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I have several components in my library that change to a Hovered state while hovering. This interaction works correctly in the library itself and looks like this: When adding the component to a different file, the interaction defaults to the Enabled state, which it’s already in. It then looks like this: This is happening to a lot of components, including components that previously worked fine.
See screenshot above. I have assigned a variable with 0% opacity to the underline colour of a text style, but when applied to text, it ignores the opacity. This only happens if opacity is 0%. If I input another value and set it to 1%, 50% etc. it renders correctly so this seems like a bug?Would appreciate if this could be fixed, so I don’t have to make work arounds that aren’t in line with dev. Thanks!
A shared file is suddenly giving the error message: Unable to open file It looks like there’s an issue with this Design file’s sharing settings. We’ve emailed the owner to let them know. But no one, including the owner of the file, is able access it so we have no idea who is being emailed and who is able to restore permissions to all of us. I’ve submitted a ticket (2130963) but we need this file restored incredibly urgently. Thank you !!
Hello, I’m an undergraduate student and I’ve been trying to join the education plan for figma and its unable to be verified. I don’t understand what is wrong… I’m using my student email, personal computer and not using any vpn. My collegues were able to use the education plan and got verified and im doing the exact same steps. I already reached out to the SheerID verification supports team but still did not hear from them. i need urgent help please.
Invoice number[redacted by moderator to remove personal information] Invoice number[redacted by moderator to remove personal information] Invoice number[redacted by moderator to remove personal information] 사용하지 않았고,회사계정으로 이중 지불 되고있었습니다…..환불처리 부탁드립니다.
Hi,Details as requested. This is a Community publishing restriction on my account, not a file issue. Steps to reproduce: 1. Figma desktop app, signed in as [redacted by moderator to remove personal information] 2. Figma menu > Plugins > Manage plugins (Resources > Plugins tab) 3. Select GitFig (Community plugin ID [redacted by moderator to remove personal information]) > Next, or the "..." menu > Publish new version 4. The publish form opens; the footer shows in red: "We detected a change to your account details. Please contact support@figma.com to proceed" 5. The Publish/Next action cannot be completed while that message is present Device: Windows 11 Home, Figma desktop app version app-126.8.16. Same result on repeated attempts since August 25, 2026. Screenshot of the publish form footer attached. No console errors are involved; the message is shown by the publish form itself. No specific file is affected; the block is on publishing an update to my existing free Co
Hi,In the Figma web app, my component appears to be correctly connected to code using the Code Connect CLI. However, in Figma MCP:get_code_connect_map returns {}, both with and without codeConnectLabel: "React". get_design_context returns generated/raw layout code instead of the connected Code Connect component or snippet. get_code_connect_suggestions also reports nested components as not connected.The component is part of our internal component library, which is consumed by our projects.It seems that the Code Connect mappings are visible in the Figma web app but are not being recognized by Figma MCP.
