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Is there a way to contact Figma directly for support?They don't answer my email, I tried several times..

Hi, recently I encountered very weird glitch while prototyping in Figma. I did simple drop down menu animation but for some reason it looks glitchy (pls see video). You can clearly see the drop down menu section itself all move by one pixel or something when clicked. And the bigger problem is the price slider also move! The slider has no animation at all, and it’s not connected to the drop down menu at all!Anyone know what might be the problem here? I tried to clear figma cache but it didn’t help.Thank you very much. 

Hi i need some help, i am trying out Figma and I’ve developed a website design in maker that my client is super happy with and now need to move it to a development site for customisation - images, copy links etc.how do i take the make design to an editable website wireframe/design that i can customise then migrate the site to my development server - so it can eventually be deployed on the clients website If i wanted to take the design and build in elementor pro is that possible? I normaly build in elementor.any help/direction wold be appreciated.thanks 

The Figma menu items “Simplify vector” and “Offset vector” appear to be orphaned at the end of the menu, especially when a “Vector” node exists, which is where they should logically belong.It doesn’t affect functionality, but it clearly looks like a bug.  

I’ve encountered an issue that makes components harder to implement while using slots.Figma MCP doesn’t return any values for the flex properties, which makes no sense, because you need to manually specify what is already there and is available for other layers and adds more friction to the workflow itself. The annotation property exposing doesn’t work as well for some reason, so the only solution is to describe it using plain text.Can i get a confirmation that this is an intended logic or bug that will be addressed? Attaching example of output for slots, along with annotation that has exposed properties below:export default function TestSlotComp({ className, prop1stSlot2 = null, prop2ndSlot = null }: TestSlotCompProps) { return ( <div className={className || ""} data-name="test-slot-comp" data-node-id="2989:4635"> <div className="content-stretch flex flex-col gap-[var(--spacing\/0,0px)] items-start min-w-[1440px] p-[var(--spacing\/0,0px)] relative w-[1440px]" data-na

Hello, the work I was working on suddenly disappeared yesterday. I wasn't on the move, and I looked at the project and the trash can, but it's not in thereI also left a 1:1 inquiry (#1788905) because it's an important work piece and needs to be restored as soon as possible. When will it be processed? Has anyone experienced the same problem as me?[Screenshot redacted by forum admin/moderator to remove PII] 

This is my first time using figma make, so when I wasn’t seeing the prototype in the right canvas I just thought that it would reveal the prototype after we finished it. But after spending the whole evening prompting the specifics for my task flow the prototype is nowhere to be found. I included a screenshot if that helps. 

Hi,I’m hitting 429 rate limits when calling the Figma REST API (Images endpoint, Tier 1) in a way that doesn’t match the documented behavior for my plan and seat. My setupPlan: Professional (Pro) Seat: Full (editor on the files I’m calling the API for) Use case: Plugin that exports frame images via GET /v1/images/:file_key (Tier 1) for UX audits  What I’m seeingResponse: 429 Too Many RequestsHeaders:X-Figma-Plan-Tier: proX-Figma-Rate-Limit-Type: lowRetry-After: 396749 (~4.5 days) According to your rate limits documentation, X-Figma-Rate-Limit-Type: low is for Viewer/Collab seats (e.g. Tier 1 “up to 6/month”), while Full/Dev should get high (e.g. 15/min on Pro). So with a Pro Full seat I would expect high and per-minute limits, not low and a multi-day Retry-After. What I’ve already checkedThe files I’m requesting are in my own Pro team/workspace where I have full editing access.I’ve seen the same pattern reported by others, e.g. in this forum thread. What I’m askingWhy does the API retu

I have been having this issue since 2 months ago. Everytime I attempt to open Figma Mobile App and sign up/log in…..it redirects me to this pop up saying “Update or Switch Browsers….Figma requires Chrome 99+, Firefox 101+, etc”. I have been doing these WITH NO avails:Re-Installing Figma Clearing Figma & Chrome cache Installing newest vers of Firefox & Microsoft Edge for the sake of merely logging in Logging out from Figma Desktop app etc etcBtw, my device specification as for now:Samsung  - OS Android 16 Chrome 145  

TLDR: I’m experiencing an obvious bug in Figma Sites related to lightboxed marquee elements, related to the directional movement of the marquee (left or right).One of the pages on the website I’m building in Figma Sites is comprised of four rows of marquees. Every other row is moving in the opposite direction -- first and third are moving left, second and fourth right. Each individual element of the marquee is a clickable lightbox. This was all functioning perfectly for a few hours, but now, all of a sudden, the second and fourth rows (right moving marquees) are not clickable/the lightbox function is not working. I cleared my cache, reloaded the page, etc to no effect. In desperation I changed the direction of the marquee to the left, and suddenly the lightbox interaction for each individual image became functional again. This is clearly a bug! This site is supposed to go live in the next few days and I’m losing my mind over here. Can anyone address this issue?

Many government portals require users to verify identity numbers or check eligibility for public services. For example, many people search for things like BISP 8171 CNIC eligibility check or 8171 web portal verification but often struggle to understand the interface.Designing these portals with a simple UI and clear instructions can help users complete verification steps easily.What UX strategies do you usually follow when designing portals used by non-technical users?

Missing Publish as Template optionI tried to follow this article (https://help.figma.com/hc/en-us/articles/34716344138519-Create-and-update-a-template-in-Figma-Make), but I can’t see the “Publish as template” option. I’m the owner and an editor of this file. Anyone knows what’s going on?

