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Hi everyone,Has anyone else experienced this?When I apply an Inside stroke to an Auto Layout frame that contains content (for example, a text layer), the frame size increases by the stroke width.For example:36 × 36 → 38 × 38 with a 1px Inside stroke 36 × 36 → 40 × 40 with a 2px Inside strokeI expected the frame dimensions to stay the same because the stroke is set to Inside.I'm using Figma Desktop on macOS.Is this a bug, a recent change in Figma's behavior, or is there a setting I'm missing?Thanks!
All my agents claim lost connection to internet. All the other software still maintain connection, so that’s not the issue.
Dear Figma, I did not sign up for auto-resubscription, and as my school project is done, would no longer need to use Figma anymore. However, I still recieved a billing payment which greatly impact my financial issue (as a student, I have very tight budget). Please proceed quickly and give me a refund. I would appreciate it if you could review my request and process a refund as soon as possibleThank you for your help.Khanh Van
Hi Team, Owner Martin Stjernegaard is inactive(left the org) for this figma team - “TDC Brands - Wholesale” (team link redacted by the moderator due to PII) Could you please transfer ownership to below users.Nichlas Bruselius (email redacted by the moderator due to PII)Anne-Kathrine Kolby (email redacted by the moderator due to PII) Team name : “TDC Brands - Wholesale”Transfer ownership to - Nichlas Bruselius (email redacted by the moderator due to PII)Anne-Kathrine Kolby (email redacted by the moderator due to PII)
I need to transfer ownership of an existing public Community plugin from my old Figma account (redacted by the moderator due to PII) to my current Figma account (redacted by the moderator due to PII). Both accounts belong to me, but the old work email no longer exists, so I cannot access the original publisher account to update the plugin. The plugin is this one: https://www.figma.com/community/plugin/1422956196270075203 and also this one https://www.figma.com/community/plugin/1550855685446984040/clean-svg-export Please help transfer the plugin ownership so I can publish updates from my current account.
Hello in the lesson today using auto layout my resultbis different from that of the tutor.How can i get this correctly
Hi everyone,I’m having an issue with Figma Agent / Figma AI in design files and I wanted to know if anyone else is experiencing the same thing.I’m trying to use Figma Agent to analyze a website URL and help create visual ideas/illustrations for a website project. The prompt is not extremely complex anymore, but every attempt returns:“Something went wrong”with a UUID error ID.So far I received these error IDs:5a94dcf7-e741-4fdc-affb-945bde7af615 2e1e1446-5d05-450f-bfc6-e654aa148468 93aab9ee-acb2-44f5-beeb-097ce2f93e1dI checked the Figma status page and everything appears operational. I also tried both the browser version and the Figma desktop app, but the issue still happens.I contacted Figma Support but haven’t received a response yet.Has anyone else had the same “Something went wrong” UUID error with Figma Agent or Figma AI recently?Any help or confirmation would be appreciated. Thanks!
재학 증명서를 제출하고 마지막 단계로 메일에서 인증 버튼을 누르면 위 사진과 같이 인증을 계속 할 수 없다고 뜹니다. 해당 건을 어떻게 해결 해야하나요?
Component structure:I have an Input component.Inside Input: Slots Label The Label component is inserted into the slot.The Input component has two variants: Default Disabled The Label component itself does not have a Disabled variant.The text color is changed directly inside the Input variants. In the Default variant, the label text uses the default text color. In the Disabled variant, the label text uses the disabled text color. label componentinput componenttext colors When I insert a copy of the component as a child element and switch variants, everything works fine.But if I change the text first and then switch the variant to Disabled, the text color does not change. I tried the same setup without using slots, and everything works correctly. The text color updates as expected.HELPPPP!!!!
Hi,I’m trying to change my personal account email to my company email, but I keep getting this message:“Cannot update email — … is already taken.”Im aware this company email is already connected to a Figma account that I signed up using Google login. I did reset the password for that account and tried changing it to a different spare email, but it still didn’t work. I kept getting the same “email is already taken” message. Since that account has no files or projects, I tried to delete it, but then I got this error:“An error occurred while attempting to delete your account.” So right now I’m stuck and can’t use my company email on my main Figma account.Can you please help me remove or free up the company email so I can change it on my main account?Thanks in advance!Mon
Hi, I had a figma subscription which expired on the 8th of May. I now only have the free account because I don't need a paid account at this time. I can't seem to access my old admin settings to find my last invoice which I need for a reimbursement. Can you help with this?
Found a bug on the Easing panel in Motion. When you resize the right side panel the content inside the easing panel “grows” with and the bezier is no longer editable as it disappear - check out the video for more context
Hi Community Support Team,I accidentally deleted a design file (Shift-carrier) during an account file transfer between my personal account and my company account. This severed the sharing links, causing the file to disappear from both accounts Trash folders.File URL: https://www.figma.com/design/BMVmzwFb3qknbbhHKxwiHi/Shift-carrier?node-id=0-1&t=LVdHNjnxxGB3EODN-1I have already submitted support ticket #2067644 with all ownership and transfer details. Could a community manager or moderator please help escalate this ticket to the file recovery team? This file contains critical active project work.Thank you!
