Ask the Community

Hey ​@Celine_ ,First of all, thank you for reaching out to me.I would like to let you know that my Figma account is still suspended when I try to log in via Google. Kindly restore it as soon as possible, as there are many important files in the account.Ticket ID: #1871351Regards,Pixel

Hi everyone,I’m currently working with Figma Sites and I’m trying to find the best workflow for client presentations and feedback.When I share a prototype from a regular Figma Design file, the client can: view the project in preview/prototype mode navigate through the pages leave comments directly on the design However, when I use Figma Sites, I’m a bit confused about the sharing workflow.My questions are: Is there a way to share a Figma Sites project with a client so they can view it in preview mode without needing the published .figma.site link? Or is publishing the site currently the only way for clients to experience the project like a real website? Also, from what I understand: when sharing the published Figma Sites link, the client cannot leave comments directly on the live/preview experience while comments are only available through the Design/Prototype file Is that correct, or is there another workflow I might be missing?At the moment it feels like I need to maintain: a

Hi Figma Community,I’m reaching out to inquire about the current review timeline for new plugins. I submitted my plugin, "VINUFIX," about two weeks ago (on April 7th), and it is still showing as "Under Review."I understand that the typical turnaround time is 5–10 business days, but since that window has passed without any updates or feedback, I’m starting to wonder if there’s a general backlog in the review queue or if there might be an issue with my specific submission that needs addressing.This plugin is a vital tool for my team’s internal workflow, so we are quite eager to get it up and running. I am more than happy to provide any additional information or make necessary adjustments if something is holding up the process.Has anyone else experienced similar delays recently? Any advice or insight from the Figma team (or fellow developers) would be greatly appreciated!Thank you for your time and support.Best regards,혜진 hyejin 

Hi everyone,The plugin PPTX to Figma Pro was submitted for review on March 31, 2026, and its status still shows “In review” with no updates or feedback received yet.This plugin is designed to help users import PPTX files into Figma while preserving layout, text, and styling details accurately. I’ve confirmed the plugin complies with all Figma plugin review guidelines, but I’m unsure if there is a delay in the process or any additional information needed from my side.If there is anything I need to adjust or submit, or if you could share an update on the current review timeline, I would greatly appreciate your assistance. Thank you so much for your time and support!

Hi everyone,Has anyone else encountered problems with long blank text copy paste? Sometimes copying large blocks of empty space from documents or webpages seems harmless, but pasting them into forums, chats, or editors can cause issues.It can take up unexpected space, slow down scrolling, or even crash certain apps. I’ve tried stripping formatting or using plain text tools, yet long blank text copy paste still creates headaches with very large blanks. Curious if others have a reliable method to handle it without manually deleting hundreds of empty lines.

I have been working on this new website project. I am using the smart animate feature in several places. Whenever I click to trigger the animation, the screen scrolls up for the amount of time set for the animation. If I set 100ms, then for that time, I am scrolled to the top of the website screen and scrolled back again. I miss my element being animated. The only thing I see is a quick glimpse of the header section of the website. I have tried to restart my Mac, restart Figma, and open my file in the browser version. I even tried to clean up the cache and nothing seems to help. I tried to use “instant” in animate, it is working fine. I have no idea of how to fix this problem.

I have connected ChatGPT and Figma and it drew a nice designs, but after edit number 5 it stopped and now ChatGPT falls back to standard image generation, saying that “You've reached the Figma MCP tool call limit for your View seat on the Professional plan”. Where can I see and track these credits? How to add them? How to optimize them so that on Pro plan I do not get this after 5 prompts?

I’m not able to connect Free Figma Account with Free cluade account in browser. Can anyone help me to solve the problem?

Hello, I have submitted my plugin almost 4 weeks ago still it is in pending and I also got ‘Update: Lokum: AI Design Review follows data security best practices’ email but still in review.Is this normal?My plugin https://www.figma.com/community/plugin/1623800599793273567

Hey Figma community 👋I'm visualizing 7 levels of customer journey design (think: intent → execution, each level building on the last). Right now it lives in a horizontal format and it's... a lot of scrolling. Not ideal for stakeholders trying to actually absorb it.To be clear — this isn't an interactive prototype. It's a static design artifact that needs to communicate layered complexity clearly and beautifully.Here's my challenge:• 7 distinct levels, each with a name, focus, definition, and output• They're sequential AND interdependent• I want people to grasp the full picture AND be able to zoom into a single levelIdeas I've been considering:• Accordion-style sections within a frame• Nested frames or expandable component cards• A radial/layered diagram instead of a linear table• Progressive disclosure using overlapping cardsHas anyone tackled multi-level frameworks in Figma in a way that feels clean and digestible without losing the structure? Would love to see examples or hear how y

screenshot from Figma standalone appHi all, I’ve been attempting to learn Figma on my own for a year or more. I’m still stumped when it comes to how to tell my developer about padding and margin and special characters. I’d like the dev to use the … ellipsis special character but the best I could do in Figma is to tighten the letterspacing of three period characters, and leave a comment on the board. I’ve read here on the forums that designers are unable to communicate margin without an invisible spacer box?I have laid out this tiny card view which could show up as a card on its own, or have a active state with the yellow highlight ring, or have a photo under it. For now, I’ve turned the card alone into a component. I stretched the text box of the number id 593052… to touch the blue border  and added 4px paragraph indent. (because when i originally built it, i moved the blue selection box of the text 4 pixels over from the edge.) I don’t have a way to indicate padding for the right edge

Hi all,I submitted a public OAuth app for review on March 26, and as of today it's been about a month without any update — no approval, rejection, or requests for changes. The submission page mentions a 5–10 business day turnaround, so I wanted to check in here.A few details:- App name: Brilliant- Submission date: March 26, 2026- Scopes requested: file_content:read, current_user:read- Testing instructions were included with the submissionTotally understand there's a backlog right now, but would really appreciate it if someone from the team could take a look and flag it internally, or let me know if anything additional is needed from my end.Thanks!

