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sbryan28
New Member
Nov 12, 2026 6:43 PM UTC
Question

Figma site wont publish using an educational account

Hello, I am using an educational account (higher education) and have created a site on figma sites (it is my only design). When I try to publish the site asks me to upgrade and states I have a starter plan even though my account says educational (see 2nd image). This should not happen as it is my only design, and an educational license permits one free puyblished site. Can someone help me figure out why it wont publish? thanks.

 

    1 reply

    Jaycee Lewis
    Figmate
    Figmate
    Nov 12, 2026 11:42 PM UTC

    Hey hey ​@sbryan28 👋 Thanks for flagging this. I opened a support ticket for this. The ID is 2259875 and the email subject line is Figma Sites prompts higher-ed student account to upgrade when publishing. Please keep an eye on your inbox (and spam folder if necessary) for the email and any replies from our team. — Jaycee