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Dear Figma Support Team,I’m asorn, my Figma account email is [redacted by forum moderator to remove PII]. I encountered an error when publishing a plugin to the Figma Community: “We detected a change to your account details. Please contact support@figma.com to proceed”.Thank you for your help. I look forward to your reply.Best regards,

Hey Guys,I love love figma, is one of the best tools, I literally suggest it to everyone I know. However I accidently paid an annual subscription instead of Monthly, can I please get a refund? I’ve also created a ticket 10 mins after the purchase I’m just so very anxious because I really can not afford paying an annual subscription at this moment, please help, I’m so desperate

Today I had a presentation of our new Figma Make template with guidelines for our team at work. What a surprise that all the Template functionality disappeared! Does anyone have the same problem? Now I can only publish our private template to the community.

The Breakpoint screens are not linked anymore and I cannot do anything to fix this! I just paid for the professional account, and now I encountered this problem. Any solution to this, anyone? 

Why did you remove the feature to preview versions in the past? As I can see in this screenshot there is only one “Restore” link, I think it will overwrite current version right?That feature was very helpful to copy things from the past, and I can also refer to that design in history, to remember which decision I had made and why I made that decision.Please explain, or bring that feature back.

I can’t resize the window, either by dragging the sides, the corners, or double-clicking on the top bar. Additionally, clicking to move inside the window now moves the window, instead of the component. To move around the frame, I need to use the middle-button on the mouse.There is also a bug where clicking another component on the “Updates” list opens another window. Clicking the “close” button on one window closes all the windows, including the “Manage libraries” window. 

Olá, fui cobrado inesperadamente no valor de US$ 187,26 na minha conta.Eu tinha um plano de US$ 5 e não autorizei nem tive a intenção de fazer upgrade ou gerar essa cobrança mais alta.Gostaria de solicitar:O cancelamento imediato de qualquer plano pago ativo O reembolso total do valor de US$ 187,26 Uma explicação de como essa cobrança foi realizadaPeço, por favor, que verifiquem isso o quanto antes, pois essa cobrança não era esperada.

Hi thereEveryone in my class was able to get verified, except one student. She still gets the 7-day limit banner after several verification attempts. SheerID page says she reached her max attempts… Help, please :DColin

Hi Figma Support Team,I am reaching out as the Product Manager of Atomic Mail (atomicmail.io). Currently, our mutual users are blocked from signing up on Figma. The UI shows "Access denied," and the network payload returns a 403 error: auth.error.access_denied.This is a false positive. We are a legitimate, permanent European email provider with strict anti-abuse infrastructure (CAPTCHA, rate limits, spam filters). We are NOT a disposable or temporary email service.To confirm our legitimacy, major platforms like Google, Microsoft, and Spotify fully accept our domain for registration. Additionally, independent cybersecurity validators like ZeroBounce and Palo Alto Networks officially rate our domain as clean and safe.Could you please escalate this ticket to your Trust & Safety or Engineering team for a manual review to whitelist atomicmail.io in your authentication system?Thank you,Radiy KharisovPM, Atomic Mail

I submitted a plugin for review for the first time about 3 weeks ago.I didn't get an email confirmation but I did see “review” status in the plugins tab.Now I don't see the status and also didn't get any response email How can I get my plugin to be approved already?There's also no system in Figma for plugin handling which is very annoying!

This seem like a bug when prototyping with slot based components.If you have a component that change variant from a click or while hovering, this interaction breaks in the prototype when these components are put inside a slot based instance, and that instance is then turned into a new component.Demo of issue here - try clicking or hovering the Red instances.Design file here: My setup is like this:The child components change variant when you click or hover I then have a parent component that has a slot in it. If I put instances of my child components inside an instance of the parent component the prototype runs smoothly. If

We’re using variables for all font styles with Red Hat Text and noticed an issue with font weight, “Medium” particularly. When we double click and edit a text field, the font weight visually changes, but it still shows as “medium” in Figma. This doesn’t only happen to my file but everyone else shared the same set design system in our organization.I’m not sure if this is due to the installed font or a figma display issue. In the screenshot, “Gross sales” shows the updated (incorrect) appearance after editing, while “Deposit amount” reflects the original expected style.Does anyone has the same issue or has any idea why this happen? Thank you.  

I am not able to view my design on figma make, while in the backend the design has already been made. The loading icon is just running infinitely. 1. This is happening on both desktop app and mobile app. I tried refreshing, restarting and flushing the cache but not helpful. 2. This is happening for 70% of my files. 3. When i publish the app on a domain, it shows flawlessly. But in the preview i am not able to see. 4. I am not able to copy the frame on the artboard. I have premium subscription. My work is affected because of this. Please help with resolution.  

