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Good afternoon)) I copied the parent component and changed the data inside the rows of the drop-down list of the child component. In Figma, everything opens correctly inside the Frame, but in the animation the list is different. How can I fix this?

Hello! A client granted me a full seat, which I can also see stated next to the workspace name. But inside the files I still see the “Ask to edit” component. The client checked the settings ion their side and say that everything is set as for other active designers. But I still see either the “view-only” component or “ask to edit” one where I did not yet ask for permission. I have no clue where the problem lies. Anyone has a clue? 

When I try to expand the image, it shows the error “Cannot expand transparent backgrounds”, but that’s exactly what they did in the video, has anyone managed to do it?I’ve already tried putting the image inside a frame, flatten and using Fill background, but nothing worked.

Hi there,I've been exploring the new Slots feature, but I noticed that slots currently do not pass through the properties of the inner components (instances) placed inside them.Are there plans to make internal component properties available within slots in upcoming versions? This would greatly improve the flexibility of the new workflow.Thanks!

The error message shown to me by Figma Make is: "Couldn't load Make. Try checking your network connection or refreshing the page. (M2)"I have tried checking my network, VPN and DNS settings, switching to different browsers to access Figma Make, and logging into it on different computers, yet the issue still persists.However, my teammates in the same team can use it normally, and we are all under the same network environment. So I suspect that the problem might be related to my account. Could you please help me resolve this issue? Thank you so much!

I used figma make to generate poster. It write codes but I cannot see it on preview page. I have tried to refresh page and checked my internet connection. And I cannot see the preview in both web and application, what can I do?

I want to retrieve permanently deleted Figma design file which I accidentally deleted from trash as well.The account I have been using is a verified Educational account.I have the URL of the same:  

Dear Figma Billing Team,I am the account administrator for Beijing Sirius Company’s Figma organization. I’m reaching out to seek your assistance with a billing discrepancy we’ve encountered following our recent annual plan renewal.We successfully renewed our annual plan on March 13, 2026, covering the period from March 8, 2026 to March 8, 2027. The corresponding invoice (#C783A69F-0021, issued March 8, 2026) reflects 7 Full seats and 1 Dev seat, which has been paid in full.However, I’d like to highlight an inconsistency we’ve observed in our Billing Overview dashboard. Prior to March 13, the dashboard consistently displayed 8 Full seats. For context, our 2025 billing was indeed for 8 Full seats, and we intentionally reduced the count to 7 for this year’s renewal. Throughout this transition, I have only taken actions to decrease seat count—never to increase it.What’s puzzling is that now, in the “Next quarterly invoice (due June 8)” section, we see an addi

Hi!I have a paid Dev subscription for $20/month, and I often use Figma MCP to generate layouts. Today, for the first time in many months, I encountered an issue where my MCP started returning the error:“Rate limit exceeded, please try again tomorrow.”What’s going on? I’ve used MCP much more actively before, but this time I only used it to generate three sections of layout and immediately got this error.Is this due to new limits/rules, or is it a bug?   

I am facing an issue while working on the prototype. Whenever I try to create a connection between elements, this interaction is automatically being applied, even though I did not intentionally set it. Because of this, it becomes difficult for me to control the prototype flow.Could you please look into this issue and let me know how I can stop this from happening automatically?  I am also experiencing another issue while creating components and setting up prototypes with variants. Even though I am following the proper process, when I click Play to preview

why did Figma MCP options like Generate and pull Figma designs always disappear in Codex even though my Figma MCP is enabled in settings of Codex? Why did I have to keep reinstalling Codex so that I can see the above pull/generate figma designs options again?

I am an admin and educator of a higher education institution. Students are invited via their university-issued e-mail and they have their status verified.I have created files for the groups of students, and when inviting them to the files, a warning saying “An admin needs to update this seat so they can edit” for every student. On the Admin page, where I would normally change seat types, the “Seat type” column is simply not showing.How do I change seat types for my students?

I worked on my figma project the night before on the 12th of March 2026 and the next day all my prototype is gone the connector lines are no longer visible. Months of prototype gone.

