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Hi,I’m writing because I haven’t received any response from the Figma Education Team, even though I’ve contacted them multiple times regarding my Education verification issue.I already reached out to SheerID, and they confirmed that my verification was successfully approved on September 10, 2025 (Request ID: 68c0cff38506831465be96ec).However, my Figma account is still locked, showing “Verification Limit Exceeded,” and I cannot access some of my files. This situation is causing a lot of inconvenience for my ongoing work and classes.I’ve emailed education@figma.com several times, but there’s been no reply for weeks.Could someone from the Education or Support team please check this issue and help unlock my account?Here are my details for reference: Name: Yejin Kang Email: [reda

Hi,I’m trying to upgrade to the Professional plan, but I’m unable to complete the payment due to a currency restriction. When entering my card details I receive the following message:"Your payment method's address is in a country that can't pay in EUR. Please use a different payment method."I’m in Hungary, and I entered both my billing information and card details correctly. I also tried using an EUR card, but the same error appears. Normally payment processors convert currency automatically, so I’m unsure why the system prevents the purchase.Could you please help me to resolve this issue asap?

Hello Figma Education Team,I’m currently signed in with my student email and was recently prompted to re-verify my Figma Student account. I attempted the verification process several times, but encountered some issues that prevented successful verification. Now, I’m receiving an error message stating “Verification Limit Exceeded.”I have also reached out to SheerID but they have not solved the problem.I rely on Figma for my academic work and ongoing coursework, so I would greatly appreciate it if you could reset my verification attempts or allow me to re-submit my student credentials.Thank you very much for your understanding and support — I truly appreciate your help in resolving this issue so I can continue using Figma for my studies.

I have problem. When I was to Connect Figma Code Connect UI into Github repository I got infinite loading screen.  Is it known problem?  

The animations & interactions in figma are lagging & changing (misplacement of graphic elements) while previewing the prototype. There is lag in the shadow in animation prototype.There is change in the component design after taking the instance. 

I published new plugin: https://www.figma.com/community/plugin/1572223324912824909/figma-mcp-serverInitially, it was marked as “This page is private for now. Only you can see it while your plugin is in review.”. Then, after some time text was changed to “Your resource is unpublished. Only you can see this page. To republish this resource, publish a new version using a plugin with the same id.”I didn’t get any emails from Figma. I am not sure what had happened.I submitted plugin one more time today. What could happen? What could be the problem?

Hey ​@Celine_ ​@ksn I have been observing that Figma Make is being buggy since today. Everything is glitching, taking alot of time to refresh or load. Even on the sites that are published, the sites are taking time to load, the interfaces glitches when I am shifting my app tabs. Sometimes it just gets stuck for a few seconds.Even in the apps where the supabase is connected, the data seems to glitch before loading and takes time to appear.

When I click dropdown menu on a file the menu options load so slowly that I am constantly clicking the wrong thing.  

Hey all,I’m suddenly unable to edit any text layers in Figma, across all files, pages, and even brand new files—affecting both my main and secondary accounts.What’s happening: Double-click and “Enter” don’t let me edit text—not in place, not in the side panel. Typography controls (font, size, etc.) are greyed out for every text layer I select. I can move/resize elements, change color, and create new shapes just fine. This started suddenly, across both Figma browser and desktop app. What I’ve already tried: Checked layer is NOT locked, not a component, and not a nested/grouped selection. Checked on different pages, old files, new files—issue persists everywhere. Created a totally new Figma file—still can’t edit any text, not even “Inter” font. Swapped between browser

I’m currently studying design and have been using Figma for several years. My education plan expired this summer, and when I tried to re-verify, the system kept showing that the verification limit had been reached. I contacted SheerID, and they told me that my account appears to be verified already, even though it isn’t. I’ve tried all the steps they suggested, including clearing cookies, but nothing has worked.The process is really frustrating as I’ve also sent an email to Figma support and to the education@figma.com address weeks ago, but I haven’t received any reply yet. My files are still locked.

Is this a bug?The design is not rotated! This is happening on all my designs in my workspace.Figma is up to date, I just updated it this morning. Wed Nov 26 10:00 AM EST. I am using an Enterprise account with the Figma desktop app on a MacBook Pro (2023). The computer is also up to date and was restarted this morning. The internet connection and VPN are stable and strong.In this screenshot of my workspace, when I hover over the Auto Layout Gap value it is labeled as Horizontal gap even though it is a vertical gap in the visual design and the icon in the Gap field is a vertical gap icon.This component is simply squares in a grid. Nothing else. It is not rotated. It’s just a square inside of other squares. This is happening on all frames in my workspace. And my colleague also can see it on their acco

Hello,I am a teacher at a local art and design school in Barcelona, and I have been using Figma in my classes since 2016. In previous years, my students were able to verify their student status without any issues. However, this year they are unable to complete the verification process.Our students use separate institutional email accounts (G Suite) that are different from our main school domain. When they enter these email addresses, the system does not allow them to verify their student status.Could you please advise us on how to resolve this issue?Thank you very much for your help.