Hello Figma Support Team,I am experiencing an issue with Figma Prototype animations.I created a button animation using multiple frames and Smart Animate. The button design itself is working correctly, but when I run the prototype, the animation/transition does not behave as expected.I have already tried:• Recreating the frames• Reconnecting the prototype interactions• Using Smart Animate• Checking the trigger and transition settings• Checking layer names and layer structure• Recreating the button components• Testing the prototype multiple timesHowever, the issue still persists.I have attached screenshots showing my frames and prototype setup for reference.Could you please check whether this is a Figma prototype/Smart Animate bug or if there is any setting or workflow that I am missing?If required, I can also provide the Figma file/prototype link for further investigation.Please let me know how I can resolve this issue.Thank you,RAJESH
I published my plugin here: https://www.figma.com/community/plugin/1681425128486959645/palette-contrastIt is a fairly simple plugin that I will need fast to streamline a process we have. How long can it be until the plugin is approved ?I can’t find any visible review status or waitlist? I see other people waiting for months ! That’s a concern to me. I would like some visibility on the topic. Many thanks.Antonin
I can download the Figma file, open the loader, put Figma in the Applications folder (please note, I’m already doing this), then let it run the install. When the install finishes and I double click the app to launch it from inside the Applications folder, I get the error “The application “Figma.app” can’t be opened.”I trouble shot this as far as I could, even going into terminal and running a sequence of checks - here’s what that shows. As noted below, I am running Netskope and SentinelOne on a corporate computer. Initial installation:spctl --assess --type execute --verbose=4 /Applications/Figma.appResult: acceptedsource=Notarized Developer ID After launching Figma and allowing its download/update to complete:spctl --assess --type execute --verbose=4 /Applications/Figma.appResult: rejectedsource=no usable signature codesign --verify --deep --strict --verbose=4 /Applications/Figma.appResult:In subcomponent:/Applications/Figma.app/Contents/Frameworks/Mantle.frameworkcode object is not si
I'm working in a Figma Make project and am currently unable to submit prompts to the AI agent - the request fails with the following error reference: srid_EEJM7ETC7SRQM52PPXRNVPRZZ(A related occurrence earlier today also produced srid_D79CXGWRPJS873PXJGW6VEHRJ, in case that's useful for correlating on your end.)What I was trying to do: Submit a text prompt to Figma Make's AI agent asking it to edit a few markdown spec files (/files/*.md) in the project - routine edits I'd been making successfully in the same project throughout the day. The prompt submission itself fails before the agent starts working.Steps to reproduce:Open the Figma Make project. Type a prompt into the AI chat input. Submit it. Submission fails with the srid_... error shown above.Environment:Browser/OS: [fill in - e.g. Chrome 12x on Windows 11] Time of occurrence: 2026-09-10, Additional notes:Reloading the page did not resolve it. This had been working normally in the same project earlier in the session, so it doesn'
Hi everyone,After the UI3 update, the Export section completely disappeared from the right sidebar in Design mode.Yesterday it was there as usual, at the bottom of the Design panel. Today it's completely gone.I have already checked everything:I'm in Design mode. I'm the owner of the file. The right sidebar is visible. I selected frames, components, vectors, and images. I scrolled all the way to the bottom of the Design panel. I also created a new export setting before, so I know exactly where the Export section should be.The Export section is simply no longer there.If I try to export using keyboard shortcuts, Figma shows the message:"You are not allowed to export this file."Has anyone experienced the same issue after the UI3 update?Did the Export section disappear for anyone else? If so, how did you fix it?Thank you!
Hello! I have been part of a Figma for Education plan at various points while I have been in school, using the Figma account that I have always used (which is attached to my gmail address). I, in fact, am currently on a Figma for Education plan using this account. However, when I go to try to re-verify (because I’m still in school) it will not allow me to even apply with my current account because it is not tied to my institutional e-mail. All my work is attached to my current Figma account and I don’t want to set up a new one with my university login just to re-verify; this especially makes no sense to me as I currently have access to an Education plan using my gmail address. Talking to the stupid AI assistant obviously did nothing. Is there genuinely no way to extend the education status that *legitimately exists on my current account* without creating an entirely new one?
My figma student plan wont renew after all the verifications. Issues with sheerID, it says i would get a response in 20 minutes but nothing after 4 hours.
When applying any default/built-in shader via Fill → Shader OR Effects → Shader on the Figma desktop app, nothing renders on canvas and no shader panel appears for me. Confirmed via DevTools (⌥⌘I → Console/Network):GET https://www.figma.com/community/custom_tool/28/code → 404 (Not Found)[published-artifact-custom-resource] failed to load artifact dataXHR for "/community/custom_tool/28/code" failed with status 404This happens across all built-in shaders (tested Risograph print and others), not just one. File is under a pro plan, full seat, so this isn't a plan/seat issue.
