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nick.aba
New Member
Oct 20, 2026 4:02 PM UTC
Question

Remove or close AI agent

PLEASE fix the bug that make the AI agent popover unable to be closed. I keep hitting the button accidentally and there is no way to close or exit it unless I close the tab and re-open.

3 replies

Tom Reem
Figmate
Figmate
Oct 20, 2026 6:53 PM UTC

Hey ​@nick.aba, welcome to Figma Forum and thank you for flagging this.

If it’s the on-canvas prompt that keeps popping up, you can turn it off from Main menu → Preferences → Show AI Chat on canvas. More details are in this Figma Learn article: Work with the Figma agent in design files.

I’d also like to pass this along to the team. Could you reply with the following to help zero in on what’s happening?

  • Is this the on-canvas prompt box or the Agents panel in the left sidebar?
  • Do you see this happening in Figma Design, FigJam, Slides, or all of file types?
  • Does it happen in both the browser and the Figma Desktop App? If you’re using the app, check About Figma for a pending update and let me know if updating helps.
  • If you can capture the behavior in a screen recording, please share that too.

 

I’ll keep watch for your reply and other related reports. Thanks again for bringing this up. 🙏🏻

Dan_Sweeney
New Participant
Nov 3, 2026 12:55 PM UTC

this is driving me nuts as well. the on-screen prompt wont close, and it’s VERY easy to click on accidentally

Tom Reem
Figmate
Figmate
Nov 8, 2026 8:13 PM UTC

Hey ​@Dan_Sweeney — catching up here. I’m sorry to hear that this is disrupting your workflow as well. I wanted to check, is this still happening for you? If so, please reply with answers to the questions above and we’ll continue narrowing this down.

Another option: If you’re getting any kind of error, or the on-screen prompt will not close as expected, please open a bug report via the Support Hub. From there, type “Report a bug” → click Start a chat, and include an impacted file by sharing it with support-share@figma.com with view access. This allows us to reproduce and investigate the issue.