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Report a Problem

Experiencing issues? Report them.

  • 2,212 Topics
  • 6,013 Replies
2211 Topics
SolomiaManenkova
SolomiaManenkovaNew Member
asked in Report a Problem
Comments in slides

The comments on the slides are not displaying correctly. Comments from other slides are appearing randomly, without any apparent pattern, and it is unclear which comment corresponds to which slide.

51
y_toku
Figmate
danielledev
danielledevNew Member
asked in Report a Problem
Can't sort results in Community anymore?

Was the sort feature removed from the Community tab? I can’t seem to find any way to sort the results by latest/trending/etc. Is this a bug?

141
J
Figmate
CS2
CS2New Participant
asked in Report a Problem
Holding down the 'z' key while clicking the left mouse button will move the object.

When I click on an object and then press the Z key, I should be able to select a box to zoom in on the view. However, now I find that the mouse displays a magnifying glass, but the mouse can still move the object.

92
CS2
Admin16
Admin16New Participant
asked in Report a Problem
Figma component is not updating on Figma Sites

Dear Figma Team, Once I have imported a component into the figma site if any changes made back to the component it is not getting applied to the figma sites please resolve this issue. Thank you.

201
y_toku
Figmate
116 TRIVIAL
116 TRIVIALNew Member
asked in Report a Problem
Error when launching Design.

When starting design, it loads, after which it returns the error 'Something went wrong Our team is looking into it now. If refreshing the page doesn't work, check our status page for updates.' screenshot: https://yapx.ru/album/ZK9e4

324
Tom Reem
Figmate
Larry_Azevedo
Larry_AzevedoNew Member
asked in Report a Problem
Bug with reordering variants

If you go to the Edit variant property panel and try to grab one of the variants at the bottom of the list and drag it up, you will sometimes get the grab icon appearing in between items: Example of bug

1238
djv
Figmate
André Taquari Fagundes
André Taquari FagundesNew Member
asked in Report a Problem
Resizing using Scale makes a Font Family reverts to it's default variable

We have a design system with 3 variable modes for brands, this includes different colors and fonts for each brand. If I have, for exemple Component - Variable Mode Brand 1 (Default) and Component - Variable Mode Brand 2, and I try to resize them using Scale (K) (either together ir individually), the following happens: 1. Component - Variable Mode Brand 1 (Default) keeps it's font family 2. Component - Variable Mode Brand 2 changes the font family to the default used in Variable Mode Brand 1 The same thing happens with a third component using Variable Mode Brand 3. Here is a GIF I made from a video of me having this issue: Any configuration I am using wrong? I do have all fonts installed and can change text and do anything else with them without having this problem. I do believe it's a bug. While this doesn't stop my normal workflow of designing screens for handoff as we never resize components, we sometimes need to this for some internal documentation to better illustrate or focus on s

222
Adam_Barton
Mike Merrell
Mike MerrellNew Member
posted in Report a Problem
Scroll with mouse wheel setting doesn't stick.

When I set my preference to have the zoom controlled with the mouse wheel, rather than the mouse wheel scrolling the view vertically, it works briefly, but then reverts to the original behavior. The preference selection still shows the new setting, but the web app is not honoring it. If I turn it off and on again, it works again...and then doesn’t. Dev mode and design mode. In Dev mode, it works until I use the center-mouse button, instead of the left mouse button, to pan. In Design mode, the left mouse button and drag selects, so I only use center + drag to pan. In that mode, the wheel zoom works until the first use of the center button. Changing modes resets things to the expected state (temporarily).

60
Mike Merrell
de_la_Puente_Pantoja_Alberto
de_la_Puente_Pantoja_AlbertoNew Participant
asked in Report a Problem
Moving in file with spacebar+drag works erratic

Hi!I'm currently experiencing some erratic behavior when navigating within a file using the spacebar. It seems to be related to the Sections containers, although I haven't looked into it in detail yet. Would you mind taking a look at the attached video? Thanks

362
Tom Reem
Figmate
RonMan
RonManNew Participant
asked in Report a Problem
Material theme builder disaster. Figma should test and approve significant plugins

Material theme builder version 20, released in May 2024, is not operational. The plugin generates theme colours but does not update them in any project files other than the original kit project. This means that if you had any work using Material 3 kit, you are not able to update the theme since May 2024. It is not possible to do any theme-related M3 work with a custom theme since May 2024. Themes in any project that people had done in Material3 UI Kit cannot be updated anymore since May 2024. There is no other Material theme builder plugin. We are hostages of the situation. There are tens, if not hundreds, of reports on the M3 DK page and on the Theme Builder itself page where it has been ignored since early 2024. It appears that version 20 of the plugin was released untested, and the development team was immediately reassigned or disbanded. Nobody from the Material team reads bug reports; nobody responds. Figma announced the category of UI kits but did nothing else; nobody tests anyth

