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Mujahid islam
New Member
Nov 12, 2026 7:10 AM UTC
Question

2FA Authenticator QR Code Not Generating

I am unable to enable Two-Factor Authentication (2FA) on my Figma account because the Authenticator QR code is not being generated.

When I select either Google Authenticator or Microsoft Authenticator under Settings → Security, I am redirected to their respective help pages instead of seeing a QR code.

Could you please investigate this issue and guide me on how to enable authenticator-based 2FA on my account?