We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Find solutions, get advice, help others.
I am writing to report an issue I'm experiencing with my account. I have a professional subscription, for which I have paid, but I am currently unable to access the AI features. When I try to use the AI functionality, I receive an error message stating: "Limit reached for this feature until Jul 1, 2025." (Please refer to the attached screenshot for context). Given that today is June 14, 2025, and I have a professional subscription, I expected to have full access to these features. This limitation is preventing me from utilizing the service as intended, which is crucial for my work. Could you please investigate this issue and clarify why I am encountering a limit on a paid professional account, especially when the stated limit date is in the past? I would appreciate it if you could restore my access to the AI features as soon as possible. Please let me know if you require any further information from my end. Thank you for your time and assistance.
Hi, I have a verified Educational plan, as seen below. It says it includes all features, but I when I try to create a Figma Site, it says I need to upgrade to a Professional account. So does it have all features or not? And when I submitted the form for Figma support, the email said: “Thanks for reaching out! It looks like you're contacting us from a Starter account. Customers on this plan receive support through our Community Support Forum.” Like what plan am I even on and how can I get someone from Figma to even attempt to help? Thanks everyone.
I'm experiencing an issue with the selection tool in Figma. When I try to click and drag to select multiple items on the canvas, it often fails to work properly. Sometimes it only selects some of the items within the selection box, and other times it doesn't select anything at all even though I'm definitely dragging over layers. And then I have to select them one by one, the only way it works.
Hi everyone, I created a team just to share one file with a friend. Somehow, older projects I made before the team existed showed up under it. I thought I was just deleting the team—but everything got deleted. This is years of work. Has anyone experienced this? Is there any way to recover the files? Any help would be greatly appreciated!
hi, I have simple website with overlay that apears after clicking “Menu”. When in prototype mode, I can not scroll the page verticaly. When I am using page and overlay separete, they both work fine - I can scroll the website. What can be the reason I can not do simple scroll?
Hi everyone, I’m having an issue with image fills in Figma — whenever I try to switch the Fill mode from “Fill” to “Crop”, it doesn’t work. The dropdown lets me click “Crop,” but it immediately switches back to “Fill,” and no crop handles appear on the canvas. Here’s what I’ve tried: Selected a regular rectangle and applied an image fill. Attempted to switch the Fill mode to “Crop” (doesn’t stick). Made sure I’m not inside a component instance or group. Checked for multiple fills — only one is applied. Tried in both the browser and the desktop app. Refreshed the browser and restarted Figma. Tried with a brand new file — same issue. This used to work fine before, so I’m not sure if it’s a bug, a corrupted setting, or something I’m missing. Has anyone faced this before? Any ideas on how to fix it?
If I use “ctrl + c” to copy a file from my computer, then select the layer in Figma I want to update and use “ctrl +v” to paste/replace it. The layer will inherit the name of the file on the desktop. So if it’s “IMG_ASD123” the Figma layer changes to be named this instead of what it was labeled in Figma. Is this a recent update? It never used to happen? It’s a bit frustrating as I used to name my layers “Asset (3:4)” or whatnot to indicate to dev what the ratio of the asset was but now I need to keep renaming it everytime I copy/paste a new assets onto the layer. Is there a way to disable this at all? Thanks in advance! 🙂
The current Tables feature in Figma feels quite limited. It would be fantastic if some basic functionalities could be introduced soon, such as: • The ability to easily resize cells without needing to adjust font size • The option to merge cells • Top, middle, and bottom text alignment options These enhancements would bring Figma’s table functionality more in line with what we already have in tools like Keynote and Google Slides.
My figma file is getting huge and I want to move artboards to another file but retain all the comment history. Can you please build this?
I’ve been using figma.fileKey in an internal Figma plugin to get the file’s latest contributor, and it had been working fine until today. Now I’m getting the following error: Unhandled promise rejection: Error: figma.fileKey is undefined. Ensure you’re in the plugin main thread on API v1.0.0+ Just wanted to check—was there a recent update to the Figma APIs that may have affected this behavior? I’m running this from the main thread, so this change seems unexpected. Appreciate any insight you can provide! Thank you for the help
Hello there! I am new to coding, figma make, and github. I have a prototype designed in Figma Make. I am wondering if anyone can help me save my work to github? Starting from having a published prototype to commit work to GitHub. Here’s what I’ve done so far. 1. Created a New GitHub repository for my prototype I created in Figma Make2. Published my Figma Make prototype3. Downloaded the code to a folder on my local computer I appreciate any help! This is all very exciting stuff.
APIs, guides, plugins, and more.
Find a virtual event that speaks to you.
Find answers, learn more.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
