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Comments show up on the wrong page

Christina Chen

Hi, I have this issue in multiple Figma files. If I move frames with comments to another page, the comments still appear on the original page whenever the file is opened. The comments only disappear when navigating to the “moved” page and navigating back.

This is really cumbersome because often the page in which frames with comments are moved to is a very large page which takes a long time to load. Also, engineers who are working off of the original page get confused about the comments that were moved and are not relevant to them.

Best answer by Celine_

Hey Christina, thanks for flagging this!
I’ve gone ahead and moved your post to a new topic as requested. I also saw in the backend that our technical quality team has responded to your support ticket regarding this issue.

Just sharing here as well in case others run into something similar:

Our internal team confirms that the problem you're facing is indeed related to a long-standing bug. We are sorry to let you know that at this time, unfortunately, we do not have an estimated timeline for a resolution. 
 
I understand that this is not an ideal solution, but please know that we are actively working on improving our platform and addressing issues like this.
We appreciate your understanding and patience as we strive to provide a better experience for our users. 

Thanks for your understanding!

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    5 replies

    Celine_
    Figmate
    • Celine_
    • Community Support
    • 4055 replies
    • Answer
    • July 10, 2025

    Hey Christina, thanks for flagging this!
    I’ve gone ahead and moved your post to a new topic as requested. I also saw in the backend that our technical quality team has responded to your support ticket regarding this issue.

    Just sharing here as well in case others run into something similar:

    Our internal team confirms that the problem you're facing is indeed related to a long-standing bug. We are sorry to let you know that at this time, unfortunately, we do not have an estimated timeline for a resolution. 
     
    I understand that this is not an ideal solution, but please know that we are actively working on improving our platform and addressing issues like this.
    We appreciate your understanding and patience as we strive to provide a better experience for our users. 

    Thanks for your understanding!

    Christina Chen

    Ok, thanks for moving it back.

    Celine_
    1 person likes this
    • Celine_
      Celine_
    Gram Williams

    If comments are showing up on the wrong page, it's likely due to a plugin conflict, theme issue, or incorrect settings. Try clearing your cache, disabling plugins one by one, and checking your theme’s comment template.

    Kilian_So
    • Kilian_So
    • New Member
    • 1 reply
    • July 28, 2025

    1+ This is a very annoying bug. It messed up our documentation. And no, it’s not a plugin or caching issue. We tried all of it. We usually work on a draft page, having discussions and defining specs in comments, then use “Move to page” to copy the final frames including all unresolved comments to a ready for dev page. Even though the comments are copied successfully to their destination at first glance, when reopening Figma, the comments (without the frames) reappear on the draft page. If you then navigate back and forward between the origin (drafts) and the target (ready for dev) page, they suddenly disappear from the drafts.

    Roman_Luks
    • Roman_Luks
    • New Participant
    • 12 replies
    • September 22, 2025

    I routinely reorganize my designs by moving them to different pages using the right-click 'Move to page' feature. Initially, comments appear to move along with the designs. However, comments that were previously moved later reappear in their original locations. It's very frustrating to find a comment bubble in the middle of an empty area of the canvas without any context and have to investigate which design it belongs to. 

    Reply


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