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Hello,I am a teacher at a local art and design school in Barcelona, and I have been using Figma in my classes since 2016. In previous years, my students were able to verify their student status without any issues. However, this year they are unable to complete the verification process.Our students use separate institutional email accounts (G Suite) that are different from our main school domain. When they enter these email addresses, the system does not allow them to verify their student status.Could you please advise us on how to resolve this issue?Thank you very much for your help.

hello i have an account that has expired, but cannot pay invoices and its not appearedwhy?

I was charged for prorated Professionalseats (monthly) for the period Oct 25 – Nov 25, 2025.I had already canceled my subscription earlier, so this charge wasunexpected and appears to have been processed in error. I kindlyrequest a full refund for this invoice and confirmation that mysubscription remains canceled to avoid any future charges.Thank you.

Hello!I have a project built in Base44 and was wondering if I can bring it to Figma. Basically, what I want to know if there is a way to import rather than build everything from scratch. Kind regardsRick

Issue While working in the Figma web app, the file often crashes and displays the message: “Something went wrong — Reason: crashed.”When It Happens:Opening large filesSwitching pagesEditing components or Auto LayoutAfter Figma has been open for a long timeExpected: File loads and works normally without interruption.Actual: Figma freezes and shows the crash screen, requiring a reload.Troubleshooting Tried Reload browser tab:Clear cacheDisable extensionsUse Incognito modeTry different browsersRestart computerThe issue still occurs.Request: Please investigate the cause and advise on additional steps or diagnostics to resolve the frequent crashes.

I can’t verify my account for education plan via college fees receipt as my college don’t provide education email id , even sheer id don’t help me    [attachment redacted by forum moderator to remove PII]

I am a university student with the Educational Plan but unable to locate any kind of AI feature like ‘Edit Image’ or ‘Create Image’ using Nano Banana. While doing some research, I asked the Figma bot about this and it said that this is only available to paid users and not students. But as per the Figma article, uni students get the professional plan and this plan should support AI features, so why is this not available to me? Is this for all educational accounts or is something wrong with just mine? Chat with Figma BotFigma Article 

I’m trying to import two large Figma files one is about 460 MB and the other around 750 MB. The import process stays in the “importing” state for a while, but the files never finish importing. On the import pop-up, when I click “Open in new tab,” nothing happens (using Figma Desktop). I tried doing this in both desktop and Chrome browser.Eventually, I get an error saying: “Figma server is unavailable—wait a bit and try again.”It’s been 3 days that I’ve been facing this issue. Could you please guide me?In console it’s showing 503 service unavailable error.Sentry event id: ec406d2b75484688a8d81dea8f2b8290

Hey, i’m trying to get some response for my case. I’m trying to verificate my student status with SheerID but it seems bugged and they doesn’t give me a good response. This is the bug  This is the SheerID support response.Pls, i have to continue an important project

I am unable to share Figma make prototype to Anyone and its restricted to within the organization. While this is enabled for Figma design files , is there some restrictions on Figma make?

The behavior when pressing “Esc” in the Variables panel is not working as expected. By default, whenever two or more windows are open, the last child window should be the first one to close when pressing Esc.In the Variables panel, the behavior is reversed, and the parent window closes instead of the child window.My suggestion is that, when a sub-window is open inside the Variables panel, pressing Esc multiple times should close each window in the correct hierarchical order. Reported behavior:Esc key behavior in the “Variables” panelExpected behavior:Esc key behavior in the “Styles” area 

I have been using the Copy Properties shortcut for years, but it suddenly stopped working in the past few weeks. I can still right-click to select ‘Copy Properties’ and use the keyboard shortcut to paste properties. Is this a bug after the updates?

I’m on a Professional Plan and I’d like to give edit access to one of my clients. Unfortunately, it says that “an admin needs to update his seat”, but I’m the owner of the file, I’m the admin. I don’t want to give my client edit access to my whole team, just to this file.Can you help me understand how to give the edit access just to one file? Thanks.