We are trying to use our internal React packages in Figma Make, but its not working due to Figma Make using React 18, and our packages require React 19. The AI has tried to upgrade but its saying that React 18 is bundled with the preview iframe and cannot be upgraded. How can I get around this?
Hello,Our entire Figma team is currently locked, and all team members are unable to access our files and continue their daily design work.We believe this issue may be related to an unintended seat upgrade that occurred recently.Our intended seat configuration is:Full seats: 8 Dev seats: 3Previously, one of our Dev seats appears to have been automatically upgraded to a Full seat when editing access was required. However, this upgrade was not intentionally requested or initiated by our team.We have already contacted Figma Support regarding this issue and requested:Restoration of our original seat configuration (8 Full seats and 3 Dev seats) Cancellation of the unintended additional prorated charge Restoration of access to our Figma teamAs our entire team is currently unable to work, this issue is having a significant impact on our daily workflow and business operations.We would greatly appreciate your urgent assistance in investigating and resolving this issue as soon as possible.Thank y
there’s currently this weird issue on my Figma Site: when I edit an attribute in an Interaction, it doesn’t display the value I entered, always reset to the previous value constantly. When I back out and load the window again it then display the latest value correctly, but if I enter a new value then, the bug loop continue.
Please I have a Education plan, I need to downgrade to a starter plan.
Hi Figma Support,My account is on a Starter plan with a View seat.I understand from Figma’s MCP documentation that Starter accounts have up to 20 MCP tool calls per month, separate from Figma AI credits.My Figma AI balance still shows 500 monthly credits remaining and 150/150 daily credits remaining, but the ChatGPT/Figma MCP integration is now rate-limited.Could a Figma Support Specialist please confirm:How many MCP tool calls my account has used in the current period. Whether I have reached the 20-call Starter MCP limit. The exact date and time when my MCP allowance will reset. Whether there is any page where I can see my MCP usage myself. Which paid plan/seat would increase the MCP allowance if I need to use ChatGPT with Figma regularly.Account email: [redacted PII - DJV 9/14/2026]Thank you.
Double-clicking a text layer won’t let me edit it. The layer is not locked. This issue seemed to be resolved in past for other users, but the solution has not been mentioned in the thread. I am first time coming across this issue. Please guide.
Hello, I'm now using a new Claude account that I've connected to Figma. However, when I ask Claude to directly edit a file in Figma, it tells me it can't, because it only has read-only access. Everything worked fine with my old account, but I feel like I've set exactly the same settings. Could someone help me out? Thank you!
Me he comunicado con los administradores del bootcamp donde estudio y han verificado mi cuenta para actualizar mi acceso educativo a Figma ya que vence en 12 días, aún así no me permite actualizarla y queda pocos días para que mi plan caduque. Cómo puedo resolverlo?
The recently introduced fill patterns do not seem to be correctly saved in styles:They are not editable (cannot select a new pattern object, and the toolbar does not show the pattern tab) When exported from a library, using them in another file results in displaying dots (presumably the default pattern)
안녕하세요,저는 지난 7월 31일부터 월 8,811원 요금제로 피그마 구독을 이용해 왔습니다. 원래 오늘(8월 31일)자로 구독을 종료할 계획이었는데, 사전 안내 없이 53,890원이라는 예상보다 훨씬 큰 금액이 갑작스럽게 청구되어 당혹스러운 상황입니다.제가 가입했던 요금제 금액과 이번에 청구된 금액이 전혀 일치하지 않아 혼란스러우며, 해당 요금 변경이나 청구 사유에 대해 사전에 어떠한 고지도 받지 못했습니다. 저는 이미 오늘 자로 구독을 취소하였고, 이번에 청구된 서비스는 전혀 사용하지 않았습니다.이에 따라 청구된 53,890원 전액 환불을 요청드립니다. 빠른 확인 부탁드리며, 필요한 추가 정보가 있다면 알려주시기 바랍니다.답변 기다리겠습니다. 감사합니다.
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