Get Solutions

HiFigma is now super slow.Just selecting and moving objects around has become a bad experience.This is major.Is it because of the thumbnails new feature (constant refresh)?Please allow us to turn it off.Thank you

I downloaded font “Lucida Grande” through online source. In design mode font weight appeared as “Bold” and in dev mode it should be “700” but it isn’t. It shows “600” due to this dev are keep getting confused. Same in case with Regular, in dev mode it appear as “500”.I search the issue behind and multiple sources says “its font file metadata issue,” i need to know how to resolve this. Please help out, I need dev to see the same value “700” instead of “600”. How should i do that?

Hi there! I published a plugin and am waiting for the review. When I try to launch the In-development version, it starts without any problems, but when I choose the published version (the one in the review), I get: An error occurred while loading the plugin environment. At the same time, I have another plugin that was successfully published, and I can open both versions without any errors. Is there something I’m doing wrong, or is it expected to return this error before the plugin is published to the community? Thank you.

Hi We are are on professional Annual plan, 2 members went on Maternity leave, so If I downgrade them to view only, will I save the money from the 2 seats or is it lost forever unless I reassign them?Thanks in advanceAndy

Why is there no plan for UI designers / developers? I would only need Figma design, the new Figma site and Figma dev .  But nothing. Will they add more plans later?

I cannot access my Figma account that was under my old work email address because they deleted it without telling me.

Hello, We use 8 point border radius in a few projects but Figma doesn’t have the level of control we need. Example: https://9elements.github.io/fancy-border-radius/full-control.htmlborder-radius: 55% 16% 59% 10% / 54% 7% 26% 10%  We use an elaborate group of shapes to build these larger shapes but it’s a bit clunky and devs need to approximate these radius. Question: How do would you solve this? 

Hey all, I’m having a particularly annoying issue when dealing with overrides on instances. I have a few basic components that make up the entirety of a navigation component. All of the names are the same between each component, object, nested components, etc. so overrides should be retained. Nav Item Nav List Group Nav List Sections Each of these use that first Nav Item component to make it. They all have the same exposed props/overrides and as far as I can tell, as I built these components fresh after my previous build showed the same issues, all layer names are identical between nested instances and thus should retain overrides. When using these to make my Left Nav component, the instances in the left nav component group shows all the overrides made in the properties panel. As you can see here: However, when I make an instance of that left nav component, those property overrides no longer are retained in the properties panel despite still showing the override content visually.

I’m trying to update some files. Apparently the old tags aren’t getting recognized? Two weeks ago it worked. Did Figma break some things regarding the big updates? Aren't you writing test? ;P Or am I doing something wrong here?  

Greetings.I’m so used to the function of ctrl + click, which ends the current line while you’re using the pen in edit mode, allowing you to start another line inside the same shape. Basically, it does the same job as esc key, but much more convenient. But as of the new update, it actually has the same function that it does outside of edit mode: Selecting nested layers…Now I don’t know about you, but the whole point of the EDIT MODE has been isolating the selection from everything else. It becomes quite annoying when I wanna end my current line and I have to look for somewhere empty to click, in order to end the line and not select some other layer. Is there an option to keep other layers isolated while in the edit mode? I’ve been used to this function for the past 5 years and I don’t wanna go back to extending my pinky towards the goddamn esc key! Worse is when I have a picture under my lines, and it will always exits the edit mode and selects the picture if I ctrl + click to end my li

Hey FamHope you’re well.It may be something simple but i feel im too deep in my work at the moment to realise it. When i select Preview option - all my pages fit perfectly. When i select Present - all the screens i have created sit to the right a bit like they dont fit. Any suggestions on what i might be doing wrong?  Preview viewPresent view 

HiHi,The new layer preview thumbnails are not helpful. They waste space and make it harder to identify layer types at a glance. Please keep the clear indicators (frame, auto layout, shape, image) — those are useful. Right now, it’s harder to navigate, and it slows down my workflow. Feels like an A/B test — but this version really hurts usability. Thanks.

Could you help me get access to this account, or can I update my email address from your end

Could you help me get access to this account, or can I update my email address from your end

Hello, I’ve got a component set that I want to assign a boolean to, for the visibility of the word “Owner.” I successfully assigned it for every variant except the one called “Open.”The options to hide the layer and to apply variable/property are grayed out, only for this text layer. It also prevented me from assigning the boolean for the entire component set. I can still change the visibility of the layer from the left panel.  I found a workaround by pasting “Owner” from a different variant, but can anyone explain why this is happening?  Here is the figma link: https://www.figma.com/design/cMcWnX5NQECJ5vcNzWoKRk/test?node-id=1-101&t=0VnqJiQ7GCU6ANYi-1

Hello to the Community!My problem is the following:I want to make a Login Screen and when 2 Textfields are prefilled with the correct values, the Login Button state should swtich from inactive to active.What I already did:Defined the components with the right pre-defined variables Used a boolean for the button state and linked it to the button Tried out manually in the Variants panel - works Put the button active logic into the password section, so it will be activated as a top down expirience Linked directly the textfield to the pre-defined variables, not the whole ObjectThe logic I am using is:When User field is filled correctly, userCheck Boolean becomes True When Password field is filled correctly, passwordCheck Boolean becomes True When userCheck and passwordCheck are True, loginButton should become TrueFor the rest, see the attachmentsIs my logic flawed or did I put it smth smwh wrong? 

So, I feel like making something that’s not text (like for example, a vector shape) look like it’s italic. Like, is it even possible?

getting a "Too many images" (>50) error when transferring Figma designs to Webflow

Title. Looking to get some metadata around plugin/widget use, is this possible? Thanks!

Really need to get deep into web development. Its a passion and as to am self learned. Senior developers in the house please aid the newbie 😅 .

When I use an instance of a component in another component, to enable its settings in the right menu, I add display properties of the component instance. At this point, the settings group is named the same as the layer in the layers list. If I rename the layer, I will see in the right menu that the name of the property group has changed in the right menu. It works well as long as I'm inside the same file.If I publish a component with such a renamed layer, then the first time I install it, I will see the correct display of the layer name. But as soon as I change the option in the child instance of the component, and then update the child component's wizard, the layer name resets to the initial one. This is only noticeable if the component instance has been modified. If we reset all the overlays, we will see the correct layer name again. Video on Google Drive

Auto layout is not including component on right side, only text on left…. 

Can someone help me pls??? I recently heard about the figma sites but I started creating my website in design. Is it possible to copy and past the layouts that are ready for the figma sites ir I need to do everything again from the beginning? 

Ive put in multiple requests for help @ https://help.figma.com/hc/en-us/requests/new but ive not heard anything back. im worried that if any of our staff log out and log back in using SSO they will lose their work. Please help. It would be great if you guys had some automated help like intercomm or even a way to see the status of a ticket that was in process. thanks.The main problem is after I changed our domain in gsuite. I logged out and back in via SSO and my work was gone. So I don’t know how to change the domain in figma so folks also don’t lose their work.

 Hello, I want to ask why the side menu in figma blurs when I don't put my mouse on it.