I am writing to follow up on my previous email regarding the invoice amount and seat count discrepancy. I have not yet received a response from your team and would appreciate an update on this matter. As mentioned in my earlier email, the invoice reflects 10 Full Seats and 4 Dev Seats, whereas our organization is currently using only 2 Full Seats. We requested a review of the seat allocation, billing calculation, and issuance of a corrected invoice based on actual usage.
When copy/pasting a component instance between Figma files, variable bindings on auto-layout padding (and likely gap) are silently dropped and replaced with static values — even though the property still displays a "linked variable" icon in the UI. Other variable-bound properties on the same node (fill, corner radius, typography) retain their live bindings through the same paste. This makes the padding/gap binding appear connected when it is not, and breaks any subsequent "Swap library" action for that property, since there's no live reference left to relink. The padding field still displays a variable-linked icon/pill after paste, visually indistinguishable from a genuinely bound property. Clicking into it opens the variable picker showing "No variables available" — the reference is dead. Fill, corner radius, and typography on the same pasted instance do resolve correctly to their source variable names when clicked, confirming this is isolated to padding (and likely gap/other auto-lay
I was creating my new Figma account with my institutional email, but I made a mistake when typing the email; I forgot to include a “.” at the beginning. For this reason, the confirmation message will never reach me, since it is an account that does not exist.The problem starts when I try to create the account again, this time entering the email address correctly. It won't let me create it, and I suppose it's because the email address is almost identical. Therefore, I'm stuck in a loop. I need to create my account with that email address to do my university work, so I'd like to know if it's possible to delete the registration of that phantom email address… The ghost email to be deleted would be this one:[redacted PII - DJV 8/12/26] (The error in this email is that it is missing the . between the f and the s at the beginning)
I am using Microsoft Power Apps - Create Apps from Figma UI Kit in Figma, and I am having a problem editing the default text inside components. The issue is that whenever I insert any component, it shows default text such as Label, but I cannot change it to the text I need. I already tested this with different components, and the same thing happens with all of them: the text is visible, but I cannot edit it directly. I do have edit access to the file, because I can move objects and also create new elements without any problem. In the right sidebar under Design, I can see sections such as Position, Auto layout, Appearance, Layout grid, and Export, but I do not see a section called Properties or any editable field to change the text. I also checked whether anything was locked, and there are no locked layers or locked parent containers. When I select the text layer, I see msft_Label and also String-label, but I cannot find any editable field to modify that value. I tried editing the text
My smart animation shows in small preview window inside the board, but when I want to preview it in preview mode it is frozen. I also tried to download animation from community files and it is still frozen.I am attaching video and screenshot of my computer’s specs
Hi everyone,I'm having an issue with Figma AI / Make and was wondering if anyone else has experienced this or knows of a solution.I can generate designs successfully using Figma AI, but I'm unable to copy or duplicate the generated designs into another file or edit them as I normally would. The usual copy and paste options either don't work or the generated content isn't transferable.I've already tried a few troubleshooting steps, including checking my permissions and looking through the available documentation, but I haven't found anything that explains why this is happening.Has anyone encountered this issue before?Is this a limitation of Figma AI / Make? Does it depend on the workspace plan or permissions? Is there a workaround that allows the generated designs to be copied, duplicated, or exported for further editing?Any advice or suggestions would be greatly appreciated. Thanks in advance!😊
'enable local MPC server' opened a pop up saying I was on a Starter plan. I followed the link and bought a Professional Full Seat but the same pop up come up when I try 'enable local MPC server'
I can receive emails for my student account just fine, but I can't find the verification email from Figma. I'm wondering how to fix this.
I opened a support ticket about a week ago and still haven't received any response — not even an acknowledgment.I'm trying to understand whether this is a typical wait time or if something went wrong with my request. I've checked my spam folder and confirmed nothing came through.Has anyone else experienced long delays with Figma support recently? Any advice on how to get a ticket looked at faster, or an alternative way to reach the team, would be appreciated.Thanks!
Hi Figma Support Team,I’m writing to request a refund for the unexpected $108.54 USD charge on my account.I originally subscribed to the Professional plan and created a Team with a few collaborators for a school project. After finishing the project, I downgraded my Professional plan to Free/Starter plan before the renewal date, believing this would stop the subscription and prevent further charges.I later learned that the Team could still be billed based on the number of seats. I only invited the collaborators for our project and did not intend to keep the Team or continue paying for those seats.After discovering the charge, I immediately deleted the Team and contacted Figma Support. My ticket is #2054538. It has now been almost a week but I still haven’t received a response. I understand how the billing works now, so I’m simply hoping someone can check my ticket status and review my refund request.I’m a student, so $108.54 USD is a significant amount of money for me. Since this charge
Since August 3 my Libraries won’t update any more. Even creating a new one with just one component refuses to publish. I restarted Figma, reset the cache, tried publishing via the browser, nothing works. When clicking the publish button it says, “assembling components, styles and variables”, the modal closes, but nothing happens after that (normally I would see a progress bar and things get published).
원하지 않은 풀 월간시트가 등록되었습니다.저희는 연간 풀 시트를 사용하고 있으며, 월간 풀 시트 사용을 원하지 않습니다.환불 요청합니다. An unwanted full monthly sheet has been registered.We use the annual full sheet and do not wish to use the monthly full sheet.I would like to request a refund. please.
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