피그마 메이크를 통해 개인 포트폴리오 블로그를 작업했습니다.블로그 형식이라 게시물 데이터가 필수적으로 있어야 합니다만,어제 오류 수정 요청을 한번 눌렀다가 모든 게시물 데이터가 사라졌습니다.지금 구직중이라 무조건 복구해야 합니다.이게 복구가 안되면 저는 다시 오랜 시간에 걸쳐 구직 준비를 해야 합니다.이런 문제가 발생하지 않도록 해주십시오.

Hi Figma Team,I've been experiencing a fatal bug for the last two days. Whenever I make a tiny change in "Figma Make," the entire prototype preview crashes and stays broken for 10-30+ minutes. I cannot preview any pages or my latest work during this time.This has effectively halted my productivity. As a paid user, I need this fixed urgently. Please see the attached screenshot for the error state.Thank you. 

Context: I’m creating a prototype in Make and want to rebuild using Claude Code.  Currently I download the Make file code and put in the project file and have Claude review it there.  Or I copy the design for a specific screen and paste into a Figma design file and have Clause review via MCP.  I’ve tried using MCP to connect directly to Make file but that isn’t currently supported (from what I can tell) Question: Is there a better way to do this?

A recent update makes it so it lists out every excruciating detail on what it intends to do based on your prompt:Let me check the exact spacing around that section: Let me get the exact text: Let me be more specific: Let me check the current state of the file: Let me try just updating the className: Let me check the exact formatting: Let me try the exact line number approach: Let me try again with proper spacing: Let me try a different approach - let me look at a larger context around this area:50+ messages later and it stops processing and fails to complete the prompt. It doesn’t generate a version for restoring either. It just stops working. This only happens since it was instructed to let the user know every detail it’s doing.

This is what I want to connect pathThe permissions look rightHi Figma community, I’m trying to use the newly released Code Connect UI and link it to a GitHub repository in our org. The GitHub App appears to be installed and authorized correctly (see attached screenshots). However, when I reach the “Select directory / path” step, the search field doesn’t return any directories. Typing known folders (e.g., src, packages, app) shows “No results.” ExpectedBeing able to search/filter directories in the repo and select one. ActualThe path/directory search returns no results and the list stays empty. What we’ve checked/tried GitHub App permissions look correct (org + repo installed; read access where required) Tried both Figma web and desktop (macOS), including a private/incognito session Disconnected/reconnected Code Connect, reinstalled the GitHub App, refreshed the repo list Reproduces on a monorepo (/packages/*) and a simpler single-package repo  Questions Is path/directory search g

I’m not able to publish any of my Figma Make projects. I have this error “Publishing is currently unavailable. Please try again later.”

When I go to Plugins → Manage plugins → Publish new version, I immediately get this error:“Figma detected a change to your account details, which is blocking you from continuing with publishing your plugin.”I have not changed my email, password, or any account settings recently.I am on the Starter plan and cannot publish my plugin update.My account email: [redacted customer PII - DJV 3/11/26]Plugin name: FigmaToJSONPlease help me remove this restriction so I can publish a new version.Thank you!

Question 1: Text box in figma buzz template is vanishing after clicking outside the art board. Is there a solution to this?Question 2: Does figma buzz supports .svg format logos/images?

Cookie consent has ceased to be displayed on websites, even when the option is enabled in the site settings. All cookies are now enabled by default, the window simply does not appear

I exported a file from Figma and opened it in Adobe pdf to edit. It shows dash-grid lines all over the doc and doesn't let me edit the pdf? Does anyone else face this?

Hello Figma Support,I accidentally permanently deleted a Figma file from the Trash.I understand that permanent deletion usually cannot be undone, but I wanted to ask if it might still be possible to recover the file from server-side backups.File name: Swizz.aiFile URL (if available):https://www.figma.com/design/f4h20xSmqhfP79ChsPR8y2/Swizz.ai?node-id=526-9245&t=o9uQu9AdGBcZXb5V-1Workspace: Syntech AGThis file is very important for my project. I would really appreciate it if you could check whether recovery is still possible.Thank you very muchSyntech

My Make projet sudenly generates multiple errors and then crashes, including unrecognized DOM elements and duplicate imports, but I've changed nothing since this worked fine about a week ago. Has something changed or broken? Anyone else seeing similar? nternal Server ErrorDuplicate declaration "DConfig" 16 | } 17 |> 18 | export function DConfig({ | ^^^^^^^^^^^^^^^^^^ 19 | item, 20 | question, 21 | open, at File.buildError [as buildCodeFrameError] (node_modules/.pnpm/@babel+core@7.28.4/node_modules/@babel/core/src/transformation/file/file.ts:257:12)...Internal Server Errorcomponents/QView.tsx: Identifier 'DConfig' has already been declared. (18:31) 16 | import { Badge } from "./ui/badge"; 17 | import { Tooltip, TooltipContent, TooltipProvider, TooltipTrigger } from "./ui/tooltip";> 18 | import { DQ, DConfig } from "./utils/dUtils";...PM [vite] (client) Pre-transform error: components/QView.tsx: Identifier 'DConfig' has already been declared.

Hi Figma Support Team,I'm writing to request a cancellation and refund for my recently purchased Professional (Full Seat) plan at $20/month, which I subscribed to under a fundamental misunderstanding of how Figma's permission system works.What happened:A colleague invited me to collaborate on their team project. After accepting the invitation, I noticed I only had view-only access and could not edit any files. Assuming this was a plan limitation on my end, I immediately upgraded to an individual Professional plan, expecting it would grant me editing access to the team project.However, after subscribing, I still have no editing rights in the team project. The $20 charge has been applied, but I am completely unable to use the feature I paid for.What I've since learned:I now understand that in Figma, editing permissions within a team are governed by the team's plan and the seat assignments made by the team admin — not by the individual subscriber's plan tier. My individual Pro plan only u