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13572 Topics
SohrabNiroo
SohrabNiroo
asked in Ask the Community
Figma beta desktop app not running

I used to have both Figma and Figma beta on my desktop, a few days ago it told me to update on next launch message like always and when I did, it didn’t run correctly anymore. I deleted the app and reinstalled it from Figma main source, but now it’s not coming up at all. No error, no reaction. Anyone else having this issue?

151
J
Figmate
30 days ago
nada_sharshera
nada_sharshera
asked in Ask the Community
Urgent Assistance Needed with Missing Files

I was previously subscribed to the Education Plan. However, when I attempted to renew my subscription, the process failed. Following this, I noticed that my files were affected. While I managed to fix the permissions, I discovered that some files are missing and cannot be found in either the drafts section or the trash.

31
J
Figmate
30 days ago
Ederson_Morche
Ederson_Morche
asked in Ask the Community
Maximum Image Size

I often use Miro to create a Mood Board for a project. I would love to do it in Figma but I can’t do it because of the current image limitations. The screenshots get very blurry when I paste into FigJam. The same happens in Figma.

458610
Benji_Greig1
30 days ago
Brian_Channell
Brian_Channell
asked in Ask the Community
Macbook Pro M1 does not sleep with Figma desktop

I’ve installed Figma desktop on my Macbook M1 but everytime I put the computer to sleep it keeps waking up. I have narrowed this down to the Figma desktop client that must be syncing which wakes up the laptop. I have shut down all apps and this is the culprit. Does anyone else have this issue? Any solution beside quitting the app at the end of the day?

4082
Emma_Tee
30 days ago
henrywhatson2812
henrywhatson2812
asked in Ask the Community
AI Tools to Enhance Design Assets

Hello Figma Community, As designers, we often encounter scenarios where low-resolution assets or outdated visuals need enhancement to fit into modern design projects. AI tools like Remini have emerged as a solution for transforming such assets into high-quality visuals. While Remini is primarily a mobile app, it can also be used on PCs, offering designers the flexibility to work on larger screens and integrate it into their workflows. If you’re interested in exploring this tool, here’s a detailed guide on how to use it on your PC: Remini for PC - Download Latest for Windows 2024. How do you currently handle image enhancement or restoration for your design projects? Have you tried integrating AI tools into your workflow alongside Figma? Let’s discuss the potential of combining such tools with design platforms for better results! Looking forward to your insights!

80
henrywhatson2812
30 days ago
Safaa_Iwidat1
Safaa_Iwidat1
asked in Ask the Community
Logo update in component library resets titles in instances

Hi everyone, I’m facing an issue with a Figma component: I updated the logo in the component library [the app bar], but this caused the title in all instances to reset to the default value (“Title”). The title and logo are separate layers, and I didn’t make any changes to the title in the library. There are more than 2,000 instances, so fixing them manually isn’t an option. Why is the title resetting when I only updated the logo? Thanks in advance.

60
Safaa_Iwidat1
30 days ago
Netanel_Malachi
Netanel_Malachi
asked in Ask the Community
Desktop app on Windows - app cannot change size or dragged on desktop

Since I upgraded to the new updated app this morning, the desktop app on windows 10 cannot change size or drag the app on the screen, it is set on a fix size and no way to drag the app on the screen

50
Netanel_Malachi
30 days ago
susanedison2812
susanedison2812
asked in Ask the Community
How to Manage and Optimize Video Content in Figma Prototypes?

Hi everyone, I’ve been working on a project that involves integrating multimedia elements, like videos, into Figma prototypes. While the design side of things is straightforward, I’m having trouble managing larger video files and keeping the prototypes responsive and smooth. Are there any best practices for handling videos in Figma? For example, is it better to compress the videos beforehand, or are there specific tools or workflows that work well for multimedia-heavy projects? I’d really appreciate any tips or advice based on your experience!