114820
Bê Santos
Brian Hackworth
Brian HackworthNew Member
asked in Report a Problem
setComponentPropertyReferences() fails: Could not create a new component property reference

In a plugin, I’ve got code that’s trying to apply and instance swap property to particular node in a component. The code is const prop = Object.keys(this.componentSet().componentPropertyDefinitions).find((key) => key.startsWith("Peek view#")); if (prop) { try { const newRefs = { mainComponent: prop, }; console.log(newRefs); peekView.componentPropertyReferences = newRefs; } catch (error) { console.error(`Failed to set peek view property reference for ${prop}:`, error); } } This generates a log message showing that (I think!) the new property references are correct: { "mainComponent": "Peek view#208:0"} But the assignment fails and throws this exception: { "message": "in set_componentPropertyReferences: Could not create a new component property reference."}

50
Brian Hackworth
Levang_Ray
Levang_RayNew Participant
asked in Report a Problem
When will Figma fix the UNDO behaviour?

When using “Undo” I want to undo changes not “clicks” or selections. Yes, this is addressed in several threads, but this is one of the reasons Figma is so frustrating, that I seriously considers changing job to a company NOT using figma. Funny how a UX design-tool can have a terrible User Experience. Question: Will and When do we get this fixed?

739
Tom Reem
Figmate
Jazz_Ernest
Jazz_ErnestNew Member
asked in Report a Problem
Copying an image from the fill panel doesn't work anymore

I noticed recently when I try to copy an image from the Fill panel and paste it on a different shape/instance it no longer works. I use this workflow daily and while there are workarounds it’s driving me crazy how much it slows me down doing my job.

1117
Tom Reem
Figmate
Isaac11
Isaac11New Member
asked in Report a Problem
Subtract command not showing in Actions results

I have vector shapes selected. When typing “subtract” in the Actions search field, the action doesn’t show up in the list of options. When typing other vector boolean actions, like “union” or “intersect”, they do show up. This occurs in both desktop app as well as in the browser. Subtract would show up in the list of Action options in the previous version of Figma.

223
djv
Figmate
Renato Cunha
Renato CunhaNew Member
asked in Report a Problem
Issues with stroke elements in prototypes

Stroked elements (such as form fields) are not working in fill containers in responsive prototypes. The issue started on April 8th.

13611
Tom Reem
Figmate
arjunmakwana
arjunmakwanaNew Member
asked in Report a Problem
Glitches between the library file and design file at component level while syncing or publishing.

Hello Figma Users, I am Lead designer and while designing the product in figma I found glitch that there is no proper syncing between the library file and design file. Detailed description : I have created one main component in the library file and I published the library without any error and now there is no more any changes in library file and publish button get disable because everything in the library file has been published. Now when I am in the design file, I couldn’t see any pending updates in the design file because I already updated the library file into the design file so there is no more pending updates however all the changes which I made in the component doesn’t reflects in the design file instance of that main component. I tried lots of ways to do, I spent lots of time even though I couldn’t find anything. I tried to quit figma and restart, changed the internet connection if there was any network issue, close the working file and reopen etc. Only last option is that I hav

91
djv
Figmate
ejoan
ejoanNew Member
asked in Report a Problem
[FIXED] Annotations - More actions menu doesn't appear when icon clicked

The Problem When I am in the edit mode of an annotation and try to click the more actions icon (...) to access the more action menu, no menu appears. It doesn’t matter if it’s an existing annotation or a newly created one, the menu won’t appear when triggered. When annotations was first released I remember being able to access the menu. Now it no longer works. To Reproduce Locate an annotation or create a new one. Once located/created, double click the notation to activate edit mode. Once in edit mode, tap the icon that looks like an ellipses (...) to trigger the more actions menu. Screenshot of menu icon within annotation edit mode. Completed troubleshooting steps Quit and restarted figma Turned off rulers and other guides/effects Platform: Desktop App 125.4.9 OS: Mac 14.7.

292
ejoan
Vladyslav Khovrenko
Vladyslav KhovrenkoNew Member
asked in Report a Problem
The design file has disappeared from my personal account.

