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Experiencing issues? Report them.

  • 878 Topics
  • 3,341 Replies
878 Topics
MATTELET_Bruno_DES_UUD
MATTELET_Bruno_DES_UUD
asked in Report a Problem
Reset video state not working when swap overlay

Please search for existing topics before posting! Press 🔍 at the upper right to search. I created a really simple prototype, with one overlayer that swap to another one with a video. But when i’m pressing on the back button in order to reopen the overlayer with the video, the video doesn’t restart even if the Reset video state of my interaction is activated. Any idea if it’s a bug or do I need to fix it in another way? Thanks !

1051
Celine_Figma
Figmate
5 months ago
Andyesign
Andyesign
asked in Report a Problem
Cannot crop multiple pictures while holding CMD, not behaviour as previously intended

• There’s a bug in the image cropping tool when holding down the command key. • Normally, cropping a single image this way anchors the image around the top of the rectangle. • If multiple images are selected and the command key is held while cropping: • The images do not anchor around the top of the rectangle layer. • The crop does not change as expected. • This inconsistent behavior is believed to be a bug. • Previously, holding down the command key would result in all images cropping uniformly. • Now, the crop property isn’t overridden when using the command key for multiple images. • There’s a similar issue with cropping multiple images. • Although the images are already set to crop, selecting all of them, holding the command key, and dragging merely resizes the images instead of cropping them. • Cropping works normally for a single image. • This confirms a bug preventing the cropping of multiple items. • Previously, cropping

200
Andyesign
5 months ago
D
DESSADER
asked in Report a Problem
Library publishing issue

After making the changes, I wish to publish them so that they become available in other project files. However, if I publish the library and open the publish menu again, I can see that all the changes that were supposedly published are still there. I cannot attach a minimally reproducible example due to the fact that this is a fairly large project that consists of several large libraries. Video demonstrating the problem. Has anyone encountered this and how to solve this problem?

521
y_toku
Figmate
5 months ago
harsha20599
harsha20599
asked in Report a Problem
Deleting child should select the next sibling

Whenever I delete a child in the autolayout, the selection is directly removed and I had to trace back the frame again to select the next child which is a extreme frustration while working with large files. Does anyone know any alternative or a workaround to make the deletion of child easier when navigating with keyboard?

721
dvaliao
Figmate
6 months ago
Ethan_Wang
Ethan_Wang
asked in Report a Problem
Apply changes button disabled when updating from main

Hi there, I’m trying to update from main to one of my branches. There are 3 conflicts. After I resolved them and went to the next page where it shows all the other non-conflicting changes, the Apply changes button is disabled for me. I can’t click on any of the changes/layers in the right preview pane either. Am I doing anything wrong here? Would appreciate any help or pointers! Thanks! Ethan

161710
Patrick-Plaggenborg
6 months ago
K
Karen8
asked in Report a Problem
Can't view flows in Figma app, but they are visible on Desktop

I’m building a few prototypes in one page, all with different flows. I can play these prototypes and view all the different Flows on the Desktop app. But I can’t view the flows on the Mobile App except for the ‘first’ flow. When I hold down two fingers to open the prototype menu, the ‘Choose flow’ is disabled, so I can’t switch between the different flows that are available on Desktop prototypes view. What I’ve tried: I tried removing all ‘Sections’ within the page I tried clearing app Cache I tried uninstalling and reinstalling the Figma app I tried renaming the flows Worth mentioning that it used to work! I’m on Android (One UI version 6.1, Android 14), no Figma app updates available. Attached screenshot of me viewing the prototype flows on Desktop, but the ‘Choose Flows’ is disabled on Mobile app.

4453
Dan2
6 months ago
DIane
DIane
asked in Report a Problem
Cannot paste images from google drive

1. Describe the bug/issue you’re running into? Cannot copy and paste images from Google Slides or doc, big inefficiency to screenshot them and drop them into Figma. Copy and paste works for other images but for some reason not Google drive files 2. Are you able to consistently reproduce it? If so what are the steps? Open a google doc or slides Copy an image within a slide try to paste it on board 3. Share a screenshot, recording, console log, link to the file, etc. 4. Is the issue only happening in desktop app or a specific browser , or both? Happening on my browser 5. What OS/version and/or browser/version are you using? Mac Firefox latest version

32614
Conor_Carroll
6 months ago
IlnurNazyrov
IlnurNazyrovNew Member
asked in Report a Problem
Auto-layout strange behaviour with images

When I have multiple image object with the same size and in the same coordinates making Auto-layout out of them converting them into one frame with multiple fills. Thats not what I wanted

822
IlnurNazyrov
6 months ago
Spas
Spas
asked in Report a Problem
Missing italics for some Google fonts (italic styles are available on Google Fonts)

For example - Montserrat, or Noto Serif: Google Fonts Variable font sliders are missing Slant as well.

