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As I described in the title and show the pictures over there, my billing plan is Professional and full seat.But during MCP access and adding more pages, I get limited as a Starter.I need your answer ASAP thank you.
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Hello,I would like to request a full refund for the charge related to a Figma subscription, which was initiated unexpectedly.As soon as I discovered that the subscription had been activated, I cancelled it directly through the platform—less than 48 hours after the purchase. My account is now back on the free plan, and I have no intention of using the features included in the paid plan.Given that the cancellation was made within 48 hours of the purchase—and well within the 7-day legal cooling-off period applicable to purchases made outside of a physical retail location—I am requesting a full refund of the amount paid.Could you please confirm that the refund is being processed and, if any further steps are required to finalize it, let me know what those might be?Thank you for your time and assistance; I look forward to receiving confirmation of the refund.
Hi, the new version of “Edit with prompt” has been bothering me a lot. It removed one of the most important features for my workflow: prompt history/recent prompt.For a lot of my work, I reuse the same prompt multiple times to generate different outcomes. Previously, I could just click “Edit with prompt,” select a prompt from the history, and hit Generate. Now I have to type or paste the prompt again every single time, which makes the workflow much more repetitive and inconvenient.I also find the new popup placement uncomfortable, since it always appears right next to the image and gets in the way.The previous workflow was much faster and more efficient. I’d really like to see prompt history brought back, or at least have an easy way to reuse recent prompts.
Hello Figma Support Team,My original Figma account, associated with (redacted by the moderator due to PII), has been suspended, so I cannot log in or contact support from that account.I am therefore contacting you from another Figma account simply because I have no other way to reach you.I have already submitted support request #2182544, but I have not received a substantive response or any explanation for the suspension.I have used Figma for approximately 3–4 years for my web design business, Digit, and paid for a subscription for over two years before switching to the free plan. My original account contains years of professional website designs and client projects.I can provide invoices, previous correspondence and other evidence to verify my ownership of the suspended account.Please link this message to request #2182544 and escalate the case to the team responsible for account suspensions.I urgently need an explanation of the suspension and assistance restoring access to my files.Th
Hi,I don’t know if I’m the only one with this problem. I have the slot. I configure it, etc. everything awesome.I take the instance, try to use it.Add an instance of the component that I had selected as the preferred one.Now, it breaks my Fill for width and height for the component and the component doesn’t fill the slot area!Now, I know it has to be changed to fill but weren’t slots supposed to be automatic? So that whatever is put there, it behaves like it should?WTF?Another BROKEN FEATURE… OMFG.
Hi, I’ve lost access to my email and can no longer log in to my Figma account. I don’t have email forwarding set up from the old address to a new one. Could you help me create a support ticket?
Previously, it was possible to collapse or expand multiple layer groups simultaneously, but it no longer seems possible. It was as simple as selecting multiple groups and holding the CMD key while clicking on one if their chevron icon-button. This ability seems to have been removed, unless it’s simply the shortcut that changed? This feature was quite useful to navigate quickly within the layers panel. It would be great to bring it back as it doesn’t seem to conflict with any new features. Collapse and expand multiple layers simultaneously
the copy option disappeared on figma make from today
Summary:The Make preview iframe replaces console.debug with a wrapper that calls JSON.stringify on each argument. If any argument is circular, such as a DOM element with a React fiber attached, the wrapper throws a TypeError. The exception propagates into the calling code, so a harmless debug log can break app or library logic. The same code works outside the preview, for example in a plain Vite dev server. Steps to reproduceIn a Make project, run this anywhere in app code or a dependency:const el = document.createElement('div')// or any DOM node rendered by React, which has a __reactFiber$ propertyconsole.debug('mounted', el)For a minimal repro, log an object with a self-reference:const a = {}; a.self = aconsole.debug(a)Open the Make preview and check the console.Expected: The log is recorded or safely ignored, and execution continues.Actual: The hook throws:TypeError: Converting circular structure to JSON --> starting at object with constructor 'HTMLDivElement' ... property '__r
피그마 학생 인증 좀 풀어주세요ㅠㅠㅠㅠㅜㅜㅜㅜ 저 시험보고 과제해야해요 제발요
Hello Team, I'm trying to change the email address associated with my existing Figma account, but I've encountered several issues during the process. I'd appreciate help resolving this without losing access to my existing account or design files.My goalI want to change the email address of my existing Figma account from my current email ID i.e. [email redacted by forum moderator to remove PII] while retaining all my existing files, projects, and account data.Here's what happened: I went to the settings of my existing Figma account and tried to change my email address to [redacted by forum moderator to remove PII]. Figma prompted me to check my new email inbox and verify the address. When I clicked the verification link, Figma opened in my browser but displayed a dialog saying that the link had expired. I tried the verification process again. When I opened the link, Figma prompted me to log in. I tried logging in using my new Gmail account, but Figma said that the password was inc
Figma stopped working with chatgpt. I checked again: your Figma connection works, and your account has a Professional plan with a Full seat. However, the use_figma tool we used for editing is still missing.A change to the integration is possible, but I can’t confirm why it disappeared.