Here is the forum post with the full technical section added:Title: Branch merge broke all component instances across all working files — conflict error on every instance, restore & republish did not helpHey Figma Community,I'm dealing with a critical issue and would really appreciate any help or shared experience.What happened: I merged a branch back into my main library file (we work with a large design system, 100+ components). The branch only contained changes to one component (Segmented Control). After merging and publishing, every single component instance across all consumer/working files now shows this error:"The properties and values of this variant are conflicting. Change the applied values on this variant to resolve this."This affects every component — not just the one I worked on.What I've already tried:Restored the library to mult

Hello, I’ve tried to verify my student status through SheerID, but it does not work properly. Every time I upload something, I get an error that says:“The document is insufficient for establishing eligibility for this offer.”I’ve submitted the two documents that they suggested, my transcript and a tuition reciept, with my full name, the school’s name, and the date (current academic year/the current date). My school ID does not contain an expiration date, so I couldn’t do that.I’m not sure what’s wrong; I’ve emailed SheerID support (both the support that they list on their website, as well as figmasupport@sheerid.com), and they’ve been unhelpful with a copy-and-paste message that says they can’t help me. Here is the email:After a deeper look into your request, we are sorry to inform you that we are unable to verify your st

I have homeworks due in two days and sheerID does not wanna aprrove me, I sent everything they asked from University taxed paid, class schedule and the european student card, it does not make any sense, I am using the damn university issued email for this account, can someone help me?

Bug Descriptionimage.getSizeAsync() never resolves when running a plugin in Figma on Windows + Chromium-based browsers (Chrome, Edge). The Promise hangs indefinitely with no error thrown.The same code works perfectly on:macOS Chrome macOS Safari / Firefox Figma Desktop App (all platforms)Steps to ReproduceOpen Figma in Chrome on Windows Select a frame/rectangle with an image fill Run a plugin that calls: const image = figma.getImageByHash(imageFill.imageHash);const size = await image.getSizeAsync(); // ← hangs forever, no errorExpected BehaviorgetSizeAsync() should resolve with { width, height }.Actual BehaviorThe Promise never resolves and never rejects. No error is thrown in the console. The plugin silently stalls.Additional Notes

Hi,I’m using Figma Make and I keep getting this error:“Failed to download code files. Check errors and try again.”The preview is generated successfully, but when I click Download code, it fails.Has anyone encountered this issue before?What are the common causes and how can I fix it? 

I am a free user but the file is attached to the educational team. I am not an educational team member or anything like that. Whenever someone shares the file with me at my personal email, the file is automatically attached to the educational email and I am not able to identify it. I want to de-link with the educational team and somehow I am also not a member of the educational team.

Hello Figma Support Team,I hope you are doing well.I had a design file named “[redacted by moderator to remove personal information]” that was part of a team project on my account. This file contains approximately 2–3 months of my design work and is very important to me.Unfortunately, when I try to open the file using the link, I receive the message: “Hmm, we couldn't find that one.” I have carefully checked everywhere in my account, including Drafts, Recents, Shared with me, and Trash, but I am unable to locate the file.Account email: [redacted by moderator to remove personal information]File name: [redacted by moderator to remove personal information]File link: [redacted by moderator to remove personal information]I would sinc

After Creating a dropdown menu im having issues with the figma preview.when I click on any dropdown menu on the design the figma make crash and freeze not responding and showing a grey background after I reloadI having warning with messages for asChild and _fgT, _fgS, _fgB.  and try solve the warnings as figma suggest but noting changeFigma Make CrashFigma make FreezeCritial IssueMy Figma Make freezes on certain elements. I found that it starts to freeze on Dropdown Items, which makes it impossible to work on the interface. when you deploy a project to Publish , everything is fine. But when you work through the Figma Make builder when I click a dropdown menu

I want to hide prototype files from “Recents” forever. Is this possible? If not, can we have this feature?I never open prototypes that way. It is annoying that I need to choose “design files” in filters every time.

I have created a Figma user myself then why i am not showing as a admin in left sedebar of figma page? 

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a few hours ago I created a "swap instance" for a component but it reported a problem (warning) indicating that it was unusable or something like that. I deleted it and then I couldn't create any more. the create property option is grayed out for "instance swap" for all components while the other properties are createable. I tried to update but the problem persists.