing content. Using the rest API, I want to be able to export the frames entire contents as an image, not just the contents visible in the frames bounds. I have tried various combinations of the documented ‘use_absolute_bounds’ and ‘contents_only’ parameters with no luck, the exported image is always cropped to the dimensions of the frame. Any ideas? Many thanks

1782

6 months ago

Tyson_Reeder

asked in Report a Problem

Mac app controls sitting on top of tabs

When my app is not in full screen mode the mac controls (close, minimize, full screen) sit on top of the tabs I have open. See screenshot. I am running the latest version of Figma.

1052

6 months ago

Tyson_Reeder

asked in Report a Problem

Not able to measure distance in UI3 with Option

I used to be able to hold Option in Design Mode and see the measurements between items that were selected and hovered on. This is a huge timesaver for me and my design workflow. I hope this is just a bug in UI3 and that it is not planned to be removed.

1202

6 months ago

TLP20_APBA

asked in Ask the Community

For Billing purpose SIRET number

Hello everyone, somebody know the SIRET number for Figma FRANCE company? I know the EU vat from FIGMA (EU372054390) but not the SIRET Number.

18414

6 months ago

MD_SHAFIUL_ALAM

asked in Ask the Community

Why I can't find figma AI option and join Ul3 + AI waitlist?

Hello Friend. Why i can’t find AI option in here?

380

6 months ago

sdill

asked in Ask the Community

Files saving in Adobe and not .fig

Files saving as Adobe, not .fig.

18017

6 months ago

Eugene32New Participant

asked in Ask the Community

It is not possible to copy the font name

It used to be possible to select a text word and by clicking on dropdown (I think) in the Typography menu copy the font name in the window that opens. Now there is no option to copy the font name at all. Because of this, you have to type the name in the font search box every time. It is not always necessary to add some text settings to styles.

462

6 months ago

Grapfy

asked in Ask the Community

Export problem

Hello, I have a big problem. I can no longer export my slides after using the slice tool. I can’t do carousels, it’s really annoying! How to fix this please ?

474

6 months ago

Luis_Antonio1

asked in Ask the Community

Getting pages from a file and place in another with a plugin

Hi guys. I want to get pages from a file and place in another when a run my plugin. This is possible today? If yes, when in the documentation I can get this?

6 months ago

Court_Kizer

asked in Report a Problem

The most serious bug Figma has ever introduced 👿

The latest Figma after config, no longer hides the selection rectangle when adjusting the stroke. So you cannot see what the stroke adjustments are. One of the top features of Figma from day #1, was you could see what you actually were adjusting. Notice the blue selection rectangle? How am I supposed to see the stroke while adjusting opacity? I have to guess 😦

1541

6 months ago

Paula19

asked in Ask the Community

Inquiry Regarding Purchase and Management of the Professional Plan for Freelancers

Hello! To make a purchase of the product as a Professional, can it be given by another person and given to my account? Or is the Organization plan necessary for this? The thing is that since I work as a freelancer for a company, the person who has the credit card to purchase the product is not me, that other person from the company is the one who would manage the payment and give me access, but for the Professional plan it’s possible? Or do we need you to make an Organization plan and give me access? Because since I am the only designer on the team, there may not be possibilities to manage the Organization plan. Thank you!

501

6 months ago

vivek8

asked in Ask the Community

This document contains unsaved changes. These changes are saved locally and will sync when Figma reconnects.

I added an image to a file, and the following error message appeared: “Error: This document contains unsaved changes. These changes are saved locally and will sync when Figma reconnects.”

441

6 months ago

Andreas_Iten

asked in Ask the Community

Fontproblem in preview mode but displays fine in prototype view

I have a simple setup: -A button component which is underlined on hover. In preview mode the font is not displayed correctly. And sometimes the preview mode goes crazy and shows that the font is not loaded, even though it is a system font Arial Black. But I only have this problem with all fonts in preview mode. Only when I load the prototype does everything work perfectly. I find it strange that preview mode reacts so differently than prototype mode. I have this problem with all my files in preview mode, that the preview renders the font differently than the prototype mode. Can someone help me? I have already reset the cache program cache. But it didn’t help. Here is the basic file:Figma – 6 Mar 24 And here are some screen-recordings of the problem: typo problem preview mode 1 typo problem preview mode 2

105411

6 months ago

pat_bermingham

asked in Ask the Community

I dont understand how I add a user

for example …I can send a link to a new invitee but do they need to create an account with password? I have never seen anything so badly designed and implemented - or is it me being stupid?

131

6 months ago

Muhammad_Farhan_Syakur1

asked in Ask the Community

Bottom Sheet on The Contextualized Homepage

Hi folks, So basically I have an issue regarding the bottom sheet behavior. So, currently, I want the bottom sheet to appear on the contextualized homepage. Right now, I screenshot the contextual homepage and attached it to the bottom sheet and its overlay frame. All I want to know, is there any way that I don’t have to do the manual effort to change every single contextualized homepage whenever the scenario occurred?

371

6 months ago

Anaclara

asked in Ask the Community

Why when I connect my Macbook through Ethernet cable Figma says that I am offline?

Why when I connect my Macbook through Ethernet cable Figma says that I am offline? Basically everything works fine but Figma it does not. I use my work VPN and when I connect through wifi it works but when I connect through cable it does not. I need cable connection to get better internet. Any solutions?

181

6 months ago

Daniel_Racca

asked in Report a Problem

Figma app not working

Is anyone having trouble using the Figma app? It stays forever on this screen for me. I already tried restarting my iPhone, reinstalling the app and logging in/out, any ideas how to fix it?

932

6 months ago

Dias_Oral

asked in Ask the Community

Lagging new beta UI when drag/resize

Is it really or does it seem so to me that shape is lagging when you drag and drop or resize it?

6 months ago

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