2932
Spas
6 months ago
Leila_Abbassova
Leila_Abbassova
asked in Report a Problem
Can't find "Edit Object" in the hotbar. There is no opportunity to find the operation in the "Quick Access". Please, help to find the feature

After Figma released the new version of the product, I can’t find the the “Edit Object” tool to work with the vectors. Please, help me to find it. I don’t think it’s a good idea to hide some important tools. Clean and fancy space is good, when it’s working. I don’t like to search the functions in the collapsed folders. Please, do smth with it.

6436
Shahid_Ali_khan
6 months ago
Kate20
Kate20
asked in Report a Problem
Slides: Prototypes don't work in either view when I launch "Present + Notes"

I’m using Figma Slides and some screens have basic interactions: one shows a PNG of a screen that can be scrolled vertically one has a video If I only select the “Present” option from the play button menu, the interactions work. If I select “Present + Notes”, they don’t work in either view; the slides seems to be entirely static and nothing will move or play. Is there anything I can do to fix this? Unfortunately I have to show the presentation soon.

2486
J
Figmate
6 months ago
Stan5
Stan5
asked in Report a Problem
Ctrl Alt K broken on all devices, accounts and app platforms

Hello, it’s been a few weeks that Ctrl+Alt+K is broken on all of my accounts, on all of my devices, and on the web and desktop apps. Changing the keyboard layout (both in Figma and Windows) does nothing. When I hover the button, the shortcut in the tooltip is indeed Ctrl Alt K. But it does not work anymore.

730
Stan5
6 months ago
S
sneko
asked in Report a Problem
[REST API issue] Local component "listed" but not existing in the document tree (but accessible via node endpoint)

Hi, I’m facing a weird case: When fetching a third-party file through /v1/files/xxx I see inside components the component 2:839. It’s marked remote: false and dozens of instances are using it through componentId: "2:839". Unfortunately, the component definition does not exist in the document tree. I have to use the endpoint /v1/files/xxx/nodes?ids=2:839 to see it exists. What could explain this? Did you see this before? The file used is a design system from ~2020, I’m wondering if due to different Figma versions, evolutions… maybe the file as a corrupted tree? EDIT: note that by using /v1/components/$COMPONENT_KEY, it returns 404 so it’s not a remote component wrongly noted as remote: false.

1114
Gleb
6 months ago
Artyom_Cherepanov
Artyom_Cherepanov
asked in Report a Problem
Deep QA test figma dev mode. Figma stop confusing my devs

Hi mates! I’m back again with a new bug! I have no idea what it is. Created a component using a simple radio component. All variables are assigned correctly, but Figma decided to assign additional variables in a component that she should not have access to in this file. If you dig deeper, you can see that there is such a variable, but it is designed to round the border radius and it is tied to another element. What was my surprise when I specified the variable for the radius.

610
Artyom_Cherepanov
6 months ago
Tyson_Reeder
Tyson_Reeder
asked in Report a Problem
Hover states on many of the UI missing

Not sure if this is a bug or a feature request tbh. But I am not getting hover states on any of the menus or interface on UI3. I feel like this used to be there and was very helpful. Having hover states on items is really missed and I believe is an accessibility requirement as well.

390
Tyson_Reeder
6 months ago
Bogdan_Dobrescu
Bogdan_Dobrescu
asked in Report a Problem
Prototype Components Scroll Bug

Hello, I’ve been experiencing a weird bug when it comes to the prototype of some latest projects i’ve been working on. These involve alot of “On hover” effects within the components. The bug happens once you scroll the screen and the “On hover” effects triggers on a component and all of the hotspots become unnaccesable, seemingly scrolling past where the component is actually on the screen. Before scroll: After scroll: Recording:

4159
J
6 months ago
Carolyn_Sun
Carolyn_Sun
asked in Report a Problem
Stuck on 'System Improvements: File Optimizations'

I need to update from main file before merging changes. However, in the process of updating main file, it says a change is “System Improvements: File Optimizations”. Not sure what that is (there is no description provided), but I hit “Apply changes” anyway. Nothing happens. Now I can’t merge my changes since I apparently still need to update those system improvements from the main file.