I was charged for prorated Professionalseats (monthly) for the period Oct 25 – Nov 25, 2025.I had already canceled my subscription earlier, so this charge wasunexpected and appears to have been processed in error. I kindlyrequest a full refund for this invoice and confirmation that mysubscription remains canceled to avoid any future charges.Thank you.

Issue While working in the Figma web app, the file often crashes and displays the message: “Something went wrong — Reason: crashed.”When It Happens:Opening large filesSwitching pagesEditing components or Auto LayoutAfter Figma has been open for a long timeExpected: File loads and works normally without interruption.Actual: Figma freezes and shows the crash screen, requiring a reload.Troubleshooting Tried Reload browser tab:Clear cacheDisable extensionsUse Incognito modeTry different browsersRestart computerThe issue still occurs.Request: Please investigate the cause and advise on additional steps or diagnostics to resolve the frequent crashes.

I can’t verify my account for education plan via college fees receipt as my college don’t provide education email id , even sheer id don’t help me    [attachment redacted by forum moderator to remove PII]

I am a university student with the Educational Plan but unable to locate any kind of AI feature like ‘Edit Image’ or ‘Create Image’ using Nano Banana. While doing some research, I asked the Figma bot about this and it said that this is only available to paid users and not students. But as per the Figma article, uni students get the professional plan and this plan should support AI features, so why is this not available to me? Is this for all educational accounts or is something wrong with just mine? Chat with Figma BotFigma Article 

I’m trying to import two large Figma files one is about 460 MB and the other around 750 MB. The import process stays in the “importing” state for a while, but the files never finish importing. On the import pop-up, when I click “Open in new tab,” nothing happens (using Figma Desktop). I tried doing this in both desktop and Chrome browser.Eventually, I get an error saying: “Figma server is unavailable—wait a bit and try again.”It’s been 3 days that I’ve been facing this issue. Could you please guide me?In console it’s showing 503 service unavailable error.Sentry event id: ec406d2b75484688a8d81dea8f2b8290

Hey, i’m trying to get some response for my case. I’m trying to verificate my student status with SheerID but it seems bugged and they doesn’t give me a good response. This is the bug  This is the SheerID support response.Pls, i have to continue an important project

The behavior when pressing “Esc” in the Variables panel is not working as expected. By default, whenever two or more windows are open, the last child window should be the first one to close when pressing Esc.In the Variables panel, the behavior is reversed, and the parent window closes instead of the child window.My suggestion is that, when a sub-window is open inside the Variables panel, pressing Esc multiple times should close each window in the correct hierarchical order. Reported behavior:Esc key behavior in the “Variables” panelExpected behavior:Esc key behavior in the “Styles” area 

I have been using the Copy Properties shortcut for years, but it suddenly stopped working in the past few weeks. I can still right-click to select ‘Copy Properties’ and use the keyboard shortcut to paste properties. Is this a bug after the updates?

I’m on a Professional Plan and I’d like to give edit access to one of my clients. Unfortunately, it says that “an admin needs to update his seat”, but I’m the owner of the file, I’m the admin. I don’t want to give my client edit access to my whole team, just to this file.Can you help me understand how to give the edit access just to one file? Thanks.

Hi everyone,I’m having issues activating my Figma Education license, and I’m hoping someone from the Figma team can help.My student verification was approved by SheerID on September 25, and they confirmed that there is nothing more I need to do on their side. However, I never received any activation or confirmation email from Figma, and my account is still stuck on the Free plan.My university email (which I used for verification) is a Neptun-based address that automatically forwards to my personal inbox. I cannot access the original mailbox directly, so it’s possible that the activation email was not forwarded correctly. Unfortunately, I have not received any message — not even in spam.I have already sent multiple emails to Figma support and to the education@figma.com address, but I haven’t received any reply yet.I really need access to the Education plan for my university studies and ongoing cours

Hello, I am trying to run through the MCP OAuth protocol to register a client on the Figma remote MCP server, running into an issue when calling the registration endpoint.After discovering the registration endpoint via the /.well_known/oauth-authorization-server call, I call the registration endpoint via:curl -sS -v -X POST "$REG_ENDPOINT" -H "Content-Type: application/json" -d '{    "redirect_uris": ["http://127.0.0.1:53195/callback"],    "grant_types": ["authorization_code","refresh_token"],    "response_types": ["code"],    "token_endpoint_auth_method": "none"  }' I get back from this a “Forbidden” response and without this response I can’t continue the OAuth protocol.Does client registration have limitations to prevent it from working on different domains and url callbacks at the moment? I am doing this in a context outside of Claude, Cursor, etc..

Hi all, I’m using n8n to trigger automation when a new file version is manually created in my team.I’ve used other Figma webhooks with success but FILE_VERSION_UPDATE seems pretty inconsistent. I’ve had it triggered 2+ hours after a version is created, or no response at all.Is it a known issue? If yes, can we have a deadline on its resolve?

Github integration issue with FIGMA MAKE