80
susanedison2812
30 days ago
Mikhail16
Mikhail16
asked in Ask the Community
No frame found for prototyping

Hi! I created a few components and their child to use in prototyping. Although I do see the frame is part of my component, when i try to prototype Figma returns a message that “A prototype needs at least one frame”. What am I doing wrong? https://www.figma.com/design/m5mUQ40EIXGKiQCfObSAVi/New-Trial-Design?node-id=78-44&t=Au9Sj5x2Pii4Howr-1

120
Mikhail16
30 days ago
wangpeiyi0223
wangpeiyi0223
asked in Ask the Community
Extra 1 line of white pixel when exporting using scale factor.

I found if I use a scale factor like 1.4x, 1.5x, the output image, will have one line of white pixel in on the right or bottom. When I switch to 2x, it works fine again.

20
wangpeiyi0223
30 days ago
Ryan_Welch
Ryan_Welch
asked in Ask the Community
Smart animation not working properly - dissolves instead

I’ve watched a ton of tutorials and looks up different articles, videos, etc. I can’t figure out how to get my animation to smart animate, not just dissolve. The file names are the exact same in the different layers. If anyone has any solution or advice, I would be very appreciative. Right now the trigger is on click as I try to figure out a solution. Figma – 7 Apr 23

28878
Gavin_Busath
30 days ago
Croakstare_Tickonne
Croakstare_Tickonne
asked in Ask the Community
How to create gradient from library colors

Hi all, I’m wanting to create a gradient from colors that are in my local library. As shown in the following image, if I have something selected I can select “Fill” and chose a color option from my local library. This is done by pressing the color preview (the color sample next to the RGB input field). However when I apply a linear gradient and select a stop, then press the color sample for the stop (as shown in the next picture), I cannot choose a color from my local library. Why not? Thanks!

151
maronov
1 month ago
watilo
watilo
asked in Ask the Community
Inner shadow hidden when using outside stroke

I have a rectangle with an outside stroke and an inner shadow. Given the stroke is set to Outside, I’d expect the inner shadow to appear inside. But the inner stroke seems to start where the outer stroke starts. When toggling off the outer stroke, the inner shadow appears as I’d expect it to. What am I misunderstanding about this – or is this a bug?

140
watilo
1 month ago
Jane_Levine
Jane_Levine
asked in Ask the Community
Is it safe to use expired account for file storage

My educational account has expired, and my files are now in view-only mode. Is it safe to leave them there for storage? I plan to use my free account for editing and designing, but copying everything over would be too much. Is there any risk of losing access to view or copy my files in the future?

91
SohrabNiroo
1 month ago
usama_saleem
usama_saleem
asked in Ask the Community
Ai Features there for a day, then gone

I had the Figma ai beta yesterday , now it’s gone how to resolve this bug?

747
Celine_Figma
Figmate
1 month ago
Nico18
Nico18
asked in Ask the Community
Layer section not appear on the right side bar on component

I create component, then I click on component and on the right side bar I cant’ see LAYER section… why?

642
Nellya
1 month ago
Rachel52
Rachel52
asked in Ask the Community
thick vertical lines

Hello family, while working on a project i accidentally clicked something and these thick but faint lines appeared across my frames. I am new to Figma and i’m not sure how to remove them. anyone to kindly help?

181
Nellya
1 month ago
Ann_Beaver
Ann_Beaver
asked in Ask the Community
How do I prevent ghost variables?

How can I prevent ghost variables? It is still a mystery to me how some of my components became homes for ghosts. For example, I haven’t touched checkbox since I added the variables in the first place, and today I learned that the variables weren’t updating with everything else… not sure why!! So many questions about ghosts… If I change the name of a variable, will that create a ghost or will it overwrite? If I delete a variable, publish (creating a ghost), but then re-add a variable with the same name will it be reconnected or will it still be a ghost? If I detach a component, will the variables still be connected to the library and get updated or will they turn into ghosts? If I rename a component, will the variables used in it become ghosts? If I move a component to another page, frame, or section in the library will it cause ghost variables? If a designer in a worker file overwrites a variable, will that variable update with the library or will become a ghost? How can I make sure t