175417
Tim26
6 months ago
111544
111544
asked in Report a Problem
Recently, window.figma is occasionally unavailable

Recently, I often encounter the error Figma is not defined in the console The Figma plugin API in the global variable no longer exists. Refresh the page to restore it to normal This is an occasional problem that has appeared recently. It is very disturbing. Did the recent Figma update break something?

2151
tank666
6 months ago
Gomar_Melsov
Gomar_Melsov
asked in Report a Problem
Hi! This morning I found such a bug with autolayout

Hi! This morning I found such a bug with autolayout: When I try to combine several layers into one autolayout, some of the layers go beyond the autolayout, although all of them are not in an absolute position

691
ahainen
6 months ago
Mads_Emmertsen2
Mads_Emmertsen2
asked in Report a Problem
Nested components defaulting to standard property settings after parent component changes variant

I have made a side menu that contains several layers of nested components. The issue is that when i enter preview mode some of the properties of some of the nested components (but not all) revert back to default whenever the parent component changes variant. Problems include: Icons that have been swapped using instance swap property reverting back to default. States (Active/Inactive) reverting back to default Hidden elements reverting back to default. I.e. will be shown again Text properties resetting back to default Again, not all nested components are experiencing this issue which is the weird part seeing as they are instances of the same component. I have attached a video of the issue. Any thoughts on what could resolve the issue?

105110
Mads_Emmertsen2
6 months ago
Kurt_Walsh
Kurt_Walsh
asked in Report a Problem
Deleted color styles will not disappear from component selection colors

We recently migrated off styles to their underlying variables. Everything looked good in the master library, the removed style exposed the underlying variable as expected, no more styles anywhere 👌. This is a different story in all files consuming this library though. Despite being deleted, the styles linger like ghosts, but only in the “selection colors” section. See this image detailing the same component instance, one in the library, and the other in a consuming file. I’ve seen others in the community with similar problems, and would love some insight into any fix timeline for this 🙏. It’s eroding our trust in publishing updates, and impacting the experience of our system.

1551
Kurt_Walsh
6 months ago
S
Stephen_Moy1
asked in Report a Problem
Random "Used Variables" display as options even though they're not in the project

I’ve noticed in my Figma file, I get these odd ‘Primatives’ and ‘Tokens’ which should when I click the Variable icon next to “Page”. I do have a default and one alternative Mode - which is under “Local Variables”. But the other ones shouldn’t exist at all. I haven’t actually ever created a “Tinted Background” or “Light Background” Mode in any project ever. So I have no idea where they’re coming from? The fact there’s two “Tokens” is also confusing? There are no Libraries added to the file and none are “In Use”. I’ve attached screenshots showing the rogue options as well as the variables I have setup in the file so you can see there are no other Modes there. Any ideas? I thought they could be coming from other files within the “Team” but if they’re not linked and share nothing in common, this shouldn’t be the case, right? Thanks in advance!

2296
ksn
Figmate
6 months ago
iCatSG
iCatSG
asked in Report a Problem
Figma educational plan not applying to this account

Recently, our educational center asked us to migrate our work from corporate accounts to our personal accounts while they carried out a series of maintenance tasks. I have tried to fill out the form to apply for the Figma education plan to use it for class assignments, but when I access the page, it automatically shows the page that it has been successfully completed. However, when I subsequently access Figma, I am still on the free plan. Additionally, when I try to create more than one mode in the variables, the plans window pops up. It seems like it is stuck in a loop and I can’t fix it.

1591
Sukumar_Rastogi
6 months ago
The
The
asked in Report a Problem
Bug: figma incorrectly handles the middle mouse button over different objects (2 bugs)

Bug: when moving on the canvas (middle mouse button) starting with the cursor above the link. The object is moved instead of moving the viewport on the canvas. I think it’s a bug, because it’s a very strange and unexpected action While I was writing I found a second bug, when you move the viewport over the canvas (by pressing the middle mouse button) and if you are editing text at that moment, then when you start moving over another text, you will not move the viewport over the canvas, but will start editing the text. It seems that the program incorrectly handles the middle mouse button over different objects and takes it as the right mouse button.

380
The
6 months ago
Rolf_Wilkinson
Rolf_Wilkinson
asked in Report a Problem
In the app on a Mac, dragging with the zoom tool doesn't work

To zoom I like to hold z and just drag a square around where I want to go, rather than clicking a bunch of times. But it when I do this, it lands me too far to the right. There’s some calculation that’s off, and it doesn’t seem to happen in other programs. Anyone else have this issue? It’s only with the app. The web version seems to work fine.

23710
ksn
Figmate
6 months ago
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