Hi! I just upgraded to pro but was signed in on another email that I don’t use. Can I get a refund as I’m going to sign up on the account I actually use.
Question
Accidently upgrade pro on unused account need refund
Hi
Thanks for reaching out about this. I understand that you purchased a Pro plan on the wrong account/email and would like a refund so you can subscribe again using the correct account.
We’re not able to access account details or process refunds here in the Figma Forum, but I’ve gone ahead and opened a support ticket (#1817091) on your behalf so the team can take a closer look.
Please keep an eye on the inbox associated with your Figma account — the team will follow up with you there with next steps.
Thanks for your patience.
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