Hi Figma team,I’m seeing the same issue: the Figma MCP connection works for read tools, but `use_figma` is not exposed.Available tools:- get_metadata- get_screenshotMissing tool:- use_figmaContext:- I’m using Codex with the Figma MCP integration.- The target is an existing Figma Design file, not a FigJam board.- Read access works against the file and target frame.- I’m trying to confirm whether `use_figma` is unavailable because of my current plan/seat, or whether this could be an account-side feature flag issue.Target file:https://www.figma.com/design/c4QoVCrffuIfQbhmRigY6J/Untitled?node-id=1016-3506Target frame:Screen/Messages/Mobile/PrivateChat/AttachmentPanelNode ID: 1536:1428Could someone from Figma confirm the exact plan/seat requirements for `use_figma` write-to-canvas access, and whether Education plan accounts can access it in any setup? You can contact me at h2odumpling.luca@gmail.com if you need any additional details.
Dear Figma Support Team,We are currently using Figma for Jira v1.0.16-AC on our Atlassian Jira Cloud instance. The app is currently flagged as "Legacy" in our Atlassian Admin panel, and there is no Update option available on the Marketplace.As Atlassian has announced the end-of-support for legacy app platform frameworks in January 2027, we need to understand Figma's roadmap for this app.Could you please provide: Is Figma for Jira being actively maintained and migrated to the Forge platform ahead of the January 2027 deadline? If yes, what is the expected release timeline for a compliant version? If the app will not be updated, is there an official alternative or replacement you recommend for embedding Figma designs in Jira? We would appreciate a response by end of September 2026 to assess our options in time.Thank you for your support.Best regards,Majd RekikHanseVision GmbH
환불 요청합니다. 확인부탁드립니다
Please delete and recreate the Publish deployment record for this Make file. Publishing fails during negotiate-upload with HTTP 400 before any files are uploaded. The deployment build and artifact verification both pass.
My team member upgraded my account to paid but it is still showing as free
Figma Make was working just fine yesterday. Tried using it after my latest prompt and now I only get the error “Message can’t be sent. Remove some files or text and try again.” No matter what prompt I type, files or not, I get this same message. ID: srid_378D0WEZ2B5K6VG0J27N13DM0
Hi Figma team,In mid-September I submitted my shader effect Radial Bokeh Blur to the Community, and it has been showing "In review" ever since. My previous shader, Linear Transparency, went through review in about a week, so I wanted to check: is the submission still in the queue, or is something holding it up?If anything needs to be fixed or added on my side (description, preview images, anything else), I'm happy to do it.Link: Radial Bokeh Blur | FigmaThanks a lot for your work!Artur
One of our Figma Design files is suddenly showing as deleted / not found when we open it. Nobody on the team deleted, moved, or archived it, and it was working fine previouslySetupFile type: Figma Design (team project file, not a draft) Error shown: “The File may have been deleted, moved or made unavailable. Try reaching out the file owner” Affects: everyone on the team, including the file owner and adminAlready checkedTeam Trash and every project’s Trash — not there File owner’s Drafts and Drafts → Trash — not there Admin → Resources → Files — file not listed Figma home search — file doesn’t appear / appears as deleted with no Restore option Nobody was removed from the team and the plan hasn’t changed recentlyQuestionsHas anyone seen a file disappear like this without going through Trash? What caused it? Is there any other place a file can end up that I haven’t checked? Has Figma Support been able to restore files in this situation, and roughly how long did it take?We have created Tic
The figma MAKE AI has been down for the last 5 hours for me I have tried refrshing the page, changing the AI platform from Auto to GPT but it doesnt seem to be working? Is anyone else having the same issue?
Hello Figma Community,I am currently facing an issue with Figma authentication.I am unable to reliably receive the authentication code required to access my Figma account. Because of this, I am having difficulty signing in and accessing our professional Figma workspace.I already raised this issue with Figma Product Support under Support Request #2188208 and received the automated acknowledgement, but I have still not received any proper response or assistance. The main issue is: Authentication or verification code is not being received properly I am unable to complete the authentication process This is preventing or delaying access to Figma Support Request #2188208 is still awaiting a response Could someone from the Figma team please help escalate this ticket or advise how this authentication issue can be resolved?For security reasons, I prefer not to share account-specific or organizational details publicly and can provide them directly to Figma Support.Thank you.
In the properties panel I can quick-select variables for gaps and spacing by hitting “Shift 0” (german keyboard). Unfortunately the focus stays in the selected input field and I have to use the mouse to click somewhere which usually then deselects my element – otherwise I can enter letters if I use the keyboard.I would like to leave focus state of the inputs when I selected a variable via keyboard.
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