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Hi. I have been granted access to 4 different Figma files. In my email, I click accept and it takes me to a screen that say “Hmm… looks like this file is restrictedTo access it, you’ll need to join the organization first. Do you want to ask a admin to add you to the organization?” and then says aske to be added. I have already been added. I login into my Figma account and see the invites and click accept, and get sent to the same way. I just want to view the file, but it will not let me after I have been given access. I have clicked asked to be added but none is getting an email to add me. Everyone else on my team was added the same way and none else is having this issue. I have cleared my cache, tried on a different browser, and made sure it was the right account. There is no reason I could not be able to view the file, because I was granted access and clicked accept but it still does not work. This has been happening for over a week now.

Dear Figma Team,I hope you are well.We are currently using your services and require your assistance with an urgent tax documentation request.To process payments correctly under Portuguese tax rules, we need:A signed Model 21-RFI, andA valid Tax Residence Certificate.Please note that the Model 21-RFI is already pre-filled and attached for your review and signature.Without these documents, we are required to apply a withholding tax of 28% on payments. Providing this documentation allows us to avoid this tax and process payments in full.We would greatly appreciate your support at your earliest convenience. If this request should be handled by another team, kindly forward this email or share the appropriate contact.Thank you in advance for your cooperation.Kind regards,

Hi team,I am currently evaluating your platform for a potential integration ( MCP Client with Figma MCP Remote server ). To proceed correctly, I need clarification on a few specific technical points. Could you please help me with the following?1. OAuth App Support – FOR MCP CLIENTDoes your platform support creating an OAuth application (MCP Client APP) for third-party integrations?2. Global OAuth Availability (Important Explanation Below) – FOR MCP CLIENTI would like to confirm whether your OAuth implementation supports Global OAuth.By “Global OAuth”, I mean:• The OAuth app (MCP Client ) that I create is not tied to a single customer/account.• Any user from any tenant/region who has an account on your platform can independently authorize my application.• I (as the developer) do not need to manually approve/access each user.• Users can simply click “Connect”, complete the OAuth flow, and

Couldn't load Make. Try checking your network connection or refreshing the page. (M2)

Hello, I am posting here because we are facing an urgent billing and seat issue, and although we already have an active support ticket, we have not received a response for more than 3 days. We are the Owner of our team(KIESRND), and this issue is now affecting our actual work. Here is the problem:  Our original seat setup was 2 Dev seats and 2 Full seats At some point, one Dev seat was unexpectedly changed to a Full seat As a result, we were billed based on an unintended seat structure During the process of trying to correct this, it also appears that an additional Dev seat may have been charged on a monthly basis We contacted Figma Support and received a reply saying that removing one Full seat could allow a refund However, after that reply, we have received no fu

Hi, i’m struggling with automatic superscript number that Figma show me only in old-style figure (on double digit). How can I put the normal number superscript? I’m using Volta Modern as a font. I dont see any variable in the thypograpy panel. 

I’m reaching out here because my Figma account has been suspended, and I haven’t received a clear explanation yet. Here are my account details: Email: (redacted by the moderator due to PII)I rely on Figma for my work, so this issue is quite urgent for me. If the suspension was caused by any policy violation, it was completely unintentional, and I’m more than willing to resolve it and follow all guidelines moving forward. If any additional information is needed to verify my account, I’d be happy to provide it. Thank you in advance for your help 🙏

Hi Figma Support Team,I'm reaching out to request the recovery of a file named 'Social Media' that was lost following the deletion of my Figma account.Here are the details:- File name: Social Media- Account email: (redacted by the moderator due to PII)- Account deletion date (approx): 19th Feb 2026I understand account deletion is permanent, but I wanted to reach out urgently in case recovery is still possible given the recency of the deletion.Could you please look into this and let me know if the file can be retrieved? I'd be happy to verify my identity or provide any additional information needed.Thank you for your time.

Dear Support Team,I am writing to request urgent assistance in recovering a critical file associated with my student account.The document is my Graduation Project, which was last updated in February. I have not moved or deleted the file, and it is currently missing from both my active directories and the trash folder. As this is vital to my academic work, I would appreciate your help in locating or restoring it.Please let me know what additional details or identifiers you require from my end to proceed with the recovery process.Thank you for your time and assistance.Best regards,Divyank

I have an icon component - it shows a single color selected in the properties panel and when I change it on a part of the icons changes to the selected color (even though it’s a single vector)

모든 모델들이 위와같이 에러가 나오는데, 해결 할 방법이 있나요?

