Ask the Community

The problem is that I ran out of space in my email, so the letter wasn't sent. I freed up some space, but the letter still hasn't arrived. How can I get a link to restore the team again? support hasn't responded to me for 24 hours

Why does the slice tool move everything out of the way instead of sitting on top of what you want to slice? It does this even if I’m on the top frame. Coming from adobe I’m completely lost as to why this functions like this. The goal here is to get half of a section exported. Is there another way to do this?  

Hello. We are looking for a way to create banners at scale in various sizes (ex. 300x250, 250x250, 970x250). The solution right now is that we are using a Component that we copy over all the banners. And that works for one single set. The trouble shows up when we try to have 2 (Master) Components within the same file. Basically Component A (image) drives many banners.But if we copy Component A (image) to become Component B (image), the connects to its associated banners are lost. Can this be done in Figma - directly? Or Buzz? Or using a plugin? Thank you.

Hi everyone,I’m working on a design case study for a client and I need to create a key visual and then adapt it into at least 10 different digital ad formats (Instagram feed, stories, reels, YouTube banner, email header, display ads, etc.). I’d like to automate this process in Figma using Auto Layout + Variables, so that when I update the main KV (texts, colors, images), all other formats adapt automatically.I already know the basics of Auto Layout, but I’m not sure how to structure the file to make it scalable and avoid manually adjusting every format.Do you have any tips, workflows, or even free plugins/templates that could help me speed this up?Thanks a lot 🙏

I want to use a pen tablet in Figma Design. It basically works out of the box. The `Pencil` tool supports pen pressure, but how can I disable this?I want always to draw with a fixed width (like when I use a mouse). For example, in Photoshop, we can easily disable pen pressure from brush settings. 

Hi everyone,I have been trying to import JSON file in Figma variables, But run into error all the time.This is my JSON code, what I’m doing wrong? is there any documentation for JSON format?[ { "name": "neutral/50", "type": "COLOR", "value": "#F6F5F4", "description": "Page backgrounds, app canvas" }, { "name": "neutral/600", "type": "COLOR", "value": "#796F6B", "description": "Tertiary text, metadata" }, { "name": "neutral/700", "type": "COLOR", "value": "#5E5652", "description": "Body text alternative" }, { "name": "neutral/800", "type": "COLOR", "value": "#453E3B", "description": "High-emphasis body text" }, { "name": "neutral/900", "type": "COLOR", "value": "#2D2825", "description": "Pri

when paste image in Figma firefox browser. firefox showing “Paste” button Can anyone tell me how to stop this?

I am on a free plan but would like to publish my site. I only need a basic starter package. How do I do this? 

Hi, I hope there is a solution to my problem with the new figma site file. I have done many animations there for my prototypes and want to use them in my portfolio in Behance. The only way I know I can link a figma prototype in Behance is by embedding it with an iframe. I know how to do that from a normal figma design file (and it does display correctly) but I can’t seem to find how to do it from a figma site file. If I copy the embed code from a figma site file, the iframe displays the entire project, not only the prototype.I really don’t want to redo all the animations the old fashioned way in a figma design file because this takes way more time and it’s redundant.Can someone please save me? Is there a way not to animate this all over again?

Hi, well I have issue in my icon library that some icons are not changing colors when using them in other files/projects. I know that fix is to do CTRL+E and publish library but I have several hundred icons and that’s not possible because If I select all of them and click CTRL+E it will merge them. Is there some other fix ? I know that color not changing is known Figma bug. 

Hi everyone! Can I resize components and elements with autolayout enabled? I need to adapt a desktop wireframe for a tablet, but I don't know how to do it.

Has the “Rasterize Selection” option been removed?The old instructions say to find it under the Object menu but I can’t see it there on my end.

Since Feb 12th, Make was loading a blank canvas with no error message. The layout UI appeared but the preview area stayed empty. In DevTools I could see realtime connections established but no data coming through. Later the behavior changed — now it shows “Couldn’t load Make” and the request: /api/make/fetch_ds_code_gen_status returns 400 Bad Request. Important observations:  Figma Design works perfectly (multiplayer + editing OK) Only Make is affected Happens across multiple browsers and devices (Mac + iPad) Same behavior on different networks (home Wi-Fi and mobile hotspot) Clearing cache, reinstalling browser, disabling extensions, and logging out/in did not help Network requests are no longer failing — the backend seems to refuse initializing the Make runtime This started after a connection

Hi everyone,I’m working on a dashboard UI where I have a text element with two states: Default → simple text view Editing → the text appears inside an input field These two states are created as variants in a component set.I also have an Edit button, but it is located outside of this component. I’m trying to prototype the interaction so that when the Edit button is clicked, it changes the state of that separate component from Default to Editing.What is the best way to prototype this interaction in Figma?Thanks in advance.Belal.

