Ask the Community

How do I remove or unlink a Figma account from Stripe? Because I have set up a Stripe account on the wrong account by accident. The Figma account that was used to connect to Stripe was my alt account (mainly used for educational purposes). Btw I’m writing all this on my main account. Hope to hear for a solution 🙂

I know that the AI features are being rolled out in phases and not all at once, but a while I got the intro message and had them available, but now I’m not seeing them. One thing that did change recently is my company upgraded from a Professional license to an Organization. Could this be why I no longer see the AI tools available?

I have a shopping cart icon, that grows briefly, then shows a number alert with the number if items (this is a different state of the icon with variable number). If you click the plus button, that number increases, and if you click the minus, the number decreases. When it gets below zero, I want the shopping cart icon to revert to the default state (without the number). I have tried many different conditionals. Everything works, except that it never reverts back to the default state below zero.

Hi! I have made a carousel from Material Design 3 with 7 images which I need to add to my Android-design, where when you drag it will have a certain animation and move the way you drag it (see example): Material Design I have added it to my design, and when trying it out on my PC it works, though when testing it on my Phone the side scrolls down instead. It seems like the dragging is understood as scrolling. Though when adding a horizontal scroll to a carousel it works. Does this mean that if I want to have a carousel with horizontal scrolling on Phone, I can not use the drag-option in prototype? This means that I won’t be able to create it like the Material Design 3, as it won’t have the animation I want… Any comments are appreciated!

Hi have this project where I made my button animation using a component and variants and it works well on its own. I now have another component that I wish to make appear after the animation. But I want it to appear only when the button gets clicked not after a delay. Unfortunatly since I used the “on tap” option for the animation I can’t use it to link it to my popup component and when I use any other option I can see the pop up but the animation doesnt start. Is there any work around for this problem, Thank you!

Hello community, do you know of any good video course about design system, from beginner to advanced or do you have any recommendation in this matter? Thanks for your help.

I am reaching out for assistance with a problem I’m facing while trying to publish my component library. Currently, I’m encountering the error message “Unable to publish 1 change to the Team Library.” To troubleshoot the issue, I followed a systematic approach and discovered that the problem lies with a specific component, component A.1. Surprisingly, when I removed component A.1, I was able to publish component A without any issues. I carefully examined component A.1 for any potential problems, but couldn’t find anything amiss, and I managed to publish it successfully as an individual component. However, the problem persists once I reintroduce component A.1 back into component A. As a detail to note, all the required fonts are available within the components. I would be extremely grateful if anyone from the community could provide insights, solutions, or suggestions on how to overcome this obstacle and successfully publish the entire component library. Thank you all in advance for yo

Hello, I submitted my application for the Figma community quite some time ago. Can anyone assist me in getting my account approved? @Josh @christopherdeane

Я думала, что удаляю просто команду, вытащила из нее все проекты, которые в ней были, и удалила команду. А потом поняла, что не могу найти ни один другой проект, который за год создала в фигме. Я восстановила команду, но проекты не могу ни найти, ни восстановить. Как их вернуть? Никто не знает? Однажды мне удалось спасти файлы из истории, но как восстановить все удаленные файлы - это к кому надо обращаться? Там такие мастерписы были(

Hi, I am learning Figma by ‘Reverse Engineering’ an app I am creating. It is a fairly simple app with a navigation bar and a content screen which changes according to the selection made in the navigation. In Figma I have created a screen with nested frames. One of the frames, the navigation, contains buttons which will have interactions that take you to the relevant content screen (frame). Trigger is On Click Action is Open Overlay Overlay is ‘the relevant frame depending on which button is clicked’ Position is Manual Animation is Instant This works fine for the first button you click. After that there are no interactions, clicking another button in the navigation does nothing and there is no change in cursor when over a button. I would have expected that I could continue to click buttons to change the content frame. Is this by design or am I missing something? Link to file [https://www.figma.com/design/LkrvgYYLih2XcKIkNSEosW/Portfolio?node-id=66-5014&m=dev&t=TRogQGZ98MfHZGqc-1

Any reliable colour contrast checker plugins, WCAG 2.1 Color Contrast Checker A11y colour contrast checker these are glitching.

Hi! I’m having issues enabling some of Inter and Inter Display open-type features in Figma (I’m currently using version 4, not the Google Fonts version). For example, discretionary ligatures only seem to work on Inter Display, not Inter, and I can’t find a way to enable round quotes and commas (ss03 option doesn’t show up in the type settings details and ss04, which refers to square quotes, only shows on Inter Display, when it should be available for Inter as well). Some character variants like compact t’s and f’s are also not showing up in the type settings. Is this normal?! Why am I not seeing all of the open-type features that these typefaces have to offer? Can anyone help? Thanks 🙂

Error finalizing plugin: Validation failed: User is not allowed to publish this plugin or widget. Please contact support@figma.com. I’ve contacted support@figma.com, but still haven’t received a response. Is there anyone who can help me resolve this issue?

Hi, I would like to know what I need to do to upload my design on Figma lives on my site www.fitnessmegawarehouse.com , Please advise?

Its been so long yet im not having AI feature in my account. im a subscription owner of Figma and last ui update was also delivered late to my account. It was very very late. this time i would appreciated if the feature given to me in time.

This is my ticket number, It’s been days no one is answering

I accidentaly permanently deleted an important file. Can you help to restore the file please!

Hi! I have a component library in Figma shared across projects. I’ve updated the “Header” component and updated files that used this library. Some of the titles in the header component, for unknown reasons, shifted to the right. However, if I click on them, they immediately take the correct position. If my colleague opens the same file and frame, it’s still shifted to the right for her. Could you help us understand why this might be happening and what we can do to resolve it? Thank you! How it looks shifted: How it changes the moment I click on the component:

I want to create a profile picture selection screen that changes the picture at the top of the screen when you click one of the bottom ones, how do I do it?

I am new to Figma and am trying to figure out the software as I create a mobile app prototype. This is not a paid project - this is a learning situation. But now I’m stuck. I am attempting to do two different things: create an accordion list with corresponding icons on the left of the headings and a toggle switch to the right of each heading - but left of the up arrow (open button). Once that has been accomplished, I need to insert this masterpiece into my user settings screen frame and make it all work smoothly. What is stumping me is the auto layout feature. I’ve been trying for two days—trial and error—to customize the accordion list (attribution: Pixel Happy) and have the list working, but I cannot figure out how to insert the icons and toggle switches without messing up the layout/functionality. Animate a nav bar—I have designed the icons and background, but when I try to make it all come together, something goes wrong with the interaction. I am on a time crunch, with only a f

Hi, filled out the form for education access and created and account through that process. However, my account is limited and still states “Free.” Is this how it is supposed to work?

Attempting to import a 17MB DNG image (via drag and drop) and just getting the 'Failed to import…Format not recognized or failed to convert). Anyone know the cause of this? I was under the impression that Figma would just proportionally scale it down. Thanks

Hello, I’m a subscribed user and I was working on more than 10 projects. Now I opened the Figma and unfortunately I can’t reach my projects at all. Please help me find them. Thank you.

We have three users feedback same error, what does it mean? How to fix it?

Please i need to access to the UI3