Why have i been billed !%.( GBP when I cancelled the subscription right AWAY - DISGUSTING BEHAVIOUS

Hey ​@olive R , , Celine from the Figma Community Support team here! Thanks for flagging the charge. I can see you’ve already contacted our support team. Someone will follow up by email soon to review the billing details and your refund request. For reference, your case number is 2247862.

A charge after cancellation can sometimes relate to earlier seat changes or prorated adjustments, but we’ll need to review your invoice to confirm what happened. This article on additional charges provides some context.

For security and privacy reasons, we can’t investigate account-specific billing details here in the Forum. Please continue directly through your support case so the support team can explain the charge and address your request. Thank you for your patience while they review it, someone will reply soon!

Update: Our support agent has reviewed your request and confirmed that the latest invoice was a catch-up invoice, rather than a new subscription charge.

A catch-up invoice covers additional charges for paid seats added or upgraded during a billing period that weren’t included in the original payment. Please check the support agent’s email for the full breakdown of your charges.

I’ll close this thread now that your request has been resolved. If you have any further questions, please reply directly to your support email. Thank you!