Hi,I made a website in Figma. I shared it with my collegue developer but he can’t export. He sees the file but he doesn’t see the export panel. I’m a newbie to Figma so I hope someone can help.  I have tried various options.First option I tried was to share it through the share panel while my design is in my drafts. Sharing by e-mail invite and by just sending a link. The option: viewer can copy , save and export form the file is checked Second option was adding my design to my team. I’ve invited him to my team. I gave him a developers suite and later also a full seat. While paying 27 Euros it still doesn’t work. Last option we’ve tried is sending him the file. Now he can export but also can change the whole design as he is allowed to do everything such  as move objects, changing colours  etc… What am I missing here and I am doing wrong?  Hopefully someone know the problem. 

I am trying to connect the supabase photo bucket property to Figma Make, but everytime I go to upload an image, this came up  

Hi everyone! I’m currently working on eCommerce app development and would love to get your insights on best practices for creating a user-friendly shopping experience. I’m especially interested in:Navigation design — How do you structure menus and product categories for easy browsing?Checkout flow — Tips for reducing friction and cart abandonmentResponsive layouts — What are your go-to patterns for mobile eCommerce UI?Payment integration — How do you design for multiple payment options without clutter?Engagement features — Wish lists, push notifications, personalized recommendations?Also open to recommendations on tools, plugins, or Figma UI kits that help streamline the design process!Looking forward to hearing your experiences and examples!

I’m building a public Community plugin that integrates with POEditor. I need a reliable way to identify the current Figma file (file key/ID) so I can associate exported/imported translations with the correct file. This is important because text node IDs are not globally unique across files, so the same node ID can exist in different files.From the docs, it looks like figma.fileKey is only available to private plugins via enablePrivatePluginApi. Is there any supported way for a public plugin to access the current file key/ID (or another stable file identifier)?If this isn’t possible today, what’s the recommended best practice for public plugins that need to associate data with a specific file?Details: Plugin type: public (intended for Community) Use case: linking file -> POEditor project What I’ve tried: figma.fileKey (undefined in a public plugin) Ideal outcome: Send POEditor t

Hi, I’m unable to sign in to my Figma account. The issue is that the authentication code (for verification/login) is being sent to my old Gmail account, which has become inactive. I no longer have access to that email, and I also don’t remember the password to recover it.Because of this, I’m completely locked out of my Figma account.Is there any way to verify my identity or recover access without using that old email?Thanks for your help!

This auto-layout frame is a child/inside a basic frame that I should be able to move things around in.  How the heck do I turn this off when I hover over to click and drag. all I want to do is drag the group/autolayout over a bit manually and arrows in this small space are producing too large of a move. this comes up for me a ton and it’s insanely annoying. I can’t click and drag without it also changing the auto layout spacing.  if I want to change that I will go to the tool sidebar and do it myself.  I don’t need this pink stuff trying to do it for me just because i’ve hovered over it.Also, FYI - I couldn’t even screengrab it through the OS, because this literally happens on hover, so I snapped it with my phone - hence the bad photo, apologies.  

Hey everyone,I’m having a weird issue with Figma Make. The AI works perfectly fine in other projects, but in one specific file it crashes every time I try to use it.I even used Figma’s Duplicate feature to create a fresh copy of the project, but the AI still crashes in the duplicated version too.It doesn’t seem to be an account issue since everything works normally in other files. I’m wondering if it could be something inside this specific file maybe a heavy component, too many variants, large images, or some kind of internal corruptionHas anyone experienced this before? Any fixes or workarounds that worked for you?Appreciate any help. Thanks.

I’m currently in the process of redoing several Adobe XD projects of mine from a few years ago in Figma, and while I’m starting new with some visual assets, there are a few I want to keep as I’m building my components. The menu screen of this project featured a header bar with a beveled portion on the right (highlighted on the example below). I’m curious if there’s a way to scale the bevel portion based on the width of the text contained in it, without setting it up as two separate text containers via auto-layout. Are there any workarounds for this? 

I can’t find a way to use the Pencil and Brush tools within an existing mask. The new layers are not placed within it, even if it’s selected, or if a layer within it is selected.The Pen tool behaves differently, behaving like you would expect.1) Is there a way?2) If there isn’t, please consider this a feature request :p Thanks.

"I have a website of about 60 pages that I design exclusively for desktops. I want my site to adapt to all screen sizes. Although I check everything for scaling and set my frames to be proportional, my screens are getting cropped. What should I do?"

I duplicated the agency read-only file as File B, and I also have File A, which is the older agency file.Both files use the same design system, but File B contains some newly added pages. What would be the best way to:  Copy the new pages from File B Move them into File A Relink the instances on those pages so they point to File A’s components (right now all the instances are still linked to File B) Thanks