i was subscribed in 5$ plan then i caancelled it and i went back to free ,
that was 1 or 2 weeks ago .
today 28-mar-2026 , figma took 17$ from my card , iam not subscribed and i never subsscribed to a 17$ subscription .
i want a full refund of the 17$ and i want figma to delete my payment info and my card from there data , this is not acceptable at all .
Hi
I'm not able to access billing details from the forum, but I've raised your post with our Product Support team and they're reviewing your request. Your case number is: 1819110, and they'll follow up at the email tied to your Figma account.
This resource may help explain what happened with the charge after downgrading: Upgrade or downgrade your plan → Downgrade or cancel your plan.
Please keep an eye on your inbox — we'll get this sorted. 🙏🏻
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