Hello everyone,My Figma account has been suspended. Could anyone please help me contact the support team to recover my suspended Figma account?Regards,Pixel   

My education plan expired, so I paid for the pro plan, but all the existing files are gone...The email address is the same, and there is nothing in Draft or deleted files.I don't have any special emails..What should I do in this case?I can't even connect to the pygma link I wrote before

Hi there! I discovered slots are now in open beta and I'm really excited to get started with it. However, in my design system I previously used the Slot Editor plugin. How I'm looking into how to migrate that. I've checked the migration docs Figma offers but I don't think it applied to my use case.For example, we have a fold component which structurally looks something like this:in which the "Content <slot>" is what we use for the plugin.Just turning that into a Figma slot doesn't work, as updated instances lose their slot content.Anyone found a workaround for this? Or will it require an entire rebuild and check of all instances (Which are a lot) ?

Hello. Macbook Air resolution is 2880. The size of the layout in the Figma app is 1920. If I zoom to 100%, the layout doesn't fit completely on the screen, is that supposed to be the case? Thanks

Hello Figma Team,I would like to request a refund for a Dev seat that I purchased by mistake earlier today.Details:- Account email: [redacted by moderator to remove personal information]- Plan: Dev seat (Professional plan)- Purchase date: 26/4/2026I misunderstood how Dev seats work across teams/projects. After purchasing, I realized that this seat cannot be used for the project I actually need access to, so the purchase is not useful for my use case.The purchase was made very recently, and I have not meaningfully used the Dev seat.I would really appreciate your help in processing a refund for this transaction. Then I will request my team leader own his workspace to purchase again dev seat.Please let me know if you need any additional information.Thank you very much for your support.Best regards,  Nam

Hello tout le monde,Je suis entrain de créer un site par le support figma design et non figma site parce que les fonctionnalités sont plus intéressantes et diverses. Problème je voudrais le publier maintenant et en cherchant il fallait utiliser figma site, est-ce-que quelqu'un a la solution afin que je puisse le publier à partir de mon fichier figma design ?Merci ;) 

Hi guys, I’m experiencing very annoying Coil Whine from my PC Desktop whenever Figma animations are active. I do not hear this when watching YouTube videos, or when playing large Movie files (eg; 4K 60gb .MKV’s using VLC). Appreciate this question maybe a specific PC/GPU/Power Management issue, but hoping somebody in the Figma community has also experienced this, and may know a solution. It’s very distracting when trying to work, and this is on a relatively new and powerful PC system (Intel i9 14900KF, RTX 4080 Super, 64GB DDR5 Ram, Win 11). Thanks in advance 🙇

Figma’s help article indeed says that Gemini CLI cannot write to canvas with remote MCP server.  Was wondering when that support would be added?  As a heavy user of Gemini CLI, was hoping to not have to constantly switch to Claude Code when I experiment with designing!Much appreciated.

Hi, so i wanted to make a navbar animation, but i cannot make the navbar responsive AND animated AND fixed in place (so it moves down when im scrolling). I am going insane, heres the problem below. The problem is that because the navbar is not inside hero section i cannot make this animation and i dont know how else i can do it while containing both animation, responsivness and it being fixed in place - desperate design student.

I’m creating an interactive dropdown component. I’m using variants. When the dropdown opens to display the menu items either it pushes the elements below it (using auto layout), or the menu opens behind the other elements. I have Youtube videos, I have followed other questions in the community and elsewhere and nothing seems to fix the issue. I have tried changing the canvas stacking to ‘First on Top’, I have tried clip content, I have tried ‘Bring to front’. I tried using overlays but then i’m not able to display the selected option. How do I fix this? I would really appreciate any help!

Hello, I registered for Config 2026 and forgot to request a visa invitation letter during registration. I already have my registration confirmation email, but replies to events@figma.com say the inbox is unmonitored.Could someone share the correct next step to request a visa invitation letter after registration? (My visa application country is France)​

Hi everyone,I want to share my situation because it mirrors patterns I've seen in other threads here, and I'd love to understand if others have experienced the same.I've been on Figma's paid plan since mid-2025, paying a consistent €24.40/month for roughly 8 months. Then in March 2026 my invoice climbed to €57.86, and this month — April 2026 — I was hit with a €627.28 charge.Here's the full breakdown:1 Full seat: €20.00 15,000/mo AI credits: €351.00 Billing adjustments (AI credit updates): €143.16 Taxes: €113.12 Total: €627.28I want to focus specifically on that €143.16 "billing adjustment", because I find it the most opaque part of this invoice. Figma describes it as "charges for updates made since your last invoice, prorated from the date of change"— but I have no idea what change triggered it, when it happened, or how the amount was calculated. There is no itemized breakdown, no date, no event I can trace it back to. It simply appears as a lump sum on top of an already unexpected €3

Pessoal, alguém pode me ajudar com uma dúvida no Figma? 🙏Antes eu conseguia usar a opção “Colar como camadas de design” (aquele ícone ), mas agora ela fica desabilitada pra mim.Já tentei copiar prints, imagens e até conteúdo de sites, mas mesmo assim o botão não ativa 😕Alguém sabe o que pode ser? Mudou alguma configuração ou é algum requisito específico pra funcionar?Se alguém já passou por isso e conseguiu resolver, agradeço muito a ajuda!