I created a file for work, there were my layouts. As a user, I was in a corporate team, and after leaving this team, my personal file disappeared, which was not inside the corporate Figma. I search for it by name, I search in the list of deleted, and it is nowhere. How can I restore access to it? I tried to return to the corporate team to find the file, but this did not give results, it simply does not exist. Although I remember its name exactly, I can not restore it. I once had a similar situation when a file disappeared after leaving corporate mail, but then I had a link to it and could go in, but now there is no link, and how can I restore access to it? I tried the option when I rejoined the team in Figma, but this did not give a result.

91
Gayani_S
Figmate
vietnd
vietndNew Member
asked in Report a Problem
Fix errors before publishing

Hi,I need to update some details on my widget, but I'm encountering an error in the Advanced tab of the edit popup. However, I can't find any visible issue there—there's no red highlight or alert to indicate what's wrong.

302
Celine_
Figmate
Henry Agnew
Henry AgnewNew Member
asked in Report a Problem
[Fixed] Figma sites: center-aligned frames not publishing correctly

Hi! I first had this problem today, with designs that previously published correctly: center-aligned frames are publishing as left-aligned divs. See example below showing (top to bottom) 1) Previewing page within Figma Sites, 2) Autolayout settings, 3) Published page as displayed in Chrome

28313
robertlaskus
ClaraM15
ClaraM15New Member
asked in Report a Problem
Figma Sites Bug: reloading loop on safari

Hello, I'm writing to let you know that I just launched my online portfolio, and two people using Safari are experiencing issues accessing the site. For them, the site loads poorly and keeps reloading in a loop. Everything works fine on my end, but both of them had the same issue—one on a computer and the other on a phone. Another person tried it on a tablet (also using Safari), and it worked without any problems. Since this is my portfolio, I want to make sure that everyone can access it properly. I'm sharing the link with you: https://www.claramistou.fr Thank you very much for your help,Clara

504
Gayani_S
Figmate
Schelto
ScheltoNew Member
asked in Report a Problem
Figma Buzz csv import incorrectly imports empty fields

Hi all, Love the new figma Buzz feature. There two things I’m missing currently: I’m working with a CSV with variable fields - some contain content, some don’t. But when importing a csv sometimes the empty cells aren’t recognized and Buzz still adds content to it. If there are multiple empty cells; only the first one is left empty, the rest is left untouched. The other thing is this: I would like Buzz to remember which fields are linked to which column/row - now when i run into an error I have to reupload the csv file and link every field again. If I miss one and the import fails, I have to start all over again - allowing for a similar mistake again. Would be amazing if Buzz could recognize the column titles and remember these, spot differences. An extra feature request would be to be able to hide or show layers based on content in a cell: i.e. if the cell contents are /hide to hide the entire frame. This is a feature in the free Google Sheets Sync plugin, which is an amazing amazing f

120
Schelto
shun1
shun1New Participant
asked in Report a Problem
Inconsistent font size values obtained via plugin API before and after selecting a text layer

Here’s the feedback content: When using a plugin API to retrieve the font size of text within an instance, the value obtained is 24 before selecting the text layer. However, after operating to select this text layer, using the same method to retrieve the font size yields 12. Could you please explain why this discrepancy occurs? This issue affects the consistency of font size data retrieved by plugins before and after layer selection, which may lead to unexpected behavior in plugin functionality. Your clarification or resolution would be greatly appreciated.

352
shun1
Inovasi Digital
Inovasi DigitalNew Member
asked in Report a Problem
Export Button Not Working – Cursor Turns into Text Cursor on Hover

Hi Figma Team, I encountered an issue where the Export button on the right corner is not functioning. When I hover over it, the cursor changes into a text cursor (I-beam) instead of the usual pointer, and clicking the button doesn't trigger any export action. This behavior is unexpected and is affecting my workflow. Please let me know if there's a workaround or when a fix might be expected. Thanks for your support!

61
J
Figmate
Kadirzhan
KadirzhanNew Member
asked in Report a Problem
Scale tool behavior is different in Figma Draw

Hi! In design mode, when I select an object with a Move tool (V) and then click K to select a scale tool, scale factor input field is already in focus and I can quickly scale whatever, for example, by pressing K + ½ + Enter. How it works in Design mode after I selected with Move tool and clicked K once However, when I tried the same in Draw mode, it didn’t work as a scale factor input field is not put in focus right after I click K button and thus I need to click K again to get this field focused. How it looks in Draw mode after I selected with Move tool and clicked K once Is it supposed to work this way or is it a bug? Thank you in advance! Best regards,Kadir

131
J
Figmate

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