Hi, I created an interactive component that worked fine until one week ago (more or less). Now, when you hover on it the font changes and shows the message “Some missing fonts were replaced”

I am un able to publish changes to my Figma Sites URL https://rook-studios-site-2026-v1.figma.site/. I get the message "Site publish was unsuccessful-try again later or contact support”. Please help.

Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.Error ID: e34a9b17704644ecb3e96e6cae2947ac

Hi everyone,I am building an integration using the Figma REST API. I have a scenario where I need to fetch data (GET /v1/files/:key) from a file that has Password Protection enabled (Shared via "Anyone with the link + Password").Currently, when my script attempts to access these files using a valid X-Figma-Token, I receive a 403 Forbidden error.I have looked through the REST API documentation but cannot find a parameter or header to pass the file password.I noticed that when accessing via the browser, the client makes a request to an internal endpoint (https://www.figma.com/api/files/:key/check_password) which sets a session cookie. However, since the REST API relies on stateless tokens rather than cookies, this internal method doesn't seem compatible with standard API automation.My Questions: Is there an undocumented header (e.g., X

Hi, I’m really new in using figma. Usually our company are using adobe XD, then we plan to change to figma. Both of us don’t expose too much with figma, especially frame and rectangle. What is the different between them? Is using frame for everything such as button, card, etc is following the industry standard? Is that so, it’ll be the frame on the frame right, since it’s different from XD that use artboards is specific for the website layout.  Also, anything do I need to know else about figma?

I’m interested to know if embedding in an iframe can work. Has anyone tried embedding in a figma site url in a website environment such as wordpress/episerver or magnolia? If it does has anyone any examples or advice? Thanks you so much. : )

Hi, I hope there is a solution to my problem with the new figma site file. I have done many animations there for my prototypes and want to use them in my portfolio in Behance. The only way I know I can link a figma prototype in Behance is by embedding it with an iframe. I know how to do that from a normal figma design file (and it does display correctly) but I can’t seem to find how to do it from a figma site file. If I copy the embed code from a figma site file, the iframe displays the entire project, not only the prototype.I really don’t want to redo all the animations the old fashioned way in a figma design file because this takes way more time and it’s redundant.Can someone please save me? Is there a way not to animate this all over again?

Hi Figma Team,I am unable to open a Figma Make file in normal Figma Design mode.The "Edit in Design" option is not available.Can you please help me convert this file or guide me?Thank you.

Hi everyone,I’m currently navigating a procurement process for Figma organization lisence in Mainland China. As many of you know, China is not on Figma’s list of regions where they automatically collect Sales Tax/VAT (Figma Tax Guide).Our internal Finance and Legal teams require specific tax line items to be listed on the Order Form to fulfill local Withholding Tax (CIT) and VAT obligations. However, Figma has declined our request to add these tax items to the contract/Order Form.For those of you operating in regions not covered by Figma’s tax system, how do you handle this? Specifically: Compliance: How do you justify the discrepancy between the "Total Amount" on the Figma Invoice and the actual "Net Amount" wired after deducting

I can’t figure out how to fix this issue. Over the last two months, it has happened 2–3 times that the text styles in my canvases suddenly change. The letter spacing switches from 0.42 (our standard style) to –1.52 (I have no idea why this value appears).I can fix it by resetting the instance or manually reapplying the style, but the problem keeps happening.We use a custom company font, and all three designers on our team have the same font version installed. Only designers have edit permissions, and the styles seem to change randomly — once it happened while I was just viewing the frame, and other times when I wasn’t even working in the file.Could anyone help with this? Thanks!

I am currently a user who purchased and uses Figma for web design.I would like to describe the inconveniences I personally experienced while using the software and the issues I would like to see resolved.1. The last two tasks I worked on two days ago were rolled back. Although there is a record of the request made to the AI, the result was rolled back differently from what I saw last, and the credit was still taken.2. I clearly made the request properly and left detailed instructions on exactly which parts to work on and how. (e.g., Create an arrow at a certain location, but do not place it inside a specific shape; create only the "arrow" > Created an arrow inside a rectangle (twice in a row)).However, the result was that this was not performed properly, and only credits were consumed. Credit restoration is required for the rolled-back portion. Additionally, since you imposed credit restrictions despite payment being made by Figma, I beli