I've been setting up a webhook integration to monitor file changes, and I ran into some confusing behavior with the FILE_UPDATED event. I'm sharing my findings here in case it helps someone else, and to confirm if this is the intended behavior.My Setup:Plan: Professional Plan Authentication: Personal Access Token Scopes: My token has webhooks:write, file_content:read, and file_comments:read permissions. Integration Tool: I'm using n8n (a workflow automation tool) which receives the webhook events. My n8n instance has a public URL and is reachable by Figma. Webhook Event: FILE_UPDATED 

Hi everyone,I’m having issues activating my Figma Education license, and I’m hoping someone from the Figma team can help.My student verification was approved by SheerID on September 25, and they confirmed that there is nothing more I need to do on their side. However, I never received any activation or confirmation email from Figma, and my account is still stuck on the Free plan.My university email (which I used for verification) is a Neptun-based address that automatically forwards to my personal inbox. I cannot access the original mailbox directly, so it’s possible that the activation email was not forwarded correctly. Unfortunately, I have not received any message — not even in spam.I have already sent multiple emails to Figma support and to the education@figma.com address, but I haven’t received any reply yet.I really need access to the Education plan for my university studies and ongoing cours

Hello, I am trying to run through the MCP OAuth protocol to register a client on the Figma remote MCP server, running into an issue when calling the registration endpoint.After discovering the registration endpoint via the /.well_known/oauth-authorization-server call, I call the registration endpoint via:curl -sS -v -X POST "$REG_ENDPOINT" -H "Content-Type: application/json" -d '{    "redirect_uris": ["http://127.0.0.1:53195/callback"],    "grant_types": ["authorization_code","refresh_token"],    "response_types": ["code"],    "token_endpoint_auth_method": "none"  }' I get back from this a “Forbidden” response and without this response I can’t continue the OAuth protocol.Does client registration have limitations to prevent it from working on different domains and url callbacks at the moment? I am doing this in a context outside of Claude, Cursor, etc..

I honestly think Figma Sites would be far more valuable if it focused on becoming a true prototyping environment instead of a limited site builder.  Presenting prototypes in Figma is still messy:– The Figma UI gets in the way.– We end up sharing long, awkward prototype links.– We need separate URLs for desktop, mobile, and tablet versions.– There’s no real responsiveness — everything feels rigid.– And the final result still looks and behaves like a simulation, not a real product. Figma Sites could fix all of this if it became a staging environment for design:A simple, clean place to present work. No distractions. One single link. Real responsiveness. A space where stakeholders can actually experience the product, not just look at frames. Am I the only one who thinks this would be useful? 

Hi all, I’m using n8n to trigger automation when a new file version is manually created in my team.I’ve used other Figma webhooks with success but FILE_VERSION_UPDATE seems pretty inconsistent. I’ve had it triggered 2+ hours after a version is created, or no response at all.Is it a known issue? If yes, can we have a deadline on its resolve?

What is the correct Android frame size? Earlier it was 360w, but now Figma shows 700w for medium devices. Which one should we use?

 Hello everyone Since the update for the Figma site came out, I've been wondering how to run a carousel, whether based on an image or text. The Figma site doesn't support on drag. What solutions have you been providing for this? I have prototyped many complex carousels where each slide change causes radical changes to the page, something that excites me a lot when browsing, now how do I bring this to the Figma website?  

I’m struggling finding the auto layout panel.Anyone know where it is gone?

当组件嵌套在多个图层时，忽略自动布局的内容不会导致其大小与原始组件画布一同变化。 

Hi, I'm trying to publish my first plugin, but I can't set the price. I read that creators need to be accredited before pricing becomes available. Where can I apply for creator accreditation?Thanks!

✅ 1. Minimum 2 Directors At least one must be an Indian resident. ✅ 2. Minimum 2 Shareholders Directors can also be shareholders. Maximum allowed: 200 shareholders. ✅ 3. Digital Signature Certificate (DSC)Required for signing online documents.✅ 4. Director Identification Number (DIN)Required for each director.✅ 5. Company Name ApprovalName must be unique and follow MCA naming guidelines.✅ 6. Registered Office AddressMust have an address in India (residential/commercial).Utility bill + NOC (if rented) is required.✅ 7. Essential Documents PAN (for Indian nationals) Passport (for foreign nationals) Address proof (Aadhaar, voter ID

Github integration issue with FIGMA MAKE