When in a Figma Site project under “make” it isn’t possible to switch to the chat tab when editing creating/components. The top navigation chat/split/code is unresponsive. This is true in the windows and mac desktop app as well as the browser app (firefox and chrome). No matter what option is clicked the view stays on the 3 column layout: file | code editor | code layer (preview). It is not possible to use the ai chat to enter prompts.

Hi, I am experiencing errors with every Figma Make prototype I open starting sometime yesterday. They all have errors, they render with strange anomalies, elements which were interactive are no longer interactive.Some of the errors it is finding is some sort of Figma code errors, almost like it is looking at the code behind the figma interface in conjunction with the code for the make project. 

Ho provato il piano Professional e poi dopo che figma mi ha tolto 30€ senza capire perché, quando per italia il piano viene comunque 24,40€ al mese. Io ho annullato il piano tornando a free. Pero nel mio conto Revolut continuo vedere tentativi di Figma per prendere i soldi mensili. Voglio togliere la mia carta dal mio account Figma perché è free. Potete aiutarmi per favore.

The client has shared a file with me and given me “can edit” rights, but I cant edit. I am getting this error “An Admin needs to update your seat so you can edit file”. Any ideas? Thanks

I am using the education upgrade for Figma and some members of my team are able unable to access the files we are working on. Everything online about adding/editing seats is involves the admin page, but the ‘seats’ column in the admin members page is not there. My teammates need access to our project. Do you know of any way to fix this?

I started using Figma Make yesterday and subscribed to the Professional plan(full seat).The design copy feature was working fine at first, but when I checked again today, it seems to be disabled and I can no longer use it. img1) Figma Make, disabled design copy buttonI’m wondering if this is an issue on my side, or if there was any official announcement from the Figma team regarding this change. Thanks in advance.

When i pusblish my figma site, it is SO incredibly slow and not responsive at all. Furthermore the interactions are either moved or completely missing, when i go into my design file and run the prototype it is completely different. Also is there a prototype share link for the figma site or does it have to be published??

Hello,I would like to change the nickname shown in the forum to match my account nickname.Could you please guide me on how to do this or update it for me?Thank you.

Dear Figma Support Team,I am an active student at the University of Rzeszów (Uniwersytet Rzeszowski) in Poland and I am trying to get a Figma for Education plan.Unfortunately, the third-party SheerID automated verification system repeatedly rejected my valid student ID and eventually locked my verification attempts. When I contacted SheerID support, they stated they cannot offer manual assistance and closed my case.Since the automated system is failing to recognize Polish documents, could you please help me verify my student status manually? I have all the necessary official documents (student ID, official certificate of enrollment from the university) ready to provide.Thank you for your help.

I'm working on a lottery game system that has the same UX but different UI across 49 skins. I already built the main skin and created a variables library. I need to change the primitives colors to match the other 48 skins. Is there a Figma plugin for multi-theme creation? Or another plugin that would help me sort it clearly instead of doing it by hand?

Please help. Something went wrong and Figma is stuck on a black screen. I reinstalled it and have new drivers. I'm out of ideas. Does anyone know what could be causing this? [This post was moved by a moderator on March 21, 2026. Original location: "Добро пожаловать на форум (RU)." New title: "Figma displaying black screen — persists after reinstall and driver update.”]

Hey everyone,I was using Figma make heavily before the credit limit got activated. I’m way beyond the limit. If I purchase credits, will those be set off for the credits that I exceeded during the beta period? or I will be able to use what I purchase right away?  

У нас был оформлен годовой профессиональный план на 1 команду. Других пользователей мы не добавляли. Но неажиданно списалась оплата помесячная. Мы не добавляли нового редактора. Помогите решить вопрос. Мы надеемся что вы сможете вернуть деньги.

If i have the SimilarWeb extension Figma, Figjam etc won’t load.  They hang on the splash screen and ultimately Chrome asks to wait/kill the tab.  If i disable the extension it loads fine.  I’ve reported to them but would be great to get this fixed since it has over 1M MAU.   https://chromewebstore.google.com/detail/similarweb-website-traffi/hoklmmgfnpapgjgcpechhaamimifchmp Thanks,Anand