90
Ann_Beaver
1 month ago
Kimmy_Le
Kimmy_Le
asked in Report a Problem
Texts are either moving by 1px to the left or the font is getting larger/thicker

Below is what my interactive component looks like. It’s set from default to hover. All it does is just add a line (a rectangle) underneath and changes the font color to black from grey. When I remove it out of the interactive component and do it manually before this before version. It works perfect. But once I use the interactive component feature, on hover it moves a bit. Really slight but it bothers me. It’s weird because it only does that for 1 out of 3 of the links that I have. Ex) Link 1 (navigates to another page once clicked on), Link 2 (navigates to another page once clicked on), Link 3 (opens an external link) Link 1 & 2 interactive components work fine. But Link 3 has the weirdness to it. It doesn’t stay in the same place.

326412
dennsi
1 month ago
Henrik_Hedegaard
Henrik_Hedegaard
asked in Ask the Community
Typography variables - weight is not displayed as variable in inspect mode

I’ve just applied variables to all our project’s text styles. It all works as expected. However, in inspect mode, font weight it still displayed as normal css value and not with css-variable. See screenshots. Is this a bug or me messing up things?

69121
dvaliao
Figmate
1 month ago
Farzona
Farzona
asked in Ask the Community
Changes published in library are not updating component instances in other files that use the library

Hi there, We have a team library with components, and other project files using instances of these components. When publishing changes to the master component in the source file (library) we stopped receiving the “Review and accept library updates” notification in other project files and obviously component instances were not updating. Yesterday (17.01.2023), this notification was appearing but the changes were still not applied in component instances in other files. This is an important issue, as all our work relies on the libraries working properly. Urgent help would be appreciated. Thanks. UPDATE: I tried solution #3 from this thread and it is still not working.

1222569
Prashanth_Ayesha
1 month ago
Geon_Tavares
Geon_Tavares
asked in Ask the Community
Click, hover and drag with weird behavior

Hi guys! Something happened to my Figma yesterday and it doesn’t seem to be back to normal. Clicking and interacting with objects and groups has changed completely. When I hover the mouse cursor over an object, it just doesn’t work, it’s not clickable and it’s not highlighted either, only on when I click very close to the edge on right side works and I can select (strange behavior). Sometimes, when I click on a group, it selects the last layer and not the group as a whole. Many objects in all my Figma become like this. What happened? I can’t drag screens around like before either after selecting as well either.

182
Geon_Tavares
1 month ago
Jenny_Ekelund1
Jenny_Ekelund1
asked in Report a Problem
People outside our company request view access on files that are only for invites

We’ve had several completely random people outside of our organisation requesting access to view files that they technically should never have known existed. How do they get access to our files? They have not been shared, they are all set to invite-only and only participants inside our organisation should be able to see these files. It’s happened at least 4 times with 4 different external people, all on supposedly locked and private files. These are company confidential files - how is this possible? How do we prevent this from happening?

473
Christi_Lim
1 month ago
raaz1
raaz1
asked in Ask the Community
I want to use first draft option in updated version how can i get?

Please i want to use the first draft option in the updated version how can i get? search for existing topics before posting! Press 🔍 at the upper right to search.

3475
Christian_Bohmisch
1 month ago
Naomi_Daniel
Naomi_Daniel
asked in Ask the Community
Track Changes in Slides??

Is there a way to track changes in slides, so collaborators can see what an editor changes? Does anyone know a way or clever workaround? (Version history is not useful. I looked into branching, and also compare-changes in dev-mode, but those features/functionality aren’t available in Slides. Looking for other ideas, please… Thanks!)

10
Naomi_Daniel
1 month ago
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